With a stay at HC Hotel Magec, you'll be centrally located in Puerto de la Cruz, within a 10-minute walk of Plaza del Charco and Tenerife Beaches. This 4-star hotel is 0.6 mi (1 km) from Garden Beach and 0.7 mi (1.1 km) from San Felipe Castle.
Take advantage of recreational opportunities offered, including an outdoor pool, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless Internet access, babysitting (surcharge), and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the hotel's restaurant for lunch or dinner, or grab snacks at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge, the beach bar, or the poolside bar. Buffet breakfasts are available daily from 7:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
Make yourself at home in one of the 186 individually decorated guestrooms. Rooms have private balconies. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries.
GGuest User2024.02.20
The hotel is well located and the staff is very nice, good service at the bar-restaurant.
Good cleanliness, the rooms are cleaned daily, the view of the sea and Puerto is quite nice.
But some negative points, 1 elevator that worked out of the 3, I was on the 6th floor.
The doors slam in the morning from 7:30 a.m. to 8 a.m. and there is no way to sleep, you have to forget about lying in, the swimming pool is small but has the merit of existing.
A stay at Apartamentos Casablanca places you in the heart of Puerto de la Cruz, within a 15-minute walk of Lago Martianez Swimming Pools and Plaza del Charco. This golf aparthotel is 15.2 mi (24.4 km) from Teide National Park and 0.1 mi (0.1 km) from Martianez Shopping Centre.
Relax at the full-service spa, where you can enjoy massages. You can take advantage of recreational amenities such as an outdoor pool, a sauna, and a fitness center. Additional amenities at this aparthotel include complimentary wireless internet access, babysitting (surcharge), and an arcade/game room.
Grab a bite from the snack bar/deli serving guests of Apartamentos Casablanca. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. Continental breakfasts are available daily from 8:30 AM to 10:30 AM for a fee.
Featured amenities include wired internet access (surcharge), a computer station, and a 24-hour front desk. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 287 guestrooms, featuring kitchens with refrigerators and ovens. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and microwaves.
GGuest User2022.09.16
Apartment is very comfortable room, with balcony and table, indoor table, all kitchen comfort. Family is done almost every day. Very clean, very friendly staff, including at the reception.
We were next to the restaurant on the floor, so a little noise in the evening, but next to enjoy the animations. The residence is well placed to walk in the city, car parked outside at a maximum of 5 minutes in adjacent streets.
the staff explains how to go there ...
Very happy with our stay.
When you a stay at Catalonia Las Vegas - Adults Only in Puerto de la Cruz, you'll be near the beach, just steps from San Telmo Promenade and Playa de San Telmo. This hotel is 16.1 mi (25.8 km) from Teide National Park and 0.2 mi (0.3 km) from Martianez Shopping Centre.
Don't miss out on the many recreational opportunities, including an outdoor pool, a sauna, and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a hair salon, and shopping on site.
You can enjoy a meal at Las Vegas serving the guests of Catalonia Las Vegas - Adults Only, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Make yourself at home in one of the 261 air-conditioned rooms featuring minibars. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and ceiling fans.
2024.10.28
Beautiful hotel right on the main therefore, right on the beach,food was tasty, lots of varieties, friendly staff, spotless bedrooms, cleaned every day,the settings on the lawns was so carribean looking , evening entertainment was different every night,, hotel was classed as adults only in bold black writing which appealed to us both, but lots of kids , wouldn't stop us from returning, plenty of sunbeds to be fund any time off the day, oh the weather was very welcoming 29° .
Very Good
61 reviews
4.0/5
Price from
PKR 24,115
per night
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The Parque Vacacional Eden provides a great place for travelers to relax after a busy day. Visitors to Puerto de la Cruz will find that the Parque Vacacional Eden is a fantastic accommodation choice. From the hotel, Tenerife North Airport is approximately 29km away. Tenerife North Airport is the closest option for those who prefer to fly, approximately 29km away. The nearby area boasts an abundance of attractions including Taoro Park, Parque Infantil Inclusivo El Laurel and Plaza de los Reyes Catolicos. When guests have some time on their hands they can make use of the onsite facilities. This Puerto de la Cruz hotel provides parking on site.
