Occidental Praha

Occidental Praha Reviews

Occidental Praha

Na Strži 1660/32, 140 00 Praha 4, Prague, Czech RepublicView Hotel Details
Occidental Praha
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Occidental Praha Guest Reviews

4/5
Very Good
75 review
Verified reviews
Location3.9
Amenities4.1
Service4.0
Cleanliness3.9
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All Reviews(75)
Positive reviews(66)
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Negative reviews(9)
Guest User
Superior Room
Stayed in May 2024
Solo travelers
1 review
3.5/5
Posted on Jun 8, 2024
Toilet light turns off automatically
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Serhii Sarantila
Superior Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on Apr 28, 2024
Unwashed floors and mirrors, a burst pan in the shower. Everything else is great, this is just a note and not a complaint))
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Response from Property: Dear Serhii, We are sorry that we encountered some problems during your stay, such as unwashed floors and a burst shower tray. We are committed to maintaining our rooms in perfect condition and will pay attention to this. We are pleased that despite these shortcomings, your overall experience was positive. Our team is constantly working to provide our guests with exceptional service and amenities. We hope to see you again. Best regards, Roberto Mateos, General Manager
Anonymous User
Superior Room
Stayed in Oct 2023
Business travelers
33 review
3.2/5
Posted on Nov 24, 2023
Good breakfast, average service, suitable room size
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Response from Property: Dear Guest,Thank you for your review.We were concerned to read your remarks on the service you experienced during your stay, especially because your comments do not reflect the usual standard of service we strive to deliver to our guests. Nevertheless, please rest assured that your review will be shared with our heads of department for their information and so that it can be addressed.We hope to welcome you back in the future. Best wishes,Roberto Mateos, General Manager
Guest User
Superior Room
Stayed in Sep 2022
Couples
1 review
4.5/5
Great
Posted on Sep 6, 2022
Rooms very clean. Unfortunately small but sufficient. Breakfast plenty of choice and delicious too. Subway station is 12 minutes away. Unfortunately a little outside. But still recommended.
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Response from Property: Dear guest, Thank you for taking the time to share your comments regarding your recent stay at our Prague. We are very pleased that you felt comfortable with us and that you had a great stay with us. On behalf of our employees, we would also like to thank you for your kind words of praise for their friendly service. We regret that you were not satisfied with the size of our room. We have different room categories, our staff will be happy to advise you. We are pleased to read that our breakfast gave you a good start to the day. We would be delighted to welcome you again as our guest in the future. Regards, Roberto Mateos, Hotel Director
Guest User
Superior Room
Stayed in Nov 2022
Couples
4 review
4.2/5
Very Good
Posted on Nov 13, 2022
Very nice place, I highly recommend it
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Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are pleased that you had an enjoyable stay with us.We are grateful for your approval of the decor that is aimed at guaranteeing a memorable stay in our hotel.The entire team look forward to welcoming you back for a future visit.Kind regards,Roberto Mateos, General Manager
Guest User
Stayed in Jul 2024
Business travelers
0 review
5.0/5
Outstanding
Posted on Jul 3, 2024
I recently had the opportunity to stay at the Occidental Praha, and overall, it was a pleasant experience that combined modern comfort with convenient amenities. Location and Arrival: The hotel is situated in the Prague 4 district, a business area that is somewhat removed from the main tourist attractions but well-connected via public transport. The proximity to the metro station and major bus lines made it easy to reach the city center and other key areas. Upon arrival, I found the exterior of the hotel to be sleek and modern, and the lobby was spacious and welcoming. Front Desk and Check-In: Check-in was smooth and efficient, with friendly staff who spoke excellent English. They were helpful in providing maps and offering suggestions for local dining and attractions. The reception area also features a comfortable seating area and a small business center for quick tasks. Room: My room was clean, modern, and well-equipped. The decor was contemporary, with a comfortable bed, a flat-screen TV, a minibar, and a coffee maker. The bathroom was also modern, featuring a spacious shower with good water pressure. Housekeeping maintained the room impeccably throughout my stay, and I appreciated the little touches like the complimentary bottled water and bathroom amenities. Dining: The hotel offers a few dining options, including a main restaurant and a lobby bar. The breakfast buffet was extensive, with a variety of options including fresh fruits, pastries, hot dishes, and made-to-order eggs. The quality of the food was good, and the service was attentive. I also had dinner at the hotel restaurant one evening and found the menu to be varied and the food well-prepared. Amenities: The Occidental Praha provides a range of amenities to cater to different needs. The fitness center is small but adequately equipped with cardio machines and free weights. While there is no swimming pool, the hotel does offer wellness services like massages, which I found to be relaxing and professionally delivered. Business Services: As a business traveler, I appreciated the business facilities available at the hotel. There are several meeting rooms of various sizes, all equipped with the latest audiovisual technology. The free Wi-Fi was reliable and fast enough for video conferencing and other work-related tasks. Service: The service at Occidental Praha was consistently high-quality. From the front desk staff to the restaurant servers, everyone was professional and courteous.
