Blue Sea Costa Jardin & Spa

I am extremely upset with this hotel. We booked this hotel based off the amenities available. However, the amenities are rarely open. The pool is only open from 10:00-17:00 which leaves no time to go enjoy excursions and still enjoy the amenities. The mini golf is €10 and is only open for 4.5 hours a day (10:30-13:00 and 15:00-17:00). We were hoping to go enjoy the beaches/hiking/etc during the day and come back and relax around the hotel and enjoy swimming and playing mini golf. But we are not going to be able to enjoy that at all. I would not recommend. I would recommend booking somewhere else where the amenities are more available. I'd also like to add that when we arrived they said their parking lot was full. So we had to park a bit aways and walk to the hotel. This was extremely inconvenient for us as the parking nearby is extremely limited. Also, the food was not good at all. The only good option was the gravy covered turkey. The bread was hard and stale, the fries had been sitting a while, the pizza was way too salty and cold, matter of fact almost all of the hot options were cold so I'm not sure they are on heating trays. We expected more quality and options since we paid €25 per person (€75 total) for just the one dinner. The breakfast was not great either unfortunately. The shower was also covered in limescale with black mold spots along the bottom lining where the door slides. There's also a ton of scuffs and marks all of the walls in the room. I've included some pictures of both below. Additionally, the bedding was dirty we found out after lifting up the pillows. We asked the front desk to have the bedding replaced. Which they did come to replace that night but told us we couldn't have it replaced anymore after that because they didn't have anymore sheets that would fit the bed. The new sheets also had something red crusted on it and when we took the sheets off ourselves we found a ton of stains on the mattress protector. The front desk do not care about any issues and will argue with you and say that they don't need to have the amenities open in the evening just like how the restaurant doesn't need to be open 24/7. When I tried rebutting with people eat at certain times but people do amenities at random times he said it doesn't matter. Ultimately, we were never able to use the amenities even when we made it back to the hotel by 6pm because everything is closed by that time.

When arrived checked in and asked at reception if there was any food available he said no quite rudely and told us to order from just eat the gentleman was on the phone while checking us in so not really telling us anything gave us our room card we didn’t have a clue where we was going what floor or anything figured it out ourselves. After finding room which was nice but dated but clean and ideal for us we realised no tea/coffee facilities which every all inclusive hotel we have stayed in have had that. Back downstairs ordered food and got a few drinks. Food options were terrible breakfast lunch and evening meal we ate out most days I have a bird phobia and to find chickens wandering round the poolside and into the entertainment was a big disappointment for me as I couldn’t relax so spent most of our holiday in the town maybe should be somewhere in statements I wouldn’t say this is a 4 star hotel at all No menu for what all inclusive drinks were available No idea where the entertainers were as we never saw any at all Food option really needs to be looked at if u had children I think they would struggle to eat as not a good variety Staff need to be a bit more approachable Just given room key and have to find out what floor you are on We enjoyed our stay and made the most of bad situations Wouldn’t stay here again as when we was int one we found so nicer hotels

Don't really leave reviews but this worthy of one. Bit of a mishap on arrival with the room ( gave us one somebody was already in ) this was very quickly sorted Hotel is lovely extremely clean. Cleaners come in everyday and it smells amazing when they leave. We came bed and breakfast for 4 day stay . Breakfast is lovely. Pool area is lovely and relaxed plenty of sunbeds to go around.. staff are nice and helpful..thanks for a great stay .