Holečkova 7, 150 00 Praha 5-Smíchov, Prague 5, Prague, 15000, Czech RepublicView Hotel Details
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Hotel Kinsky Fountain Guest Reviews
4.2/5
Very Good
55 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities4.2
Service4.2
Cleanliness4.2
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All reviews(55)
Positive reviews(27)
Reviews with photos/video(4)
Friendly owner(5)
Negative reviews(7)
DonBiela
Deluxe Double Room
Stayed in Aug 2024
Couples
20 review
5.0/5
Outstanding
Posted on Dec 10, 2024
Location is perfect .
Parking is a bit difficult and expensive .
No private parking possible . Only parking on the street for a maximum of 24h and than need to repark.
Breakfast is really good .
The price and service for the hotel is pretty good for the location .
Super clean and friendly personal , super helpful.
Every time again when I am in Prague.
Guest User
Economy Plus Double Or Twin Room
Stayed in May 2023
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 9, 2023
The hotel is super clean and comfort,and the facilities are almost keepind good and environment is quite cozy
Franco
Economy Plus Double Or Twin Room
Stayed in Aug 2023
Business travelers
3 review
4.7/5
Amazing
Posted on Sep 30, 2023
Very convenient to reach by public transport. Friendly staff, they also speak Italian. Very clean room with every comfort. The only flaw was that the TV broadcast over 50 foreign channels except Italian. Breakfast with rich and substantial buffet.
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Guest User
Standard Double or Twin Room
Stayed in Aug 2023
Business travelers
2 review
5.0/5
Outstanding
Posted on Sep 28, 2023
A very satisfactory stay, the price is not high, the location is very good, not far from the castle, within walking distance
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Guest User
Superior Family Room With Balcony-Connected Rooms
Stayed in Oct 2023
Family
2 review
3.5/5
Posted on Nov 5, 2023
Good location and friendly, but there are cockroaches and wifi is not good.
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Anonymous User
Economy Single Room
Stayed in Jul 2023
Solo travelers
4 review
5.0/5
Outstanding
Posted on Aug 29, 2023
The room was clean. Equipped with a small refrigerator, safe, coffee machine and coffee gel. The breakfast is rich and the meals are delicious. Front desk, room service are very good.
Well placed Hotel, not too far from the Old Town. Convenient for access to the airport (one bus took us to with 10 minutes walk of the hotel). Our family rooms (two separate rooms joined by a single entrance) were perfect for our needs, and very reasonably priced. Staff were very helpful, breakfast provided the perfect start to the day. The Hotel was very clean and tidy. The hotel bar was ideal for a night cap at the end of a tiring.
Nerissapan
Stayed in Aug 2024
Other
1.0/5
Posted on Sep 16, 2024
Lovely hotel, unfortunately let down by a couple of incompetent reception staff. Checked in at 21:30 without luggage because BA had apparently forgotten to put in on the flight. Information from Prague airport was that luggage would hopefully be delivered to the hotel some time the following day. Relayed this information to the hotel receptionist at went out to grab a drink. Returned to the hotel at 23:30, confirming with the same receptionist what time breakfast was the next morning. Next morning returned to reception to ask if baggage had hopefully arrived before going for breakfast. Was told no not as yet. Went back to receptionist again after two hours to ask if luggage had arrived, was again told no. I then rang the baggage handing company at Prague airport asking if there was anyway of confirming an approx time that my baggage would be delivered to the hotel. Was told at that point my baggage was delivered to the hotel the evening before at 23:00. I then went again to receptionist with this information. At this point the same receptionist looked on the computer and confirmed it was “here somewhere”. Next day asked another receptionist for an iron to be delivered to the room. After checking in the room two hours later I could not locate the iron. Went to check at reception to be told “sorry she didn’t read the message” meaning she had text another employee to deliver the iron but she hadn’t read the message. Nothing sort of appalling.
Guest User
Stayed in Aug 2024
Other
5.0/5
Outstanding
Posted on Sep 13, 2024
A excellent hotel, I arrived at 1am in the morning after my flight was delayed 3 and half hours, The young lady on reception was so welcoming and very polite. My room first floor was very nice,clean and quiet, With a court yard view and facilities with a Exspesso coffee machine. That made tea as well, Extra pillow was handy as well and there was a mini bar fridge with alcohol and soft drinks and chocolates as well. The breakfast, Help your self, was free, and excellent, Hot scrambled eggs,plus fried, bacon, sausage, beans and tomatoes also cold meats and different cereals plus fruit, Tea and any coffee you wish for.The variety of foods were great and all fresh. Location good, 15 - 20 mins walk to Charles bridge and into city centre and at the main rd were trams/busses as well. All of the staff I met were so friendly and so kind.
Guest User
Stayed in Jul 2024
Other
4.0/5
Very Good
Posted on Aug 5, 2024
Due to certain circumstanses we luckily found this hotel in Prague in a very very short notice (already in Prague, being scammed with our booking for an other location). We stayed for around three weeks in Christmastime 2022-2023 and it was OK. The room was a bit small and had only a window to a messy backyard, but inside it was very clean, comfortable big bed and bathroom, and the service was excellent all around the clock. We also enjoyed the main decoration as well as the funny shoe cleaner machines they had in our floor that you can use any time for free to shine up your leather shoes :) We liked the breakfast that was included to the price, but as usually, in three weeks it became a bit boring eating the same stuff every day and sometimes we needed to hurry up in case we wanted to have the sweets (especially the small white round douhnugts!) as well. There was a small fridge and a coffee machine with capsules in the room, great! Location for us was perfect (easy walk, tram etc.).
Ray T
Stayed in Sep 2023
Couples
1.0/5
Posted on Oct 8, 2023
This hotel is a big No-no! Please stay away for your own sake as your stay here may ruin your entire experience in beautiful Prague. I cannot hide my disappointment. We arrived last night, expecting to see a clean superior room but found a room with filthy stains on the sofa. But this is not the biggest problem with this hotel. There is no hot water and the staff are dishonest about this issue. We accepted to be moved to another room, however, it is a downgrade, of which we were not advised in advance and when I raised the issue, the receptionist did nothing about it, not even a partial refund. The water in this room is tepid and you can only have a minute shower without feeling too cold. When you go down at breakfast at 8:50 you will not find a free table to sit and will have to wait. The breakfast, I would not recommend, probably the worst I’ve seen in a 4 star hotel. Do not waste your money! Don’t ruin your Prague experience!