Novotel Santiago Providencia

酒店房間整潔，早餐不錯。附近有多家餐館可以晚餐，500米左右有家大型的購物中心，喜歡紅酒的話可以找到不錯的選擇。

Un poco estrechas sus instalaciones pero todo bien. El desayuno riquísimo

Hardware facilities are very good; service is very poor 👎 1. Check-in is around 4 o'clock in the local afternoon. There are two front desks, one with good English and one with poor English. The person who spoke good English was within 1 meter and there were no other customers at the time, so he completely ignored our request for help; 2. Before we checked in, the full payment was transferred to Ctrip. The hotel was unable to successfully deduct the fee, but it was unwilling to contact Ctrip. If you are good at English, you can directly say that we have the right not to let you check in. ! ***! 3. There is no extension at the front desk in the room; there is no wifi prompt etc. The services of the B&B are better than they thought, and the price and service do not match at all. In short, I will not stay at this hotel a second time!

Good value for money. No drinking water is provided. The gym is well-equipped. Breakfast is ok. Fruits are ok. Bread is good. Various cheeses and coffee. Good location. The surrounding environment is safe and quiet.

The location is very convenient for traveling, and the front desk service is warm and welcoming. The supermarket not far away is also very convenient, and it's not bad to go to the city. Novotel belongs to a chain hotel and the service quality is OK

There isn't even a bottle of water in the room There are water stains in the bathroom Everything else is pretty good

A regular three-star hotel with good surroundings and high safety in wealthy areas. Remember to modify your reservation information when you arrive at the store. Ctrip’s reservation information is a bit confusing.