2024.10.24
Positives - Very friendly and welcoming staff. Excellent food, we were half board and enjoyed the selection available. Large, clean room, fabulous waterfall shower. Comfy bed (we asked for extra pillows) Nice views Padel was fun Negatives - It's an older building so no air con but as the weather wasn't great that didn't matter. It's a fair distance from anywhere, so can't just pop out. 15 minute downhill walk or free shuttle bus, we did both. We also got a taxi back (€5) after a meal in town. The big downfall for me was the entertainment. The singers were excellent but their song choice was Very old 😴🥱 Elvis was in the building 3 nights and he's been dead since 1977! It was also very bright in the bar so maybe you need to look at some different lighting or not have all of them on. The lighting in the reception bar reminded me of a hospital waiting room. Issac was very good but needs to mix up the quiz, the bingo was excellent as it was free and you could win a drink, although it was a bit if a rush to get dinner and then to the bar for the start. We had a nice break and the hotel is lovely but we probably won't be back as we like trying different areas and would like something a little more active.
The Apartamentos Teneguia provides a great place for travelers to relax after a busy day. The Apartamentos Teneguia is an ideal choice for travelers who want to take in the sights and sounds of Puerto de la Cruz. In terms of transportation, Tenerife North Airport is approximately 27km away. Tenerife North Airport is the closest option for those who prefer to fly, approximately 27km away. With multiple attractions nearby including Orca Ocean, Parque de la Sortija and Plató de petanca, guests will find plenty to keep themselves occupied. When guests have some time on their hands they can make use of the onsite facilities.
ООксана2024.05.14
Отличное расположение. Рядом автовокзал,очень удобно добираться до аэропорта.Рядом пляжи и магазины.Уборка номера каждый день.
На кухне есть все необходимое.Шикарный вид с балкона на океан.Буду рекомендовать друзьям.
The Coral Teide Mar provides a great place for travelers to relax after a busy day. The Coral Teide Mar is an ideal choice for travelers who want to take in the sights and sounds of Puerto de la Cruz. Tenerife North Airport is the closest major transportation option, approximately 26km away. Tenerife North Airport is approximately 26km away by road. The nearby area boasts an abundance of attractions including Parque de la Sortija, San Telmo Shrine and Playa Martianez. After a long day of sightseeing, guests can retire to the comfort of the hotel.
GGuest User2022.05.27
Very good accommodation.
Located in the upper part of the city, easy to park and about 15 minutes walk from the coastal area.
Very clean.
very friendly
Excellent and varied breakfast buffet.
I will repeat.
When you stay at Atlantic Mirage Suites & SPA - Adults Only in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This beach hotel is 15.2 mi (24.5 km) from Teide National Park and 0.2 mi (0.3 km) from La Paz Lookout.
Relax at the full-service spa, where you can enjoy massages. If you're looking for recreational opportunities, you'll find an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access and lifeguards on site.
You can enjoy a meal at Restaurant Mirage serving the guests of Atlantic Mirage Suites & SPA - Adults Only, or stop in at the snack bar/deli. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include a 24-hour front desk and an elevator.
Make yourself at home in one of the 178 air-conditioned rooms featuring microwaves and minibars. 40-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as desks and electric kettles.
2024.08.06
Honestly one of the best hotels I've stayed in. Beds - comfortable Rooms - tidy View - amazing Location - perfect for me (bit of a walk from the main town with quite a few steps but doable) Pools - clean and well maintained Food - there's something for everyone You need to hire your towels for the sun loungers etc but its only €10 each and at the end of your stay you get it back when you return them. The bars and restaurants only take card no cash. Definitely worth it!!
When you stay at Complejo Blue Sea Puerto Resort compuesto por Hotel Canarife y Bonanza Palace in Puerto de la Cruz, you'll be near the beach, within a 10-minute walk of La Paz Lookout and Botanical Gardens. This upscale hotel is 1.2 mi (2 km) from Lago Martianez Swimming Pools and 1.5 mi (2.5 km) from Plaza del Charco.
Relax at the full-service spa, where you can enjoy massages. You're sure to appreciate the recreational amenities, which include 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and self parking (subject to charges) is available onsite.
Make yourself at home in one of the 390 air-conditioned rooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with bathtubs feature complimentary toiletries and bidets.
