Porto

Hotels near Casa Allen (Palacete Villar d'Allen), Porto

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Best Hotels near Casa Allen (Palacete Villar d'Allen)

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Porto Palácio Hotel by The Editory
Porto Palácio Hotel by The EditoryPorto Palácio Hotel by The Editory
0.47km from Casa Allen (Palacete Villar d'Allen)
With a stay at Porto Palácio Hotel by The Editory in Porto (Boavista), you'll be within a 10-minute walk of Casa da Musica and Vila Nova de Gaia. This 5-star hotel is 2.4 mi (3.8 km) from Ribeira Square and 2.5 mi (4.1 km) from Porto Historic Center. Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, a health club, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and babysitting (surcharge). Grab a bite to eat at Auge Porto, a fine-dining restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Continental breakfasts are available daily from 7:30 AM to 10:30 AM for a fee. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 251 guestrooms featuring minibars and LCD televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms feature shower/tub combinations with rainfall showerheads and designer toiletries. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.

GGuest User 2022.11.25
I arrived at the hotel on 20 November 2022 for a 5 night stay. The stay was business related and with so many hotels to choose from, I decided to go with the Porto Palacio. What an excellent choice! The hotel is absolutely brilliant - I cannot find a fault. Check-in was very smooth and on arrival to the room - wow - very modern, crisp clean sheets on the bed and a spacious room. In terms of food, the Breakfast experience was the best part of the stay for me. I have stayed in many hotels around the world - both on a personal basis and a business basis - I can honestly say that the breakfast staff at the Porto Palacio are the best I've ever come across. On arrival, I was seated quickly. On Day 1, the staff members memorised what I had that cannot be chosen by the buffet - for example, a tea and two plates (as I like two plates) - on Days 2 and for the rest of the trip, I didn't even need to ask. I was called by my Title and Surname on arrival. The whole experience was brilliant. I would like to mention a lady called Rosa and another lady (they both greet staff members at the door) - their hospitality skills are great and they are always smiling - nothing is too much for them. I didn't eat at the restaurant in the evening but had room service as personally, I like to relax after a day at the office. The food was of good quality and was tasty and piping hot. I used the gym during my stay - the gym is open to members of the public, therefore is not your usual hotel gym. It's huge - there are loads of machines and I was never waiting for someone to finish using something. Staff members are friendly. All in all - a brilliant stay and is a genuine 5 star hotel! I will return to the Porto Palacio both on a business basis and also on a personal basis - Porto looks like a great city! It's a shame that I didn't have time to look around as I had a busy schedule but I will certainly be back! Thank you!!
Very Good
58 review
4.2/5
Price from
INR 8,600
per night
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BessaHotel Boavista
BessaHotel BoavistaBessaHotel Boavista
0.76km from Casa Allen (Palacete Villar d'Allen)
The BessaHotel Boavista is an ideal spot for travelers wanting to discover the city. The BessaHotel Boavista is an ideal choice for travelers who want to take in the sights and sounds of Ramalde. The hotel is only 6km from Sao Bento Train Station and 12km from Francisco Sa Carneiro International Airport, giving guests a number of convenient transportation options. The nearby area boasts an abundance of attractions including Casa de Serralves, Ramalde Sports Complex and Casa da Musica. In their spare time, guests can explore the hotel's surroundings. This Ramalde hotel features parking on site.

KKevin .F 2022.08.17
Warm welcome, spacious room but unfortunately not the original one, we had to have a queen or king size bed, we finally had 2 single beds. The recoats are well done by the housekeepers. A little expensive for the price but very nice hotel. The water is chargeable be careful
Excellent
60 review
4.3/5
Price from
INR 7,216
per night
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HF Ipanema Park
HF Ipanema ParkHF Ipanema Park
0.65km from Casa Allen (Palacete Villar d'Allen)
The HF Ipanema Park provides a great place for travelers to relax after a busy day. The HF Ipanema Park is an ideal choice for travelers who want to take in the sights and sounds of Lordelo do Ouro. Boasting a convenient location, the hotel is just 7km from Sao Bento Train Station and 14km from Francisco Sa Carneiro International Airport. With multiple attractions nearby including UCI Arrabida, Casa de Serralves and Casa Allen (Palacete Villar d'Allen), guests will find plenty to keep themselves occupied. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city. This Lordelo do Ouro hotel offers parking on site.

