Best Hotels near Alexanderhaus, Potsdam

Probably due to my IHG Ambassador/Platinum status I was upgraded to a spacious Junior Suite/Handicapped Room on the 7th floor which was just great. The only thing that puzzled me was, that the bed was not next to the bathroom, but right when you walked in next to the kitchenette, whereas the seating area and dinner table was next to the bathroom. Was there a mix-up when placing the furniture? ;-) Other than that, everything was great again: bedding, breakfast, location. Just a relaxing stay at an affordable price!

Der Hotelkomplex des „Vienna House by Wyndham Havelufer Potsdam” liegt nahe am Havelufer und lädt in relative ruhiger Umgebung zum Verweilen ein. Allerdings sind einige der Zimmer eher einfach eingerichtet und verströmen lediglich durch mehrere Holzbalken als Gestaltungselemente in den Zimmern etwas Flair. Als Ausgangspunkt für Unternehmungen in Potsdam ist das Hotel nahe der Straßenbahnlinie S91 und dem Bahnhof Potsdam Charlottenhof gut geeignet, für längere Aufenthalte würde ich es nicht empfehlen. Ich war im September 2023 zu Gast in dem Hotel und hatte Doppelzimmer 215 zugeteilt bekommen. Das Zimmer liegt im ehemals als Korn-Speicher genutzten und jetzt umfunktionierten Hoteltrakt mit Blick auf eine rückwärtige Grünfläche und die Außen-Terrasse eines italienischen Restaurants. Dieses wird offenbar recht gut besucht – entsprechender Unterhaltungslärm war bei gutem Wetter abends in unserem Zimmer bis Restaurantschließung (Mitternacht) bei geöffnetem Fenster zu hören. Das Zimmer hatte eine einfache funktionale Ausstattung mit einem kleinen Doppelbett (gute Matratzen), Wandlehne mit zwei Abstell-Brettern (als Nachttisch-Ersatz), Tisch, ein Stuhl, Telefon, Fernseher, Spiegelgestell mit acht Kleiderhaken und zwei Schubladen (als Schrankersatz…) und der Möglichkeit, einen kleinen Koffer abzustellen. Durch ein Rundbogenfenster hatte man einen Ausblick auf die Grünfläche hinter dem Hotel. Das Badezimmer hatte eher den Charakter eines Jugendherberg-Bades mit einem Waschbecken (wie man sie oft auf Raststätten-Toiletten findet) und einer Duschecke mit Plastikvorhang. Daneben beengt: die Toilette. Seifengel und Shampoo-Fläschchen standen bereit. Recht gut empfand ich das Büfett-Frühstück, dass im Erdgeschoss mit Blick auf den Grünbereich und Zugang zu einer Außenterrasse (mit Tischen und Stühlen) angerichtet war. An beiden Tagen meines Aufenthaltes herrschte gutes Wetter, so dass Frühstück auf der Terrasse im Freien möglich war. Hätte man die nichts nutzen können an den Tagen, wäre es im eigentlichen Restaurantbereich zu Wartezeiten gekommen, wenn das Hotel gut ausgelastet ist. Wartezeiten gab es auch an der nur einen (langsam arbeitenden) Kaffeemaschine. Fertiger Filterkaffee in kleinen Kannen stand bereit, die „langsame“ Kaffeemaschine bot auch Cappu, Latte und Co. Die Frühstückauswahl war gut, alles da: Verschiedene Wurstauflagen, Käse, Marmeladen, Obst, Joghurts, Eier-Variationen, Brot, Brötchen und Croissants, Cerealien, Säfte, Wasser und sogar Sekt. Zwei Fahrstühle bieten im Hotel gute Zugangsmöglichkeiten zu den Zimmern auf den vier Stockwerken. Außen gibt es im Freien eine Raucherecke mit Outdoor-Sofa. Die Straßenbahnhaltestelle S 91 ist nahe dem Einfahrtsbereich des Hotels an der Zeppelinstraße und schnell erreichbar. Bis zum Bahnhof Potsdam-Charlottenhof sind es 6 - 7 Gehminuten. Die Innenstadt (u.a. Holländisches Viertel) erreicht man nach 15 S-Bahn-Minuten. Nahe dem Hoteleingang gibt es mehrere Parkplätze, die 10 Euro pro Tag kosten. An der

