Holiday Inn Express Preston - South Reviews
Holiday Inn Express Preston - South
Reedfield Pl, Walton Summit Rd, Walton Summit Centre, Preston, PR5 8AA, United KingdomView Hotel Details
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Holiday Inn Express Preston - South Guest Reviews
4.1/5
Very Good
79 review
Verified reviewsLocation4.1
Amenities4.0
Service4.2
Cleanliness4.1
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All reviews(79)
Positive reviews(47)
Reviews with photos/video(2)
Awesome stay(7)
Friendly owner(5)
Negative reviews(8)
Guest User
Double Room with Sofa Bed - Non-Smoking
Stayed in May 2024
Family
3 review
Very Good
Posted on Jun 3, 2024
Went to Scotland and Preston was the perfect half way points. Hotel is not far adjacent to M6 and not far from M65. Plenty of shops around. Breakfast was fantastic, unlike the Holiday inn Crewe which was OK. Room had King size and pull out sofa, ideal for a family of 4 or perhaps 2 couples on a budget
Response from Property: Thank you so much for taking the time to share your experience with us. We are delighted to hear that our hotel was the perfect halfway point for your trip to Scotland.We are glad you found our location convenient and that you appreciated the variety of shops in the area. It’s wonderful to know that you enjoyed our breakfast offerings. We strive to provide comfortable and flexible accommodations for all our guests.Your positive feedback means a lot to us, and we look forward to welcoming you back on your next trip through Preston. Kind Regards, Lisa Andrew General Manager
Guest User
Double Room with Sofa Bed - Non-Smoking
Stayed in May 2024
Family
5 review
Posted on May 20, 2024
Free parking, but no restaurant nearby, may need to drive somewhere for dinner. Breakfast is great!
Response from Property: Thank you for taking the time to share your feedback with us. We are pleased to hear that you appreciated the free parking and enjoyed our breakfast offerings. For your next visit, you may wish to try our on site dining options or alternative our front desk staff will be happy to provide recommendations for local restaurants and assist with directions. Your kind words about our breakfast are much appreciated, and we are glad it added positively to your stay. We look forward to welcoming you back and making your next visit even more enjoyable.Kind Regards, Lisa AndrewGeneral Manager
Guest User
Double Room - Disability Access - with roll in Shower
Stayed in Mar 2024
Couples
2 review
Very Good
Posted on Mar 23, 2024
The room was a bit tired. The wallpaper was coming off the wall in places, the bedside lampshades were broken and one of the light fittings was falling off the wall. The staff were very friendly and helpful and the shower/WC was very clean.
Response from Property: Thank you for sharing your feedback about your recent stay with us. We genuinely appreciate your comments as they help us improve our services and facilities.We are sorry to hear that the condition of your room did not meet your expectations. We take maintenance concerns seriously, and we will address these issues immediately to ensure they do not affect future guests.On a positive note, we are delighted to hear that you found our staff to be friendly and helpful. Providing excellent customer service is a top priority for us, and it's wonderful to know our team made a positive impression. We’re also pleased that you found the shower and WC to be very clean.Your feedback is invaluable, and we hope you will consider staying with us again in the future so we can provide you with a much-improved experience.Kind Regards, Lisa AndrewGeneral Manager
Sayed
Double Room with Sofa Bed - Non-Smoking
Stayed in Aug 2024
Other
1 review
Outstanding
Posted on Aug 6, 2024
Good service and location. Friendly staff and clean rooms.