GGuest User 2023.02.16
The facilities are great and very modern. The breakfast was amazing and had, in fact, a big variety of choices.
Very Good
50 review
4.2/5
Price from
INR 9,642
per night
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Sheraton Porto Hotel & Spa
Sheraton Porto Hotel & SpaSheraton Porto Hotel & Spa
0.61km from Casa Allen (Palacete Villar d'Allen)
A warm and genuine welcome awaits you at the Sheraton Porto Hotel & Spa. Located in the heart of the business district, the Hotel offers you the opportunity to live and connect with Porto, an Unique, exquisite and authentic destination. Like its wine, a treasure to be slowly appreciated. Enjoy the convenience of being only a short distance away from the city’s rich heritage, where you connect with 800 years of history. Sheraton Porto Hotel & Spa offers Unique architecture, light and comfort, together with an unmatching food & beverage experience, 1,750 square meters of flexible state of the art indoor meeting space as well as 4,000 square meters of garden scenario. At The Spa, body and mind find their equilibrium and the ideal escape to the basic pillars of wellbeing: Life balance, Energy, Nutrition and mindfulness

GGuest User 2023.06.30
The rooms are clean and relatively spacious. Interesting enough, they give a complimentary bottle of wine to elite members which is something I have not seen before in other Marriotts. The staff are some of the friendliest I’ve seen, each taking their time to ensure you have a comfortable stay. One of the members, Miguel, if I remember his name correctly, gave us a lot of tips on what to explore in Porto. There honestly isn’t too much to elaborate on, I highly recommend this hotel to anyone looking for a stay in Porto. The only slight problem is the elevators don‘t always seem to function properly, but it’s a minimal issue as they take care of it rapidly.
Excellent
108 review
4.5/5
Price from
INR 13,143
per night
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Crowne Plaza Porto
Crowne Plaza PortoCrowne Plaza Porto
0.49km from Casa Allen (Palacete Villar d'Allen)
The Crowne Plaza Porto is an ideal spot for travelers wanting to discover the city. The Crowne Plaza Porto offers a pleasant stay in Lordelo do Ouro for those traveling for business or leisure. With Sao Bento Train Station just 6km away and Francisco Sa Carneiro International Airport only 12km away, transportation is very convenient. Seeing Lordelo do Ouro's sights from this hotel is easy with Casa de Serralves, Igreja do Foco and Igreja do Santíssimo Sacramento all close by. This hotel makes a great place to kick back and relax after a long day of sightseeing. For those driving themselves, parking is provided on site. If cleanliness is important to you, this hotel makes an excellent choice, as our guests consider this to be one of the cleanest hotels in the city.

GGuest User 2023.05.20
I stayed at the Crowne Plaza Porto for 2 nights recently as part of a work trip. The hotel is in a good location, about 10 mins drive from the airport. There are a few small shops and bars / restaurants nearby. The rooms are nice, a great size and come with all the usual amenities that you'd expect from such a hotel. I ate in the bar on each night, the food was great and very good value for money. The service provided by the 2 bartenders was also great! I'll be back again in early summer and would recommend to anyone looking for a good hotel in Porto.
Excellent
94 review
4.4/5
Price from
INR 10,872
per night
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ABC Hotel Porto - Boavista
ABC Hotel Porto - BoavistaABC Hotel Porto - Boavista
1.28km from Casa Allen (Palacete Villar d'Allen)
With a stay at ABC Hotel Porto - Boavista in Porto (União de Freguesias do Centro), you'll be within a 5-minute drive of Casa da Musica and Livraria Lello. This upscale hotel is 2 mi (3.2 km) from Porto City Hall and 2.1 mi (3.4 km) from Ribeira Square. Take in the views from a garden and make use of amenities such as complimentary wireless internet access and concierge services. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite. Make yourself at home in one of the 52 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include phones, as well as safes and coffee/tea makers.