Guest User
Stayed in Jun 2024
Business travelers
0 review
4.0/5
Very Good
Posted on Jun 30, 2024
The unfortunate location of the facility in a residential area, cemetery and gas station The stay passed pleasantly and safely thanks to the well-prepared staff, who were professional, very helpful and friendly. The inconvenience was the slow Internet connection, which broke or switched to airplane mode on the computer when going to the lecture hall. The facility is very clean and well-maintained, which I appreciate very much seeing a large number of people passing by during my short stay.
Cosmopolitan316888
Stayed in Jun 2024
Other
4.0/5
Very Good
Posted on Jun 12, 2024
Clean, comfortable hotel. Friendly and helpful staff. 30 minute Metro to Old Town from local Metro station just a 5 minute level walk away. All round good stay, with the exception of very uncomfortable pillows and quite noisy. It was not possible to close room doors quietly. Safe in room could not be programmed.
Response from Property: Dear Cosmo, Thank you for your review. We regret to hear that the pillows did not meet your expectations and that you experienced disturbances due to noise and issues with the room doors. Additionally, we apologize for the inconvenience you faced with the safe in your room. Rest assured, we strive to ensure that every guest has a restful and comfortable stay, and we will look into these concerns. It is gratifying to learn that you found our hotel to be clean and comfortable, and that our staff were friendly and helpful. We are also pleased that you appreciated the convenience of our location, with easy access to the Metro facilitating your exploration of Prague. We hope to welcome you again in the future. Best regards, Roberto Mateos, General Manager
Rajamuthu S
Stayed in Jun 2024
Business travelers
4.0/5
Very Good
Posted on Jun 10, 2024
Located in a calm environment close to big commercial center while not far from city centre. Bus service on the door steps and an impeccable service !!!
Response from Property: Dear Ajamu, Thank you very much for your kind feedback. We are pleased to hear that our location, conveniently close to the business district and a bustling commercial center, was to your satisfaction. Our proximity to the city center and easy access to public transportation, such as the nearby bus service, are indeed appreciated by our guests. Furthermore, it is heartening to know that the service provided by our dedicated team met your expectations, reflecting the high standards we strive to uphold at Occidental Praha. Your commendations are a source of encouragement for us to continue delivering exceptional experiences to all our valued guests. We look forward to welcoming you back for another memorable experience. Best wishes, Roberto Mateos, General Manager
matthewrichardso2024
Stayed in May 2024
Business travelers
4.0/5
Very Good
Posted on May 27, 2024
Nice hotel, but not great if you wanted to spend time.in the centre of prague. Its quite a trip back and the transport is not direct...unless you uber. Hoover everything else was great
Response from Property: Dear Richard, Thank you for your review. We regret to hear that the distance from the city centre did not meet your expectations. Our location is indeed a short metro ride away from the heart of Prague, with the station conveniently situated 350 m from the Occidental Praha, aiming to provide a tranquil ambiance away from the hustle and bustle. Nevertheless, we are delighted to learn that other aspects of your stay were enjoyable and that you found our hotel to be a great place. We hope to welcome you again in the future. Best regards, Roberto Mateos, General Manager
meralumucu
Stayed in May 2024
Other
4.0/5
Very Good
Posted on May 26, 2024
The rooms are small and the toilet and bathroom planning is not suitable for privacy,elevators are not enough
Response from Property: Dear Guest, We appreciate that you took the time to share your experience with us. We regret to hear that the dimensions of our rooms did not meet your expectations. At Occidental Praha, we strive to provide accommodations that blend comfort with functionality, and we are sorry if we fell short in this regard during your visit. Additionally, we apologize if the layout of the bathroom did not provide the level of privacy you desired. Our aim is to ensure that all our guests feel at ease and fully accommodated at all times. We also acknowledge your observations regarding the elevators. We understand the importance of timely and convenient access to your accommodations, especially when our hotel is experiencing high occupancy. Please rest assured that we are constantly evaluating our facilities to enhance our guest experience. We hope to welcome you back. All the best. Roberto Mateos, General Manager
