EA Hotel Victoria

everything is fine except for the quality of Wi-Fi (and we stayed for a few days, but we were in no hurry to do the cleaning. but in general, a good breakfast, clean, very friendly receptionists

The hotel I booked two months ago suddenly said I couldn't check in. Trip contacted me and they changed the hotel, but it was the worst. I changed hotels by mistake during my trip, so shouldn't I suggest a better hotel? The bathroom had a musty smell and the water in the sink was gushing, so I had to use only the shower. I wanted to change the room, but after 7 o'clock after we arrived, there was no one at the desk and I couldn't contact them, so it was difficult to change the room, so I just stayed in that room. I had already unpacked my bags and decided to just stay one more day, but I regret why I paid my own money to stay in such a terrible place. I paid the city tax by credit card while checking in, but when I said I didn't pay it, they insisted on paying it again, but when I showed them the receipt, they said it was okay without even saying sorry. The first hotel I stayed in during my trip left me completely upset. This is a hotel I never want to go to again and I won't use trip.com either.

Very basic hotel, correct, clean room, and few services.

The waiter has a good attitude and is patient in solving problems

It is not in the center but the trams pass and it is a nice area. The rooms are clean and they welcomed us very well, explaining everything even with a few words in Italian. There is no bidet but the bathroom is comfortable and clean, including shower gel. Great breakfast. Only one bad thing in the bathroom there was sometimes an unpleasant smell.