GGuest User 2023.04.15
Great location close to the Metro, although a bit noisy as there is construction outside and a barking next door. The rooms are tiny with minimal amenities. This is not a 4 star hotel as our package promised. Just a heads up, they charge you for extra coffee pods. Staff here is professional and very helpful-they wear many hats! They helped us book an amazing tour. Walking distance to shopping, an amazing indoor food court, and grocery stores. The breakfast room is very nice, and has good selections.
Excellent
59 review
4.3/5
Price from
INR 5,962
per night
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Stay Hotel Porto Centro Trindade
Stay Hotel Porto Centro TrindadeStay Hotel Porto Centro Trindade
2.96km from Casa Allen (Palacete Villar d'Allen)
In the heart of Porto, Stay Hotel Porto Centro Trindade is within a 5-minute drive of Bolhao Market and Porto Cathedral. This hotel is 1.5 mi (2.4 km) from Clerigos Tower and 2.3 mi (3.6 km) from Museum of Port Wine. Enjoy the recreation opportunities such as bicycles to rent or make use of other amenities including complimentary wireless internet access. Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily for a fee. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Make yourself at home in one of the 73 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Lleahb19 2020.02.19
Having had to leave our previous 'hotel' as it was so horrendous we arrived here where we were greeted with very friendly staff and a warm lobby. They sorted us a room and must have given us a really nice room following our bad experience as we were on the 6th floor at the back with a lovely view of the city. The room itself was really quite large and the bed was extremely comfortable. We slept so well! There was a TV, free wifi, AC/heating and a really nice bathroom. The bar/room service menus were reasonably priced and the staff had great knowledge of the city. The hotel itself is about a 5/10 minute walk from the main station you arrive in to from the airport which was really handy for our early journey on our final day. Would stay here again if I went back to Porto!
Excellent
56 review
4.4/5
Price from
INR 8,246
per night
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Hotel Premium Porto Downtown
Hotel Premium Porto DowntownHotel Premium Porto Downtown
3.35km from Casa Allen (Palacete Villar d'Allen)
Hotel Premium Porto Downtown provides flawless service and all the necessary facilities for visitors. Stay connected with your associates, as complimentary Wi-Fi is available during your entire visit.To facilitate your arrival and departure, you can pre-book airport transfer services prior to checking in. When arriving by car, take advantage of the hotel's convenient on-site parking facilities.To ensure the well-being and convenience of all visitors, smoking is strictly prohibited throughout the entire hotel. Start your day stress-free at Hotel Premium Porto Downtown as breakfast is made available for you on the premises. How about kicking off each day of your getaway with a delicious cup of coffee? At the hotel, relish in the invigorating taste of a freshly brewed, excellent coffee.Various excellent meal offerings at hotel ensure that enticing and easily accessible options are constantly available.

YYoonJiMin 2024.02.08
When you come to Porto, be sure to book your accommodation here! The location is not bad and the cleanliness of the facility is very good! The guy who was so nice when I checked in spoke well and gave me a welcome drink? Same wine? I gave it to you and it was so delicious!! They didn't put up a room cleaning sign, so I just got a towel and tried to go back in, but they cleaned the room while we were out and eating! And they also brought me a towel... I'm sorry ㅠㅠ But I was so thankful that they treated me so kindly! I am happy that I had really good memories and a good accommodation during my second trip to Porto!! Highly recommended!! Other apps are a bit expensive, but Trip offers a discount, so I got it for 150,000 won for 2 nights!!
Excellent
76 review
4.5/5
Price from
INR 11,156
per night
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Hotel Palanca
Hotel PalancaHotel Palanca
3.13km from Casa Allen (Palacete Villar d'Allen)
With a stay at Hotel Palanca in Porto (Paranhos), you'll be within a 5-minute drive of Porto City Hall and Porto Cathedral. This hotel is 2.4 mi (3.9 km) from Porto Historic Center and 2.3 mi (3.7 km) from Ribeira Square. Make use of convenient amenities, which include complimentary wireless internet access and tour/ticket assistance. Take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:30 AM to 10:00 AM for a fee. Featured amenities include a 24-hour front desk, multilingual staff, and laundry facilities. Limited parking is available onsite. Make yourself at home in one of the 35 guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with bathtubs or showers are provided. Conveniences include phones, and housekeeping is provided daily.