geyubing
Stayed in May 2024
Business travelers
2.0/5
Posted on May 23, 2024
1. The experience of wifi is very poor and mobile phone often cannot browse Tik Tok videos. 2.The noise in the room is quite loud, which affects rest. Even if I close the window, I can still hear the sound of cars outside very clearly
Response from Property: Dear Yubin, Thank you for taking the time to share your feedback. We regret to hear that your experience with the Wi-Fi connectivity did not meet your expectations. Our team is continuously working to ensure that our guests can stay connected smoothly and effortlessly. We also empathize with your concerns regarding the noise levels. While our central location offers convenience, we understand that it can sometimes come with the hustle and bustle of the city. We are always seeking ways to enhance the serenity of our guest rooms and appreciate your comments on this matter. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Roberto Mateos, General Manager
anandrud67
Stayed in May 2024
Business travelers
4.0/5
Very Good
Posted on May 20, 2024
Great for short visits; Has Good Food; Has Good service; Has great Access to Metro; Good Service desk; Wonderful friendly staff
Response from Property: Dear Anand, Thank you very much for your kind feedback. We are delighted to hear that you enjoyed the quality of our food and found our service to meet your expectations. Accessibility is a priority for us, and we are glad the proximity to the metro contributed positively to your visit. Our service desk team is dedicated to providing outstanding service and support, and it is heartening to know their efforts resonated with you. The friendly nature of our staff is something we take great pride in, and your recognition of their warmth and professionalism is greatly appreciated. We are committed to ensuring our guests have a seamless and enjoyable experience, and it is rewarding to know we have succeeded in this regard during your business stay. Your commendation serves as an affirmation of the high standards we strive to maintain at Occidental Praha. We look forward to welcoming you back for another memorable experience. Best wishes, Roberto Mateos, General Manager
Sergiy B
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on May 14, 2024
A good, clean hotel offering excellent value and quality. The location is decent, about 30 minutes from the city center. However, parking is overpriced given the location.
Response from Property: Dear Sergiy, Thank you for your review. We regret to hear your concerns regarding the parking fees. Please rest assured that we strive to provide the best value in all services, and we take your comments into consideration as we continually evaluate guest amenities. We are delighted that you found our hotel to be of excellent value and quality, and that the cleanliness met your expectations. Our team takes great pride in ensuring a comfortable and welcoming environment for all our guests. The hotel's proximity to the business district and easy access to public transport, as mentioned in our amenities, is appreciated by many of our guests looking to navigate Prague conveniently. We hope to welcome you again in the future. Best regards, Roberto Mateos, General Manager
nnajafiziarani
Stayed in May 2024
Other
4.0/5
Very Good
Posted on May 9, 2024
It was nice stay at occidental praha. The staff were very nice. Location was close to the underground and it was easy and straightforward to go to the centre.
Response from Property: Dear Guest, We appreciate that you took the time to share your experience with us. Your enthusiasm for our team is very much appreciated and will be a great source of motivation, we will certainly not hesitate to convey your compliments to all of them. We are happy to know that you found our hotel to be convenient for transport during your visit to Prague. We hope to welcome you back. All the best. Roberto Mateos, General Manager