Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch)

Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch) Reviews

Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch)

No.10 East Street, Pingyao, Shanxi, 031100, ChinaView Hotel Details
Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch)
Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch)Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch)Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch)
Check available rooms for your travel dates
We Price Match
1 night

Pingyao Ancient City Xinhaosheng Hotel (Rishengchangji Shilou Branch) Guest Reviews

4.3/5
142 review
Verified reviews
Location4.2
Amenities4.2
Service4.5
Cleanliness4.3
Filter by:
Sort by:
All reviews(142)
Positive reviews(138)
Reviews with photos/video(50)
Classy environment(29)
Quiet & comfortable(16)
Close to scenic area(14)
Offers pick-up/drop-offs(9)
Would stay again(8)
Loved the view(8)
Average sound insulation(8)
Convenient parking(6)
Negative reviews(4)
KUM CHING
Boutique Room (Ondol)
Stayed in Apr 2024
Solo travelers
5 review
5.0/5
Outstanding
Posted on May 4, 2024
I had a wonderful stay at Pingyao Ancient City Xinhaosheng Hotel in April 2024. The staff was incredibly welcoming and helpful, and my room was upgraded. The room was spacious and clean. I especially enjoyed the beautiful view of the hotel courtyard. Overall, I highly recommend your hotel to anyone visiting the area and look forward to returning in the future. Thank you for a great experience!
Response from Property: I am very happy to see your five-star praise. We provide attentive service, which is our goal. Your satisfaction is our greatest motivation. Our club is located in the most prosperous center of the ancient city, and is in a quiet place in the bustling city. Our principle is service first and hygiene first. We will continue to work hard to reach a higher level. Welcome to come next time.
Guest User
Boutique Room (Ondol)
Stayed in May 2024
Couples
3 review
5.0/5
Outstanding
Posted on May 22, 2024
Beautiful hotel, great service! Would recommend a stay here
Ye the Human
Qile Family Kang-Style Room
Stayed in Jul 2023
Couples
25 review
5.0/5
Outstanding
Posted on Jul 21, 2023
Good location. Clean room. Soft bed.
Guest User
Boutique Room (Ondol)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
Good location, located on the East Street of the ancient city! Very close to Rishengchang Ticket Office and Ming and Qing Old Street! If you drive to the ancient city, call the front desk in advance and they will tell you the nearest parking lot! The room is clean and tidy, and the yard is also beautiful for taking photos and checking in. The night view is great at night, worth recommending!
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise. Providing attentive service and letting you feel at home is our goal. Your satisfaction is our greatest motivation. Our club is located in the most prosperous ancient city center, and in a quiet place in the bustling city. Our motto is service first and hygiene first. We will continue to work hard to reach a higher level.
Guest User
Boutique Room (Ondol)
Stayed in Apr 2024
Family
1 review
5.0/5
Outstanding
Posted on Apr 24, 2024
The room is very big and I love it! It's very nice when I enter the room! The boss is very nice! The room is cleaned every day and is very clean! The toothbrushes and towels needed in the room will be replaced, and bottled water is available at the boss's front desk downstairs at any time. If you need to pick up at the station, please contact the boss in advance. There are delicious restaurants all around! ! It is very close to the Ming and Qing Old Street of Rishengchang Ticket House and is within walking distance of various attractions in the ancient city. It is very quiet at night! The boss will introduce the routes to various attractions in the ancient city in detail, and you can get a discount if you mention the name of the hotel when eating! The inn is very good! The big kang is super comfortable! You can watch the light show at night, which is very beautiful! ! ! You can ask the boss to book the performance of Pingyao Again! 🈶 Discount Shanxi is very good! I gave vinegar when I checked out! I will come again if I have a chance!
Original TextTranslated by Google
6/7
Response from Property: Thank you for your five-star praise, and I am grateful for every warm encounter in my life. Pingyao Ancient City is an existence worthy of our entire Chinese nation to boast about. I hope that every family member will have a worthwhile trip, and I also hope that you will come to Pingyao Ancient City again next time and stay at our inn again! Grateful to meet [love][love][love]
Anonymous User
Ming Qing Family Kang-Style Room
Stayed in Feb 2024
Family
3 review
1.5/5
Posted on Feb 16, 2024
