Hotels near Potentestück, Potsdam

A very nice hotel, both regarding location and design. The receptionist was very helpful, and even served in the hotel bar in the evening. Our room (apartment) was very good and very large. Only bad thing was that the room was in a section of the hotel without lift, so we had to carry our luggage 3 floors up. The room (apartment) was very well equipped, and certainly made for several guests at the same time (3 bedrooms). The room had 3 safes, and a huge double coffeemaker with a good selection of coffee capsules. It was WiFi at the hotel, but I did not test this. Breakfast was standard, quite alright. Parking for the car was in fact in a public parking cellar, but it was only 50 meters away from the hotel.

Stayed here twice in December 2021. We were overall very satisfied with our stay. As we knew Holiday Inn Express' new room concept we were not surprised about the very nice, bright room, comfortable bedding and spacious shower. Yes, there is little storage space, but nobody books a HIEx, after all a budget chain, for more than a few days, so not problem at all. Breakfast buffet was good and served in a very attractive public area. The welcome sparkling wine for New Years was a nice touch. Biggest problem: front desk seemed be to understaffed at times. Will return without hesitation.

Have spending 10+ nights over 3 stays at The Mercure Hotel Potsdam City, I have to say it's a quaint hotel. It seems to be particularly liked by German retirees, the breakfast area is routinely full. The hotel is clean, reliable, the parking area is not sized properly, parking is not guaranteed and it does get hectic at times. The Customer Service tries their best, I had to tell couple of times for the check-in staff not to scream out loud my hotel room number (for safety purposes). I know they mean well. I was always recognized as a top-tier customer!

The hotel is very new, the room is relatively large, and there are many people staying. Breakfast did not eat, because it is very close to the train station, thinking about not wasting time But I don't know why, there is no standard double room, although the two beds are next to each other, but the mattress is separate, people who want to keep a little distance can not consider it.

The hotel is big, conference-type, and all kinds of facilities are very good. It is by the lake and can park for free on the nearby roadside. The hotel is a bit off, there is a Chinese restaurant in a few minutes drive, and I walked past ten to twenty minutes.

Unfortunately, the hotel has the best years behind it. Putting women seem not to be able to book and stretch. And lack of service is excused with lack of staff. After a short rainfall and then again beautiful weather, the outer area is no longer operational. (Say: no staff to wash chairs) However, the few staff are mostly very friendly and premature. Eat ... naja .... For this price category you can actually expect something else. Great market sauce and every day the same breakfast offer leaves the desire to a great start of the day pass quickly. Overall, it's very bad that you have the impression that this object is slowly going before the dogs. Finally .... Reserving a room via any online provider (on the call at the hotel you get the information that direct booking is not possible) leads to extreme prices. 240€ for a night, with a breakfast that really leaves to wishes, is finally only sad.

Unfortuntalely, we didn't manage to use the hotel for the purpose we came for. We booked this hotel in the nature to be able to rest, but the weather was extremely hot and there was no air-co in the rooms, so it was not possible to stay in the room at all. There is a cozy restaurant in the hotel which we wanted to use instead, but it was closed because of lack of staff.. We asked if we can just use it, without the need of any service, but that was not possible. In the end we couldn't use the hotel and had to look for another cafe around, which ruined our overall experience and made us not like our stay. There was an annoyance with the cleaning staff as well, that decides to clean your rooms at 8:30AM. Yes, 8:30 in the morning you will hear a knock on the door that will wake you up and ask your room to be cleaned. Afterwards, we hanged a do not distrub sign, but the maid still insisted on cleaning our room, went inside and opened our curtains which made the room very hot when we were back. Keep in mind that even though the hotel has some nice chill areas, you will NOT BE ABLE TO STAY IN THE HOTEL, so better look for an option where you can actually chill in the hotel, if that's your goal. Location is good at the river and next to the S station. Breakfast is pleasant.

While Hotel Villa Kastania, Berlin, is generally a good hotel, I can't recommend it, due to the rude behavior of one of the reception clerks. This behavior spoiled the atmosphere and ruined my mood for my short stay (1 night). This guy (young, with a French beard) was not very courteous and serviceable from the moment I got there. After realizing the hotel has no lobby where you can sit and work with a laptop, I asked to do so in the dining hall (my room wasn't ready yet). He approved, but said I should be sitting next to a Coffee table rather than next to a regular one, as ”the hotel is fully booked and people are coming for breakfast”. Since you cannot really work next to a low Coffee table I asked to sit on a regular one, explaining that people never all come to have breakfast at the same time. He did not like it (and expressed it and his tone) but I did, and guess what - the dining room was almost completely empty the entire morning! But the really severe behavior on his part happened a bit later on. I went out to have Coffee outside, telling the nice and polite waiter of the (empty) dining hall that I'm storing my laptop aside but leaving my charger and mouse on the table, since I'll be back to work there shortly. He approved. When I returned, the reception clerk started talking in a really rude, impolite and improper way to me, almost shouting at me, about how I shouldn't leave my things ”In the restaurant”. I explained that I left it because I was going for a short while, but he continued accusing me of acting the wrong way, as if as a first time guest I have an idea of the hotel's code about leaving things here on there. Even when I told him that I informed the waiter about this he did not calm down. He only calmed down from his raging behavior when I snapped back at him, telling him that he has no right speaking to paying customers like that, that he can't expect a client to know his made up arbitrary rules and that even if someone does something wrong - there's a nice and polite way to point that out, especially when your job his to serve him. A paying client should not be treated like a young kid getting reprimanded by a hotel clerk, who clearly doesn't like his job, doesn't know the meaning of service and has no patience for clients. I NEVER ran in to this kind of behaviour in any hotel I stayed in. Only after talking back to him in this fierce way he started to behave more politely towards me, but he never apologized. During check-out, when he asked if everything was OK and I responded: ”Yes, besides your behavior yesterday” he did not apologize. Therefore, I do not recommend staying at Hotel Villa Kastania, Berlin. A place that employs someone like this, who clearly doesn't know how to treat customers - is not a good pick.

Staff were nice and pleasant. Good part of town with convenient transport links. Room was spacious and light. Able to open windows to a leafy quiet street. Style of interior isn't that of a super modern hotel.. it feels slightly dated but kept clean and tidy. Only bad points for me is the pungent stink coming from the bathroom, which I can only put down to old plumbing/drainage systems. A quite unbearable sulferous whiff which reached a highpoint in the morning 'showering' time... The aforementioned windows had to be opened wide. Apart from that it was fine, okay for a short stop Didn't partake in any of the dining or breakfast on offer