Hotel Temple Ponferrada Ponferrada Doesn’t deserve to be 4 stars 856196436 Having stopped here for over 1 week, by default,my Motorcycle broke down, so I had no choice. Repeating, collectively as of other reviews, not impressed. The staff (not including high end management or owners) worked very hard in what they do I presume for very little pay. They where extremely helpful. A big but, not enough of them for a large hotel. I guess they looked after the big groups of locals and tourists especially the restaurant first, before any of the singular tourists or solos got any attention.The bar upstairs is regularly empty and took on average 20 minutes for anyone to be attended too. Not the staffs fault. The hotel is noisy, I never had my sheets changed throughout my stay. The light fittings very temperamental . Breakfast very basic for 8 euros. Most 4 star hotels have some sort of security for obvious reasons. The corridors very noisy, and one particular night , I had to complain at 03.15 . Nobody on the front desk and to call a number if required. The main doors where fully open and absolutely no one in the reception area. Not good in an emergency I will not be stopping there again, As I have now found out 2-3 hotels in the local area offer better service for perhaps only 5 euros more. It certainly does not deserve a 4 star status. 3 at the most. It has a theme, yes but obviously the management use that and take advantage . It’s wrong to do so. Its probably the oldest in Ponferrada, it shows it’s age and don’t judge it by the photographs, the place is well worn out. Having said that, it is close to the town centre which is lively. My credit goes to the staff for being put in that position in the first place. Never say never!!!! But never again
46 Reviews