A very bad experience. First: The hotel is located in the center of the ancient city. You can only walk into the ancient city, which is about 1.1 kilometers. Sightseeing electric vehicles are not used. I saw many homestays on the road riding electric vehicles to help pull luggage, but this store refused after I made a clear request, so it is not recommended for those with a lot of luggage or who don’t want to carry a bag for 20 minutes. Second: The hotel has poor sound insulation. It is on the first floor, and people outside can hear their voices very clearly. The homestay has a travel photography business, so people will take pictures outside the door early in the morning, which is particularly affecting people’s rest, so the sleep quality is not good. It is not recommended for travelers with shallow sleep. Third: The water in the toilet in the room is very small, and taking a shower is particularly torturous. The water from the faucet is also very small. You can see the pictures for details. It is not recommended for female friends who need to take a shower at night, especially for washing their hair. Fourth: There is no bottled drinking water in the room, no napkins, only toilet paper, and a dirty-looking kettle filled with water is placed on the windowsill. I don’t know if it is for people to drink. We can only buy a few bottles of water from the supermarket outside, so it is not recommended for people who don’t want to drink water from unknown sources. Fifth: The most outrageous thing is that there is an unknown red underwear in the cabinet of the room, which is photographed in the picture. I can swear that if this underwear belongs to any of the people staying here, I will be poor for life. And for some reason, there are false eyelashes on the bed (I didn’t take a picture of the false eyelashes, it was too disgusting and I just threw them away). I would like to ask if the hotel has done any cleaning and checking for lost items after the previous batch of guests checked out? Therefore, it is especially not recommended for travelers with mysophobia to stay here! Finally, please put away your arrogance. Since you make money from tourists, there are a lot of people who can afford to stay in a room for more than 800 yuan a night in the peak season, but when doing business, please don’t treat tourists as fish to be slaughtered. I hope to correct the mentality of cheating one if you can. (If a guest has made a reservation and sees this comment, please be sure to pay attention to the fact that the merchant does not support refunds once the reservation is made! ! ! ! Friends who are going to come to play later, please carefully confirm your itinerary and needs before making a reservation) Anonymous comments are made because I don’t want to be harassed. I am not a colleague, just a pure tourist. I hope everyone will have a good accommodation experience when traveling)
Original TextTranslated by Google
Response from Property: First of all, we will try to improve your suggestions, enhance staff skills and standardize operations. We apologize here. Our hotel is in the city center. During the holidays, it is subject to traffic control in the ancient city. All vehicles are not allowed to enter. Tourists can only walk. The water consumption during the holidays is too large, resulting in insufficient water pressure. We have taken measures to add another booster pump. Bottled water is filled by water purifiers. Pingyao people do business with virtue and integrity, and there is no overcharging at any time.
Guest User
Boutique Room (Ondol)
Stayed in May 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on May 8, 2024
Very good, I like it very much
Original TextTranslated by Google
Response from Property: Thank you for your five-star praise. Providing attentive service and letting you feel at home is our goal. Your satisfaction is our greatest motivation. Our club is located in the most prosperous ancient city center, and in a quiet place in the bustling city. Our motto is service first and hygiene first. We will continue to work hard to reach a higher level.
Anonymous User
Boutique Room (Ondol)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 27, 2024
Very good, recommended
Original TextTranslated by Google
Response from Property: First of all, thank you for your affirmation of our inn. We will provide better service to every guest. Welcome to visit us again!
Guest User
Boutique Room (Ondol)
Stayed in Apr 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Apr 15, 2024
I am very satisfied with the facilities and services of this hotel. The room is very beautiful and the bedding is very comfortable. Highly recommended!!! And the location is also very perfect. The scenic spots of Pingyao Ancient City are all nearby
Original TextTranslated by Google
Response from Property: First of all, thank you for your stay. I am very happy to see your comments. Providing attentive service is our goal. Your satisfaction is our greatest motivation. Our hotel is located in the most prosperous ancient city center, and is in a quiet place in the bustling city. Our principle is service first and hygiene first. We will continue to work hard to reach a higher level. Welcome to come home and experience again