PPEDRO HERNANDEZ Perez 2022.10.21
Spacious room with large bathroom. The shower with improvable water pressure. Simple but correct installations. No frills breakfast. The location of the hotel is 20 minutes from the center on foot, and 5 minutes from the metro (Marqués Station). Several restaurants around.
Very Good
63 review
4.0/5
Price from
INR 4,827
per night
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Novotel Porto Gaia
Novotel Porto GaiaNovotel Porto Gaia
1.34km from Casa Allen (Palacete Villar d'Allen)
Located near the Douro River in Vila Nova de Gaia, Novotel Porto Gaia is the ideal hotel to explore the city and the famous Port Wine Cellars. Undoubtedly a major tourist attraction for their wine tastings. Unwind in one of the 93 rooms, relax by the pool or have a drink on the terrace. The hotel also has a childrens play area, gardens and 7 fully equipped meeting rooms for events or business meetings.

GGuest User 2023.07.09
I would like to make a comment on the Novotel because I was really surprised by the positive, I was going without great expectations, I saw some comments that mentioned the old and lack of modernity, and that is not the reality. The hotel is wonderful. The entrance is huge, staff are super friendly and make it easy to stay. We stay in a room with sea view. With a good bathroom, with a large bathroom. The room's closet is huge! The room was very nice, with a decoration, and cozy. The room was air conditioned and a mini bar included in the price of all the drinks of the room. The restaurant was very beautiful. The pool was very good. The water was always brown. I assessed the Novotel with a 9 and I don't give a 10 for the size of the pool. It is a very good hotel and looked for families with children, which makes the pool always full. As for breakfast, I also want to give a praise, because it is quite varied and they never let things end. I liked it very much
Very Good
88 review
4.2/5
Price from
INR 7,477
per night
Check Availability
See all Hotels near Casa Allen (Palacete Villar d'Allen)

Top Pick Hotels

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4.2/5
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4.3/5
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HF FÉNIX PORTO
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4.2/5
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Porto | 0.64KM from Casa Allen (Palacete Villar d'Allen)
4.7/5
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Porto | 1.29KM from Casa Allen (Palacete Villar d'Allen)
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4.3/5
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Oca Bom Sucesso Hotel
Porto | 1.26KM from Casa Allen (Palacete Villar d'Allen)
4.3/5
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Hotel da Música
Porto | 1.09KM from Casa Allen (Palacete Villar d'Allen)
4.6/5
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3.8/5
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Porto | 1.21KM from Casa Allen (Palacete Villar d'Allen)
3.7/5
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Latest Reviews for Porto hotels

Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.6/5
Outstanding
GGuest UserNo words.... Has been a trip INSIDE a subway construction area .... And I am not kidding unfortunately. I have reserved a single room kind bed. At beginning the reception assigned me one room at 4th floor exactly in front of jackhammer operators, which made the same noises as in war scenario with 2 beds. Then after my immediate big complain reception have assigned me another room, #209. Different scenario : that was in front of a concrete grinding crane arrives from 8pm in the morning until 10pm in the evening. at 7am the noises of the vehicles began with the relative movement alarm and in the evening after 10pm the workers who hammer gradually finished at 1am in the night. all i have timed videos to prove my experience. I asked several times to assign me a room ON OTHER SIDE (that are outside the ”war operation area”) but answer was always _ ”SORRY SIR, THE ROOM ON BACKSIDE ARE FULL AND WE DO NOT HAVE SPACE AVAILABLE” . Today at check out I have asked a discount, as feedback the receptionist charged me 20EUR more for 2 peer juices I have got from minibar...... I do not know how to describe this experience, I have been many times in Intercontinental and I have been always satisfied.... BESIDE THIS LAST TRIP THAT IS REALLY SOMETHING I WANT TO FORGET Travellers' take extreme care going there !! At least until the subway works under room balcony are finished !!! Can not upload pictures the website tell me ”unable to lad” but I can sent ll of them separately
InterContinental Hotels Porto - Palacio Das Cardosas
InterContinental Hotels Porto - Palacio Das Cardosas
Porto
Price per night from: INR 33337
4.6/5
Outstanding
GGuest UserWow- what a great location and eclectic hotel. Staff was very welcoming, happy, energetic and went out of their way to offer directions and recommendations to restaurants. Clean room, crisp sheets, well maintained. The hotel itself is right across the street from the Cathedral and is central to so many tourist sites, restaurants and shops. We truly enjoyed our stay here and highly recommend this hotel.
Se Catedral Hotel Porto, Tapestry Collection by Hilton
Se Catedral Hotel Porto, Tapestry Collection by Hilton
Porto
Price per night from: INR 15403
4.5/5
Excellent
VVoyager22474143875Recently stayed here as part of my husbands 70th birthday, hotel kindly upgraded us to a deluxe room and there was a small cake waiting for us which was a lovely touch. The room was really lovely, only downside is that they only give you 1 free bottle of water per visit and only few pods for coffee machine which given it was a deluxe room a bit poor. However, apart from this small glitch, everything else we could not fault at the hotel. Bed was very comfortable, reception staff were very helpful in advising us on on areas to visit. Lovely continental breakfast and cooked one but not to order so on hot plates instead, local restaurants nearby which I would recomend are Solar Moinho de Vento & Meia Nau, which are both 5 mins walk away.
Chic & Basic Gravity
Chic & Basic Gravity
Porto
Price per night from: INR 13676
4.4/5
Excellent
LLululove.icecreamNew hostel w perfect position. It’s placed in the central so u don’t need to buy ticket for public transport. U can walk from the hostel to many places to visit They also nice and support if u need any help I will come back here if I go to Porto again. XD
Rosalma Hostel
Rosalma Hostel
Porto
Price per night from: INR 1337
4.4/5
Excellent
GGuest UserHemos pasado cuatro días inolvidables en una ciudad maravillosa. Elegí este hotel por las opiniones tan positivas que tenía y la verdad es que ha sido todo un acierto. La ubicación ( muy cerca a pie pero alejados del bullicio) y sobre todo las instalaciones ( un hotel creado con muy buen gusto) y el trato del personal hacen la estancia inmejorable. Gracias.Volveremos.
The Editory Garden Baixa Hotel
The Editory Garden Baixa Hotel
Porto
Price per night from: INR 9937
4.4/5
Excellent
XXIAOYUANWhat a royal style! I really like the interior design and the elevator is so interesting! Great location, walking distance to main attractions. Breakfast is good too! There is a complimentary tasting of Porto grape liqueur at the front desk and a lounge with coffee and other refreshments.
4.4/5
Excellent
GGuest UserThe hotel is located in a very good state of the city and is very new. The hotel is very helpful, careful and pleasant! Some basic services are paid as a shower towel or a slipper.
The Central House Porto Ribeira
The Central House Porto Ribeira
Porto
Price per night from: INR 1928
4.3/5
Excellent
LLULUAwesome accommodation experience, the core location of the Du Ruo River, the beauty and food, the hotel staff are very nice, also help me with the Taxi when I am going to book, the breakfast is also very good, the room is better, it is not small in Europe, the bathroom More big, no sense of urgency, if you come back to Porto next time, you will definitely live here again.
Descobertas Boutique Hotel by Aspasios
Descobertas Boutique Hotel by Aspasios
Porto
Price per night from: INR 12918
4.2/5
Very Good
