Mandalay Luxury Beachfront Apartments

Microwave unstable car park smelt like rubbish

Appartments are a home away from home, everything you need is there . Quiet area but close enough to walk to the shops. Pool is always warm enough to swim every day not matter what time of day. Reception will help with anything , very helpful. Air conditioning and fans keep your very cool. Balcony is great. Room offers comfort and relaxation

I was surprised after all the positive reviews to have a very disappointing stay at the Mandalay. Perhaps it depends what apartment you get. We were in apartment 30. The apartment was grotty, dark and dingy, and smelt strongly of mould. We spent as little time as possible in the apartment. Tired decor, broken bedside lamp. The coffee machine provided makes terrible coffee that you have to pay for individual pods for. Worth noting that the toiletries provided really are low quality and the bare minimum and so would bring your own. Also note there are no lifts and 3 flights of stairs so if you have luggage or any mobility issues ensure you let staff know. Wasn’t a problem for us but a bit tiresome. There is nothing luxury about this property! However, the pool area is nice (doesn’t get any direct sun for sun bathing etc but is a nice area to cool off) and location is fantastic. So would strongly recommend avoiding this property but staying at one of the many near by properties.

We recently stayed at The Mandalay Luxury Apartments in unit 31. This unit is a 3-bedroom Ground Floor Executive Apartment which we requested as we were traveling with our elderly parents. The apartment was large and beautifully decorated with everything we needed for a great stay it also had 3 bathrooms which we weren't expecting so that was a great surprise for us as this meant we all had our own bathroom. We had a private courtyard with our own gate to access the beach across the road. Unfortunately, late in our stay we had trouble with our fridge. Anna and Bernie were very helpful, but unfortunately, we had to move apartments which was a bit disappointing at the time, but Bernie and Anna made the move easy and quick and once we were all moved into Unit 12 on the first floor, we enjoyed the views of the pool area and were all very happy with this apartment. The only difference with this apartment was it had 2 bathrooms not 3 but that wasn't a problem. A big shout out to Bernie who helped us through our stay, nothing was a problem for him, and he was always happy to help. Having two pools in the complex was great and we had the smaller pool all too ourselves each time we went there. If you want a specific apartment, contact them directly and request what you are looking for as they are only too happy to help and make your stay a happy one. We will definitely stay there when we go back to Port Douglas in the future. Highly recommend The Mandalay Beachfront Apartments especially the Executive Apartments.

Beautiful 3 bedroom apt. Very clean, bed comfortable, shower pressure both bathrooms was strong fabulous large flatscreen tv bedroom, and living room. Kitchen was very well stocked not one complaint and Kerrie the welcoming agent was so sweet and cordial. I would definitely stay here and definitely recommend. We are from New York.

The Mandalay apartments provided excellent accommodation. We were upgraded on our arrival to a 2 bedroom apartment with private verandah, dining table, cosy seating and sun loungers. Accommodation was clean and tidy and new lounge furniture had just been installed! Great trips offered, we went to the Great Barrier Reef and did a sunset sail. Plenty of restaurants a short walk away and the well fitted kitchen allowed for home cooking. The beach is just across the road from the apartment safe swimming zones and a lifeguard who is there all day reporting on the status of swimming. We were sad to be leaving the Mandalay, staff were great and extended our check out so we had use of the accommodation until we were transferred to the airport!

The rooms were very luxurious with our own private garden and direct access to the beach. The pool was fabulous and the staff were friendly and very welcoming. Would recommend this accommodation to anyone.

Wonderful 3 bedroom apartment. Huge and comfy with everything we needed. We went as a family of 5 with 2 couples and it was perfect. Has a purple scooter park out the front that we used to go to and from town to save driving. Lots of fun! Would recommend. :)

What fabulous service, the Mandalay team looked after us so very well throughout our stay assisting us with tour bookings and up to date information about Port Doublas and surrounding areas. Our three bedroom apartment was very comfortable with easy access to 4 mile beach. This is our third stay at Mandalay and we will certainly be going back. Thankyou Mandalay Team