Best Hotels near Kleiner Ravensberg, Potsdam

Worst Service i have ever experienced. Hotel was pre paid through 3rd party booking service, upon arrival in the Self check in counter I had to pay for the full reservation again. Since it was late and we needed our room I chose to pay and deal with it later. When confronting the front desk I was met by 2 arrogant guys who couldn't care less to help with the problem and told me that they only had an invoice from the 3rd party booking. I showed them my mastercard transaction and said that they could check the Lobby camera to see that exact time on the check in day I would be in the lobby entering my card details on the Check in Ipad but no help was provided. Afterwards I contacted the Hotel through website with no response so I have just been left with paying twice for a hotel room. I am for sure never using Seminaris ever again.

Pet- and tourist-unfriendly place. My latest experience very much resembled extortion. I was charged 100 euro for dog’s fur on the bedsheets and 150 euro for dog’s fur on the floor (the hotel representative had to put quite an effort into scraping some with her shoe) and an approx 0,5 mm brown-ish spot on the carpet which they claimed to be “blood” (considering that there was an approx 5 cm black stain on the carpet as of my checkin which hotel apparently didn’t see as something of an issue to me as a guest). I used to like this hotel (despite being placed on several occasions in rooms with obvious sewage issues), until I stayed there with my dog. I presented my dog at the reception at the checkin (that is the receptionist saw the dog). Paid 15 eur per day pet fee and proceeded to the room. No additional rules, policies or verbal requests were presented to me. My dog damaged a pouffe which I informed the hotel about at the checkout and happily paid whatever was asked of me (200 eur). In addition to that I was demanded to pay 100 eur for some fur on bedsheets and 150 eur for some fur on the floor as mentioned above. No oficial price list was presented. No explanation why 15 eur a day pet fee wasn’t covering washing blankets and vacuuming floor was provided, all my questions or logical arguments were ignored. The team of hotel representatives generously offered me a 50 eur discount on cleaning (which I didn’t ask for) only confirming that the amounts weren’t based on any actual price list, because if the hotel really suffered a loss of 250 eur why would they “gift” me 50 eur. I considered it to be an extortion and suggested to call the police. When I came back after 15 min the hotel still hadn’t called the police. As I had an urgent matter and had to leave, I paid the hotel whatever its staff demanded. I think what actually happened is the hotel staff had accidentally or recklessly placed us in a no-pet room (as there was a carpet, unlike in some other rooms. I was placed into that room after finding out the one I was initially given smelt of sewage - repeatedly happened before). And instead of charging their staff, they’ve charged me, so that they can do (if they actually do) for some deep cleaning after an animal to make it suitable again for people with allergies. Staff’s rudeness and ill attitude with me as a client weren’t in line with the hospitality filed’s even moderate standards. Most customers might find this hotel pleasant - which it is, until it is no longer.

We were here with friends to spend a beautiful weekend in Potsdam. The hotel consists of several closely connected houses, the front of which is the old villa. Here is also the reception and breakfast room. A very well-cared small parking landscape is located around the houses with some possibilities to stay in peace. The reception was very friendly. The parking was very narrow but greatly organized. Our standard room was very small, clean and equipped with the most necessary. The location of the hotel is great. Foot is everything essential to reach easily in Potsdam. Small deductions would be seen at breakfast because the breads were only warmed (and that was bad) on Saturday. Even though the quality of breakfast is only in the standard of a three-star hotel. In general, the hotel is a absolute recommendation. We enjoyed our stay and would like to come back to the next Potsdam visit.

By the time this incident happened, I have already completed a 4 days stay in the hotel and was willing to increase my stay. For that purpose, I went to Mrs. Hausweld and asked to please consult the availability and the price of the rooms for extra nights. In response, I was told that the final price, including the city tax for 3 additional nights would be 350 euros with breakfast included. Consequently, I was willing to go along with that reservation and requested to pay by card. Afterward, then Mrs. Hausweld offered me the POS terminal to go along with the payment, and the amount ascended to 419 euros. Due to that unexpected difference, I kindly asked for an explanation and was told that 419 euros were the final price, and if I was not happy with it I would need to leave the hotel immediately. As a result, I kindly refused to pay that amount and asked her to please consult the price for two nights instead of three. In response to that, the front desk manager told me that no more rooms were available for me and that I needed to check out now and leave the hotel. Following that conversation, I went on Booking.com and reserved a room for the same days, without breakfast, and surprisingly rooms were still available. Next, I went to the front desk and asked to please pay for my booking Mrs. Hausweld looked at me in an unfriendly manner and told me she could not find any reservation. After 5 minutes of searching, she could finally open my booking. Then, although I already provided a credit card in my booking, she asked me to show it to her because she was not believing that it was not mine. I answered that the card was in effect mine and offered her to have a look, but it did not have any numbers on it. So she got ahead to request me to write down my credit card details, including the CVV code, on a piece of paper as ”a security”. Afterward, I was asked again by her if I would like breakfast or not, despite I selected the no breakfast option on booking.com. A moment later I was offered the POS terminal to pay by card, which stated an amount 30 euros higher that the price I booked the room for on this site. Due to the reoccurrence of the same, previous situation again, I refused to pay and respectfully asked her why the price was higher again. Mrs. Hauweld answered in a very disrespectful manner that I asked her to have breakfast included and that I was confusing her again. After that situation, I kindly asked them to speak with her supervisor. She answered, that she had no supervisor and was the only person working in the hotel for the whole weekend. That experience left me in complete disbelief of her professionality and her being in that important role in the hotel. However, despite that bad experience with that particular staff member, I would like to note that the other front desk managers were very friendly and helpful at all times.