GGuest UserParfait! Nous avons passé 3 nuits dans cet hôtel, tout était très bien. La gentillesse de l'accueil à notre arrivée, la personne se plie en 4 pour nous faire comprendre tout, est réellement à notre écoute et veut nous aider. La réception ne se trouve pas au même endroit, à quelques rues seulement. Arrivé à l'appartement, un digicode nous permet de rentrer dans l'immeuble, puis une fois à l'intérieur, une boîte à clefs avec un autre code permet de récupérer les clefs du logement. L'appartement était parfait. Propre, agréable, joli, j'ai beaucoup aimé les boiseries. Une partie nuit, une partie jour avec salon salle à manger TV et cuisinette avec micro-onde, bouilloire, cafetière Krups à dosettes. Des couverts et de quoi manger y figurent également, ainsi qu'un mini réfrigérateur. Salle de bain avec grande douche et meuble où déposer ses affaires, WC séparés avec fenêtre. Énorme baie vitrée. Chambre avec placard suffisamment grand. Parquet partout. Le ménage a été très bien fait, je dirais même parfait par rapport à certains lieux parfois même 3 ou 4 étoiles visites parfois !les petites attentions de la femme de ménage à nous plier les serviettes joliment étaient très agréables. Dès que vous avez besoin de qqch, vous demandez et ils y répondent immédiatement. Le petit déjeuner, lorsque vous l'avez demandée, est déposé devant votre porte de chambre le matin de bonne heure, et se compose de tout le nécessaire ( jus d'orange, fruits, sachet de thé ou dosette de chocolat ou de café), croissant ou petit gâteau, 2 petits pains, confiture, beurre, sucre, yaourt, petite brique de lait. Nous avons passé un séjour plus qu'agréable à l'intérieur de cet appartement. Le seul moins pourrait être la climatisation qui faisait office de chauffage également donc, à l'époque de notre visite, qui chauffe bien la chambre mais a du mal à chauffer l'autre pièce de par la disposition de l'appartement, mais cela ne nous a paS gêné plus que ça et n'entâche en rien notre expériences ultra positive dans cet apparthotel. Nous les remercions vivement.
Aparthotel Oporto Sol
Aparthotel Oporto Sol
Porto
Price per night from: INR 0
4.2/5
Very Good
GGuest UserI have stayed in this hotel recently for weeks on end, so I think I can write with some authority about what kind of hotel it is and what can go wrong from the customer's point of view. Perhaps the biggest issue is noise. There appears to be little soundproofing between the rooms, and it is clearly unfit for purpose. Worse still is how the noise can sometimes be dealt with. On a recent visit I had a very unpleasant experience on my first night back to the hotel. At 1am, there was a lot of noise from the room of one of my neighbours. I called reception and spoke with Claudio, the person in charge. I explained the situation and asked to change to another room. Claudio sounded sceptical and said he was going to check the room from where I said the noise seemed to be coming. I told him that I was hearing noise not from the corridor but from my room, and predicted that he might not necessarily hear anything from the corridor. He phoned me back and said: ”the weirdest thing is that I heard no noise”. I told him it wasn’t at all “weird” and reminded him of what I had said. He suggested that I move to the room next door - the other side of the room from where the noise was coming. I told him I wanted to move away from, not stay beside, the noisy room. Soon after I moved to the new room, a couple entered a neighbouring room and started to shout and argue. I spoke to Claudio again. He sounded even more impatient now, and again expressed doubt that there was any noise occurring. He told me that I could move to yet another room - but warned me: ”you will still have neighbours no matter where you go.” It was now after 2am, and I was exhausted. Claudio's badge was not visible as he walked in front of me, and so I asked him what his name was. He turned around and said ”Claudio” and then pointed to his badge and said, sarcastically, ”you can see it on my badge.” I asked him not to patronise me, that I was not stupid, and also that I did not have to be reminded that there are always neighbours in a hotel. I reminded him that, as a frequent visitor to Eurostars hotels (I had spent almost 4 of the previous 12 months living in them in and around Porto) that I had never encountered such unprofessional, patronising, rude and arrogant behaviour from a Eurostars employee or one from any other hotel. Eurostars later asked me to give an account of my stay there. I told them about the above experience. I did not receive any response from them. However, when I spoke about the incident to the manager, Marco, he told me he was aware of my complaint. His position about it was strangely ambivalent. After apologising, he qualified the apology with: “I would ask you to look at it from our point of view.” His point that we all have bad nights. True enough, but there are limits to what a customer should be expected to tolerate. Another night, after 1am, when I asked to change room again due to noise next door, another person in charge, Ruben, curtly told me I could on
Eurostars Heroismo
Eurostars Heroismo
Bonfim
Price per night from: INR 8328

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