No. 30x20, C. 15-A KM 117, 97751 Chichén Itzá, Piste, Yucatan 97751, Mexico
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Located in Pisté, HOTEL PUERTA CHICHEN is in a national park, within a 5-minute drive of Ball Courts and Pre-Hispanic City of Chichen-Itza. This spa hotel is 1.6 mi (2.5 km) from Court of the Thousand Columns and 3.1 mi (5 km) from Cenote Sagrado.Show More
Nice stay
We reserved two rooms. Too bad we were far apart. The rooms were nice and comfortable and the staff was friendly and helpful. Too bad the wifi did not work. They gave us two bottles of water in each room but there was no refilling station. There was no refrigerator nor microwave in the room so we could not get hot water. 500 meters away from downtown. A big restaurant on site. Very convenient.
Lowell
May 15, 2023
A convenient place to stay
Stayed here for 2 nights so we could visit Chichen Itza. The staff were very friendly and the room was comfortable. Super close to chichen Itza was perfect for visiting it in the morning and returning for the light show in the evening. Garden room was relatively quiet even though the hotel is right on the main road. Spent the afternoon relaxing in the pool. Bathroom was ok but in need of some maintenance (shower head needs clearing or replacing and sink is leaking). Food was fair. Dinner portions were big but not always that flavoursome. Breakfast was ok too.
Chloe
July 25, 2023
Great hotel
We stayed here so we were close to Chichen Itza for an early morning tour. It was clean ,comfortable and the staff were great. We ate dinner and breakfast there and both meals were delicious. The pool and grounds were lovely. The wifi was only in the public areas. Would recommend if you are visiting Chichen Itza
Kelly
February 17, 2024
Good location for one night to visit chichen itza
The hotel is like an American motel it's long and skinny and along side the main road. So any Room with a "city" view has a view of the highway the noise and only curtains. So you can't get any privicy without the curtains closed.
Staff spoke little English. We were told buses run ever hour from 7:30 but no bus turned up at 7:30 so we waited till 8am and got a taxi. Taxis easy to get the reception will call for one for you.
Rooms had good shower and water pressure. Beds were too soft for me so with the noise of the road little sleep was got.
Pool was good and reasonable temperature.
We ate at local places a few mins walk and the food was amazing. That said hotel food we saw looked nice.
For one night it was okay
Anna
June 19, 2024
For one night it was okay
We just needed one night and it was an okay place to stay but the pictures looked better than what it looked like in person. We only had two bottles of water in the room but there were four of us and when in Mexico you must drink from bottled water (or filtered water). When I asked for two more they said they only provided two… when my husband asked, they told him we only indicated two people on the reservation (I put all four of us … plus my kids ages on the reservation). Oh well. My husband went hunting for a gas station and found one … the bathroom was very small and when my husband went to close the door he twisted his ankle on the hard to see lip in shower. All and all it was an okay place to stay but expensive for what you get.
Veronica
February 27, 2024
Bien a secas
Bien, es un hotel sencillo, el agua de la ducha demasiado caliente, no se regulaba bien, el desayuno muy bueno y no es caro.
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Jan
May 14, 2024
Piscine et calme
Bien pour une nuit surtout avec la piscine
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Melanie
August 10, 2024
Hotel familiar con excelente servicio
El personal es sumamente atento y amable. Muy serviciales y agradables al dar recomendaciones e información. El hotel en general, necesita de una remodelación. Sin embargo todo estuvo muy limpio y para dos noches estuvo muy bien.
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Verified traveler
March 31, 2024
Varm anbefaling
Super fint hotel, hvor vi boede en enkelt nat. Vi kunne have boet der flere nætter.
Der ligger super godt i forhold til Chichen Itza. God service- dejlig pool. Kæmpe anbefaling.
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Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Additional charge
Massage room
Private Parking
Free
Priority airport pick-up
Additional charge
24-hour front desk
Luggage storage
Bar
Restaurant
Priority airport drop-off
Additional charge
Currency exchange
Conference room
Additional charge
Multi-function room
Wi-Fi in public areas
Free
Outdoor swimming pool
Spa
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Opening times
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private Parking
Free
Transportation
Airport shuttle pick-up
Priority airport pick-up
Additional charge
Airport shuttle drop-off
Priority airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Fax/copying service
Additional charge
Multi-function room
Front Desk Services
Currency exchange
Tour and ticket booking service
Luggage storage
Concierge service
VIP check-in service
24-hour front desk
Express check-in and check-out
Languages Spoken
English
French
Spanish
Food & Drink
Bar
Room service
Lobby bar
Snack bar
Public Areas
No smoking in public areas
Smoking area
Garden
Health & Wellness
Massage room
Spa
Additional charge
Beauty and makeup
Public baths
Activities
Eco tours
Cleaning Services
Laundry service (on-site)
Additional charge
Ironing service
Additional charge
Clothes steamer
Cleaning services provided by external company
Rooms are disinfected between stays
Facilities for Children
Children's meals available
Accessibility
Accessible rooms available
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Smoke detector
Intruder alarm
Security personnel
Thermometers available
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
StyleSet menu
Age
Fee
Children 17 years old and under
MXN$10 (approx. ₹ 42.10) per person
Adult
Set menu:MXN$10 (approx. ₹ 42.10) per person
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old.
Paying at the Hotel
Cash
Property Description
Number of Rooms: 8
Located in Pisté, HOTEL PUERTA CHICHEN is in a national park, within a 5-minute drive of Ball Courts and Pre-Hispanic City of Chichen-Itza. This spa hotel is 1.6 mi (2.5 km) from Court of the Thousand Columns and 3.1 mi (5 km) from Cenote Sagrado.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, including an outdoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access, tour/ticket assistance, and a banquet hall.
You can enjoy a meal at the restaurant serving the guests of HOTEL PUERTA CHICHEN, or stop in at the snack bar/deli. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and coffee/tea in a common area.
Make yourself at home in one of the 48 air-conditioned rooms featuring flat-screen televisions. Cable television is provided for your entertainment. Bathrooms with showers are provided. Conveniences include ceiling fans and irons/ironing boards, and housekeeping is provided daily.
Frequently Asked Questions
What is the nearby landmark for Hotel Puerta Chichen?
Hotel Puerta Chichen is at the prime location of Piste. The nearby landmarks include Centro Cultural Cecijema A.C., and it is 130m from your search (straight-line distance).
What amenities and services does Hotel Puerta Chichen have?
Hotel Puerta Chichen has the following popular amenities and services: Pool, Spa, Massage room.
What are the check-in and check-out timings at Hotel Puerta Chichen?
The check-in time at Hotel Puerta Chichen is 15:00 and the check-out time is 12:00.
You can request the property for early check-in or late check-out by directly reaching out to Hotel Puerta Chichen.
Does Hotel Puerta Chichen offer airport transfer services?
Yes, Hotel Puerta Chichen offers airport transportation for guests. We suggest you call ahead to confirm details.
Does Hotel Puerta Chichen have a swimming pool?
Yes, Hotel Puerta Chichen has a pool.
What are the check-in and check-out times at Hotel Puerta Chichen? Is early check-in and late check-out available?
Prices at Hotel Puerta Chichen are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.