Shuaiqiwudidexiaopengyouz
Comfy Room (Kang)
Stayed in Apr 2024
Couples
11 review
2.0/5
Posted on Apr 5, 2024
The service is good, but the toilet is broken, the design is also problematic, water can * splash on the buttocks, the bed has long hair from the previous customer, the ceiling light is broken and the room is dark, the key is that the room is too small, my friend went to another hotel to get a room, and could hear the noise from the road at night
Original TextTranslated by Google
Response from Property: Hello, thank you for your valuable suggestions. We have replaced all the toilets, the light switches are dual-control, and there is another switch at the bedside. Your room is on the second floor, so you can't hear the noise from the road. The yard is quite quiet. Our characteristics are quietness in the midst of noise and antique style.
Yiyingdingyukeji
Loft
Stayed in Sep 2023
Family
14 review
5.0/5
Outstanding
Posted on Nov 26, 2023
Except for the small room, small bathroom, and incomplete facilities, the overall location is still good! The service attitude of the store is very good, enthusiastic! Sincere! The infrastructure has unlimited room for improvement to a large extent!
Original TextTranslated by Google
Response from Property: First of all, thank you for your five-star praise and your authentic comments. We will serve every guest with our heart. Welcome to visit us again.
Guest User
Loft
Stayed in Sep 2023
Family
1 review
5.0/5
Outstanding
Posted on Sep 21, 2023
The environment, hygiene and service are all in place, the service is the best,
Original TextTranslated by Google
Response from Property: First of all, thank you for your stay. I am very happy to see your comments. Providing attentive service and letting you feel at home is our goal. Your satisfaction is our greatest motivation. Our hotel is located in the most prosperous ancient city center, and is in a quiet place in the bustling city. Our motto is service first and hygiene first. We will continue to work hard to reach a higher level. Welcome to come again
Anonymous User
Loft
Stayed in Feb 2024
Booked for others
1 review
1.0/5
Posted on Feb 16, 2024
The room is small, there is no hot water, and the sound insulation effect is very poor. It is very difficult to rest after taking artistic photos outside the room after 10 o'clock in the evening.
Original TextTranslated by Google
Response from Property: Hello, first of all, we apologize for not having a good rest. We used too much water during the holidays, resulting in insufficient water supply pressure. We have taken measures to add a booster pump. The photos taken were taken by the guests staying in the hotel. The hotel closes get off work at 8pm. I apologize again and we will improve upon your suggestions.
Qingwa��wangzi
Comfy Room (Kang)
Stayed in Aug 2023
Travel with friends
265 review
5.0/5
Outstanding
Posted on Aug 21, 2023
First of all, the location of the hotel is very good. Turn left and you will reach the center of the ancient city, where you can eat, drink and have fun. The supporting facilities in the hotel are also good. There is 24-hour hot water. The air conditioning is also very cool. I have recommended it to my friends who have also stayed there. Friends who are going to Pingyao Ancient City can refer to it.
Original TextTranslated by Google
Response from Property: Thank you very much for your review in your busy schedule. We will continue to work hard to serve every guest. Welcome to visit us again.
Guest User
Ming Qing Family Kang-Style Room
Stayed in Feb 2024
Family
9 review
5.0/5
Outstanding
Posted on Feb 19, 2024
The hotel is in the city. It is quiet as soon as you enter the courtyard. It is completely different from the street outside. The facilities are a bit old, but fortunately it is clean. The mattress in the middle of the kang is very soft and comfortable. The bed is enough for the child to sleep on. A bottle of aged vinegar was given when checking out, which was a little surprise! There is a photo booth in the reception room of the store, but I didn’t take any photos because I was a bit tight on time. The courtyard is very photogenic There are top-ranked restaurants within 500 meters of the door. It is only 100 meters away from the main street. You don’t need a sightseeing car. It is very convenient to travel If you drive by yourself, you need to park your car outside the city. Don’t be in a hurry outside the Qinhan Gate. There will be locals to guide you to park slowly. It costs 40 yuan to stay overnight. I think it is convenient and expensive.
Original TextTranslated by Google
Response from Property: First of all, thank you for your five-star praise and your authentic comments. The ancient city has a long history. The night view at night is unique and worth everyone's aftertaste. I wish you and your family a happy New Year and a happy family. Welcome to visit again.