The staff at the restaurant/at breakfast was unfortunately more concerned that the guest - goes back in time (at the entry I was told I would come 10 minutes before breakfast end. I shouldn't just say later that I wouldn't have known) - or not disturbed (my husband wanted lunch and there was no staff who took him. Therefore he placed himself on a unreserved table. The staff came and thought he was making everything wrong and couldn't sit there. Why and how he does it right, it was not just answered nicely. He may stay alone). A third not so nice experience: At request of the business center deposited on Trip.com to work on the laptop, my husband should pay 100 euros for 1 day - it was probably confused with a meeting room. The front desk was told at the reception that he could also sit in a empty restaurant. When he wanted to do this in the morning, the restaurant staff ignored it. Unfortunately, not such a nice stay for us.

Pet- and tourist-unfriendly place. My latest experience very much resembled extortion. I was charged 100 euro for dog’s fur on the bedsheets and 150 euro for dog’s fur on the floor (the hotel representative had to put quite an effort into scraping some with her shoe) and an approx 0,5 mm brown-ish spot on the carpet which they claimed to be “blood” (considering that there was an approx 5 cm black stain on the carpet as of my checkin which hotel apparently didn’t see as something of an issue to me as a guest). I used to like this hotel (despite being placed on several occasions in rooms with obvious sewage issues), until I stayed there with my dog. I presented my dog at the reception at the checkin (that is the receptionist saw the dog). Paid 15 eur per day pet fee and proceeded to the room. No additional rules, policies or verbal requests were presented to me. My dog damaged a pouffe which I informed the hotel about at the checkout and happily paid whatever was asked of me (200 eur). In addition to that I was demanded to pay 100 eur for some fur on bedsheets and 150 eur for some fur on the floor as mentioned above. No oficial price list was presented. No explanation why 15 eur a day pet fee wasn’t covering washing blankets and vacuuming floor was provided, all my questions or logical arguments were ignored. The team of hotel representatives generously offered me a 50 eur discount on cleaning (which I didn’t ask for) only confirming that the amounts weren’t based on any actual price list, because if the hotel really suffered a loss of 250 eur why would they “gift” me 50 eur. I considered it to be an extortion and suggested to call the police. When I came back after 15 min the hotel still hadn’t called the police. As I had an urgent matter and had to leave, I paid the hotel whatever its staff demanded. I think what actually happened is the hotel staff had accidentally or recklessly placed us in a no-pet room (as there was a carpet, unlike in some other rooms. I was placed into that room after finding out the one I was initially given smelt of sewage - repeatedly happened before). And instead of charging their staff, they’ve charged me, so that they can do (if they actually do) for some deep cleaning after an animal to make it suitable again for people with allergies. Staff’s rudeness and ill attitude with me as a client weren’t in line with the hospitality filed’s even moderate standards. Most customers might find this hotel pleasant - which it is, until it is no longer.

Breakfast is average, the room is clean and parking is very convenient. The location is also good, half an hour walk from the Summer Palace, there is a large shopping center next to the hotel. Overall still quite satisfied!

The hotel is very new, the room is relatively large, and there are many people staying. Breakfast did not eat, because it is very close to the train station, thinking about not wasting time But I don't know why, there is no standard double room, although the two beds are next to each other, but the mattress is separate, people who want to keep a little distance can not consider it.

We had a large room with large bathroom, fully fit for wheelchair drivers.We don't brew, but well know. Parking in front of the door and in the deep garage is positively noted, other hotels take extra money for a parking. From the price there is absolutely nothing to make, you get a proper countervail. The restaurant is relatively overviewable, the food card is also, but that is completely enough- Interesting the great choice of drinks, the cocktails and long drinks are very priced! There are no culinary elevations, but you don't expect that for the price. At breakfast buffet at 9.00, the fruit was all, you could have surely filled up. But besides us there was only 1 guest. It will certainly be better if the tourism comes back full of drive. Conclude: Thanks for returning.