My wife and I stayed here for 2 nights in late September, ‘22. Historic Potsdam is a very pleasant city that we wanted to explore more than a quick day trip from Berlin would allow. The Maxx was a very comfortable and convenient place to stay. It is an easy walk to Sanssouci Palace, longer to Neus Palace. It is near restaurants and shops (we liked the Alter Stadwacher restaurant), and has an attractive setting near the Brandenburg Gate square. There is a tram line just a block away. If you have a car, as we did, there is garage parking below the hotel. The Maxx is an efficiently managed modern hotel designed to offer maximum convenience and comfort for a reasonable price. The large lobby area has a welcoming bar and a restaurant where breakfast and other meals are served. We didn’t opt for the breakfast buffet, so we can’t evaluate it). The front desk staff was friendly and efficient. Our room (317) was large, with modern stylish decor, a comfortable king bed, two night stands (1 with outlets), a desk, an armchair with floorlamp, and a large balcony with a mediocre view over adjacent buildings. The bedroom area was connected to the toilet room on one side and the bath/vanity on the other, with a closet and a minibar with coffee maker integrated into the hallway, an interesting design. The bathroom had a nice shower and adequate counter space, Wifi in the room was strong and fast. No a.c. and the heat is from a hot water radiator. We were somewhat cool the first night, but comfortable the second. All in all, the Maxx Sanssouci is a very comfortable and convenient place to stay for a few days in Potsdam and we recommend it.

Wir waren mit Kind und Hund im Dorint Potsdam. Ohne Hund hätten wir wahrscheinlich ein anderes Hotel gewählt, aber wir wurden nicht enttäuscht! Gerade mit Hund ist die Gegend optimal, da es drumherum einige Grünflächen gibt. Das Hotel an sich ist schon etwas älter, leider spiegelt sich das auch in den Zimmern wieder. Überall Teppichboden, was ich in Hotels grundsätzlich nicht leiden kann. Anstatt Dusche gibt es eine Badewanne mit seeeehr hohem Einstieg. Trotzdem war das Bad in Ordnung für uns, es war sauber und es gab reichlich Handtücher. Die Möbel (Schrank, TV -Schrank ) waren qualitativ hochwertig und moderner und vom Platz her ausreichend. Für unseren Sohn gab es ein durchaus bequemes Klappbett. In anderen Hotels musste er schon für den vollen Preis auf der ”Besucherritze” schlafen. Die Minibar ist leider nicht gefüllt, Getränke gibt's in der Bar. Hier vermisse ich definitiv einen Getränkeautomaten, wenn man so schon nichts dort kaufen kann. Zum Abendessen: Hier sollte man aufjeden Fall in Potsdam was essen und nicht im Hotel. Das Büfett war ”gewöhnungsbedürftig” - auch andere Gäste am Nebentisch haben sich negativ darüber geäußert. Man konnte wählen zwischen Vorspeisenbüfett (ca 10€) , Hauptspeisenbüfet (ca 15€) und dem kompletten Vor-/Haupt/Nachspeisenbüfett (ca 30€). Wir haben nur das Hauptspeisenbüfett für 15€ gewählt : es gab Kassler & Sauerkraut, Fisch in Senfsauce, Kartoffeln/Schupfnudeln/ Spätzle. Das war es auch schon. Geschmacklich gab es nichts auszusetzen, auch wenn die Spätzle und Schupfnudeln schon vertrocknet waren ( als aufgefüllt wurde, war aber alles schön frisch). Das hätten wir uns tatsächlich sparen können und wären besser nochmal kurz in die Stadt gegangen... Nach dem Essen haben mein Sohn und ich noch den Spa-Bereich aufgesucht: das ist wirklich schön gemacht! Hell ind freundlich, ordentlicher Pool, Liegen und genügend Handtücher! Auch die Duschen und Umkleiden waren modern und einladend, obwohl ich die getrennten Umkleiden (Männer/Frauen) vermisst habe. Entweder gibt's keine getrennten, oder ich habe es nicht gesehen. Da wir alleine waren, hat es uns nicht gestört. Der Pool ist bis 22 Uhr geöffnet, was ich eine gute Zeit finde! Sauna/ Fitness-bereich haben wir nicht angeschaut. Die Nacht war ruhig und angenehm, kein Straßenlärm oder grölende Gäste auf dem Flur :-) Das Frühstücksbüffet war sehr gut!! Das hat auf jeden Fall für das Abendbüfett wieder entschädigt! Es gab wirklich alles und die Qualität war durchweg gut. Wir waren allerdings schon um 6:30 Uhr dort... wie es später bei mehr Andrag aussieht, weiß ich daher nicht. mDer Hund durfte verständlicherweise nicht mit in den Frühstücksraum, so hatte man uns einen Tisch auf der Terrasse reserviert! Ansonsten zum Beispiel bei Regen hätten wir auch in der Lobby frühstücken dürfen (laut Aussage des Concierges). Hund im Zimmer lassen geht leider nicht, da man die Türen nicht abschließen kann und unser Hund sich die Türen öffnet.... Bei einer abschließbar

We had a large room with large bathroom, fully fit for wheelchair drivers.We don't brew, but well know. Parking in front of the door and in the deep garage is positively noted, other hotels take extra money for a parking. From the price there is absolutely nothing to make, you get a proper countervail. The restaurant is relatively overviewable, the food card is also, but that is completely enough- Interesting the great choice of drinks, the cocktails and long drinks are very priced! There are no culinary elevations, but you don't expect that for the price. At breakfast buffet at 9.00, the fruit was all, you could have surely filled up. But besides us there was only 1 guest. It will certainly be better if the tourism comes back full of drive. Conclude: Thanks for returning.