Alexander Chow
Standard Double or Twin Room
Stayed in Feb 2024
Family
1 review
Very Good
Posted on Feb 26, 2024
The service and staff are in good quality and friendly. However, for amenities, it should be much better if there is a wardrobe with hangers to hang more clothes. Plus, if the included breakfast have hash brown and less salty, that would be good. Appreciated that the refill and the moma porridge is fast and good. Will recommend people to stay with it while travelling nearby Preston
Response from Property: Dear Alexander, Thank you for taking the time to share your experience with us. We are thrilled to hear that you found our service and staff to be of high quality and friendly. Our team strives to provide exceptional service. We appreciate your feedback regarding the amenities and breakfast. We understand the importance of having adequate space to hang clothes and will certainly consider adding wardrobes with hangers to our rooms in future improvements. Thank you for recommending our hotel to others traveling to Preston. We look forward to welcoming you back on your next visit and providing an even better stay.Kind Regards, Lisa AndrewGeneral Manager
小摩托遊歷
Standard Double or Twin Room
Stayed in May 2023
Family
1 review
Very Good
Posted on Jun 23, 2023
Here have great friendly staff ,very nice and helpful ,here environment is fine
ChrisMurphy
Double Room - Non-Smoking
Stayed in Jul 2023
Business travelers
51 review
Posted on Jul 19, 2023
For a stop off on a long journey it's good value.
Mary Moraiti
Double Room - Non-Smoking
Stayed in Sep 2022
Couples
7 review
Posted on Oct 2, 2022
Not the hotel I was expecting. Location was done but the service wasn’t the best.
Guest User
Standard Double or Twin Room
Stayed in Mar 2022
Travel with friends
11 review
Outstanding
Posted on Mar 30, 2022
Very pleasant stay and friendly staff ! Enjoyed my time at the location and the breakfast was great.
Response from Property: Thank you so much for your kind review! We are delighted to hear that you had a very pleasant stay and found our staff friendly. It's wonderful to know that you enjoyed your time at our location and that the breakfast met your expectations.Kind Regards, Lisa Andrew General Manager
Guest User
Standard Room
Stayed in Jan 2022
Family
1 review
Amazing
Posted on Jan 10, 2022
Very clean and perfect location just off the motorway.
Breakfast was a bit of a let down. Bacon and sausages appeared to have been sitting a while and overdone.
Otherwise done.
Would use again
ZZ9900
Double Room - Non-Smoking
Stayed in Jul 2024
Solo travelers
3 review
Posted on Jul 14, 2024
The hotel is located near M6 and has convenient transportation. However, it is close to the main road, the traffic outside the window is loud, the facilities are relatively old, and the breakfast variety is relatively small. The receptionist at the front desk is indifferent.
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Response from Property: Deat ZZ9900, Thank you for taking the time to provide feedback on your recent stay at our hotel. It is great to hear you found our location convenient for your trip. Kind Regards, Lisa Andrew General Manager
Anni6616
Standard Double or Twin Room
Stayed in Aug 2024
Family
10 review
Outstanding
Posted on Oct 2, 2024
Very good, cost-effective, excellent location, rich breakfast, it is a good choice for weekend trips between London and the Lake District.
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Guest User
Double Room with Sofa Bed - Non-Smoking
Stayed in Aug 2024
Travel with friends
23 review
Very Good
Posted on Aug 20, 2024
Overall it was OK, the front desk clerk was very helpful, and the room was clean and tidy.
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Taotaobujueyuer
Standard Room
Stayed in Aug 2021
Business travelers
11 review
Very Good
Posted on Jan 26, 2022
A normal chain hotel, it is clean and hygienic, with no features, the breakfast is good, it is edible, you can stay on a business trip, the parking is convenient and free, and it is very close to the highway
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Caitlin G
Stayed in Jun 2024
Couples
Very Good
Posted on Jun 25, 2024
We spent the night during our Mystery Coach Trip! We had a set menu for our evening dinner. Our breakfast was a buffet we could pick ourselves. The room was just an average comfortable room. Double bed, large walk-in shower, and tv. Couldn't ask for anything else. The food was lovely even though we didn't pick dinner, it was a nice surprise! Breakfast had so many options hot and cold. Really nice quiet night away. I wouldn't stay here with the children, too many dogs and nothing around this area in walking distance.
Response from Property: Dear Caitlin, Thank you for taking the time to share feedback from your stay with us. We are pleased to hear that you had a comfortable and the room met your expectations. We are delighted that you enjoyed the dinner and found it to be a nice surprise. It's also wonderful to hear that you appreciated the variety of options at breakfast. Thank you for choosing to stay with us during your Mystery Coach Trip. We hope to welcome you back in the future. Kind Regards, Lisa Andrew General Manager