Holiday Inn Resort Vanuatu Reviews

Response from Property: Dear Sir,Thank you for your kind words! We're so glad to hear that our staff made a positive impression and provided excellent service. We truly appreciate your feedback regarding the condition of the property, and we’ll be sure to take it into consideration as we continue to work on improvements. We hope to welcome you back soon for another great experience!

Response from Property: Thank you for your valuable feedback! We are glad that you have affirmed the hotel's hygiene, facilities and services. Although the hotel has a certain history, we have always been committed to providing a comfortable experience for every guest. Your support and encouragement are very important to us.

Response from Property: Thank you for your feedback! We value your opinions regarding the hotel's facilities and location. It is true that we do not have an elevator, but we will do our best to assist guests who need help. Regarding swimming, the lagoon on site was once a popular place for guests to swim, but according to the instructions of the Ministry of Environment, swimming activities in the lagoon have been suspended since November 2022 due to water quality issues. However, you can still engage in water activities such as kayaking and canoeing in the lagoon. We will also continue to pay attention to the surrounding facilities and services, and look forward to the opportunity to provide you with a comfortable stay again in the future!

Response from Property: Dear KaibuL9daochuzoudeajiuThank you for your constructive feedback! We are sorry for your experience during your stay and we value your opinions very much. We are currently undergoing constructions and repairs to better improve our services. Your feedback is very valuable to us, and we hope you can give us the opportunity to provide you with better service in future. Thank you for your understanding and support!

Response from Property: Thank you for your feedback! We are pleased to hear that you are satisfied with the overall hotel experience, especially our Wi-Fi, restaurant services, and beautiful lawn and harbor views. Definitely, we do recommend to our valued guests to specify the number of guests travelling so we could clarify the capacity for the room type book, or the addittional person charge. We hope to welcome you back some point in future.

Response from Property: Thank you for your positive feedback! We are glad that you are satisfied with the hotel environment, the cleanliness of the room and our service. Your encouragement is very helpful.