Relaxia Lanzasur Club - Aqualava Water Park

At airport waiting to return home. We had a great stay here. Mother and older daughter. Bungalow lovely and clean. Nice to have extra space and kettle and fridge so I could get up and have drink without disturbing anyone. I would take a mug with me because cups at bungalow were ridiculously small. Staff great and all helpful. Organised car hire for us with Bissaucar who were great. Pool complex lovely. Big pool the best. Slightly cool so not as busy but great and peaceful once you get in! Sadly, lots of reserved sunbeds. Why does anyone think that's fair?? One couple regularly put towels on prime spots early morning and usually turned up late afternoon. I just moved them in the end! Too bad! Aqualava was good. Partly closed for maintenance at the moment but didn't ruin our fun. Lazy river could do with a bit more umf! Food great. Always something delicious to eat. Good healthy salads and interesting meat/fish meals in main restaurant and pizza, nuggets, burger, hot dogs and chips in snack area and aqualava if that's more what you like. Plenty of vegetarian options too. Drinks basic but good. Only complaint is that the coffee/tea machine was often out of order at breakfast so either huge queue for cuppa or no cuppa at all! Otherwise great stay and would recommend.

Just back from 5 amazing nights at Relaxia. From start to finish, everything was perfect! As a family of 4 along with both my parents, we emailed in advance hoping to get two bungalow apartments near each other, couldn’t have got better, both apartments joined by a connecting door, and only approx 200 yards to water park entrance. The apartments were good size for the 4 of us, a large king size bed (two singles pushed together) and two sofa beds for the kids, but didn’t need much space as only washed & slept in apartment basically. We couldn’t fault the all inc food whatsoever, it was so tasty, everyday there was different foods on, you always got something delicious, the kids loved the pasta and separate tomato sauce. For breakfast, our go to was the crepe/pancake stand, freshly made in front of you, the kids loved these with the chocolate sauce. Great selection for breakfast with the usual bacon, sausage, beans, hash browns, fried eggs, scrambled eggs, fruit, breads etc The drink selection as all inc was quite good too. All drinks served in paper cups unless you ask for a glass at the bar when getting a beer. Unlimited amounts of soft drinks, cocktails, beers, tea/coffee, hot chocolate…for the more premium cocktails like daiquiri’s or margarita’s, you paid €5 in all inc. but between 4-5 each day out at pool snack bar, it was happy hour and got 2 cocktails for €7 A wee tip, bring your own plastic beakers for the drinks, you were allowed to use them no problem. The pool area was clean but water quite cold, got used to it after short time in it. Three good size pools, including small kids pool which my daughter never left. A few days they brought out the magic carpet for kids and adults to try run on top of the water, kids did it successfully, adults not so much 😂 Plenty of sunbeds and umbrellas, never any problem getting them no matter what time went to pool area. The lifeguard was very friendly and loved interacting with everyone around pool, especially the kids. The water park is a bonus to have. So close to hotel. Opened 10-5pm and as an all inc guest you could eat there between 12.30-2pm without needing to go back to hotel for lunch. All inc. drinks available all day at it too. For my kids (age 6 & 10) the water park was perfect for them, nothing too big and scary for them, the lazy pool was a favourite. Lastly, the animation team! What can I say! They were AMAZING There were about 8-10 of them, each doing different activities throughout the day, always interacting with everyone but not too pushy, full of energy and enthusiasm. The highlight for my 6 year old daughter was the nightly mini disco, she was in her element each night doing the choreographed dances with the animation team. Then after mini disco, there was maybe a magic show, or karaoke and on our last night, it was White Party. The team & guests wore white and the animation girls did face paint on kids with neon paint so it would light up with neon lights, then two dancers c

Just returned from a 10 day AI half term break. We had the best 10 days. The highlight for us was Halloween night, The terror tunnel to lunch and the Halloween disco. Boris and his team did an amazing job and you could really tell the whole animation team enjoyed themselves. Scaring us! Pools, were clean but cold. Mine were shivering on getting out. Foam party and magic carpet were great fun. Bungalow showed signs of age but was clean and comfortable, however we would’ve struggled for space if self catering as a family of four. All staff that we encountered were very friendly and did their absolutely best for us, it must be so hard to try and understand different languages and accents. Games room was disappointing, I lost many euros in broken machines. Overall we had a great time and would return, maybe for Halloween again. Food, usually repetitive all inclusive but we found different things to try. Would be better if plastic cups were available, maybe a cup deposit scheme on check in. Would make more eco sense too. We purchased some cheap plastic beakers from the shop and the pool bar were happy to fill them for us. Which was much appreciated. Somewhere to fill up water bottles would of been great too. AI but ended up buying water for our room overnight.