2024.11.18
Returned on 16/11/24. I'd read about the bedbugs, so was a bit worried. The first thing I did was check the mattress and bedding. It was all clean and the mattress appeared very new. There was an ant powder like substance all around the edges of the room, and in nooks and crannies; I presume this is the insecticide others have mentioned. However, there was no signs of them in my room (#135), and the cleaners were in every day. The food was pretty good(we specially the potatoes). Some things were a bit cold, as previously mentioned. Entertainment wise, there was a good Spanish singer, but the in-house 'games' were like something from Phoenix Nights, or the 'Monkey Tennis' episode of Alan Partridge. One was 'guess how many pages in a book' and the other was rotating ten cups from front to back, with the staff going from table to table, rather than doing it on stage with a more competitive/team based element. This in itself, I found very entertaining, but in an ironic way. You can use the facilities at all three sites, and there always seemed to be plenty of sun loungers, with no crack of dawn saving them with towels. You need to pay a 1 euro deposit on your plastic beaker for drinks, which is a nice way of getting people to clean up after themselves and probably decent tips for the staff, if you don't. For some reason though, on one day, both outdoor bars were closed, with no explanation. Overall, it was good value for money, and I'd go again.
The Hotel Blue Sea Interpalace is an ideal spot for travelers wanting to discover the city. Visitors to Puerto de la Cruz will find that the Hotel Blue Sea Interpalace is a fantastic accommodation choice. Tenerife North Airport is the closest major transportation option, approximately 26km away. Tenerife North Airport is approximately 26km away by road. This hotel is located near many of Puerto de la Cruz's attractions including Botanical Garden, Jardin de Orquideas de Sitio Litre and Playa de San Telmo. At the end of a busy day, travelers can unwind and relax in the hotel or go out and enjoy the city.
When you stay at Hotel Best Semiramis in Puerto de la Cruz, you'll be on the waterfront, within a 5-minute drive of Lago Martianez Swimming Pools and Plaza del Charco. This luxury hotel is 15.1 mi (24.3 km) from Teide National Park and 0.3 mi (0.4 km) from La Paz Lookout.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an outdoor pool, an indoor pool, and a sauna. This hotel also features complimentary wireless internet access, gift shops/newsstands, and a hair salon.
All-inclusive rates are available at this hotel. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Satisfy your appetite for lunch or dinner at the hotel's restaurant, or stay in and take advantage of the room service. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include a business center, express check-in, and a 24-hour front desk. Event facilities at this hotel consist of conference space and a meeting room. Limited parking is available onsite.
Make yourself at home in one of the 287 guestrooms featuring minibars. Rooms have private balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
GGuest User2024.03.24
Booked a full board and food was up to expectations. However do note that drinks (alcohol, soft drinks and even water) are charged separately even under full board. The bed in the room was adequate and had a great unobstructed view of the coast.
Very Good
94 reviews
4.0/5
Price from
PKR 23,427
per night
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No.1
3.6/5
13 review
Hotel Tejuma
Puerto de la Cruz | 0.26KM from Risco Bello Aquatic Gardens
"Good Location"
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No.2
4.1/5
31 review
Hotel Don Cándido
Puerto de la Cruz | 0.38KM from Risco Bello Aquatic Gardens
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No.3
4.4/5
44 review
Hotel AF Valle Orotava
Puerto de la Cruz | 0.4KM from Risco Bello Aquatic Gardens
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No.4
3.6/5
43 review
4Dreams Hotel Chimisay
Puerto de la Cruz | 0.41KM from Risco Bello Aquatic Gardens
"Good Location"
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No.5
3.8/5
43 review
Hotel Marte
Puerto de la Cruz | 0.44KM from Risco Bello Aquatic Gardens
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No.6
3.9/5
75 review
Hotel Monopol
Puerto de la Cruz | 0.5KM from Risco Bello Aquatic Gardens
"Good Location"
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No.7
3.5/5
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Hotel Tropical
Puerto de la Cruz | 0.45KM from Risco Bello Aquatic Gardens
"Good Location"
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Latest Reviews for Puerto de la Cruz hotels
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Explore honest ratings and real traveler reviews to help you find the perfect stay.
4.5/5
Excellent
GGuest UserVery successful stay at the hotel. Rooms very comfortable Service at the highest level Breakfast the best we have eaten so far in hotels, everything fresh, very good quality and beautifully served. Lunch in the hotel restaurant also good. Spa beautiful, massage good - although it lasted shorter than the purchased package, hairdresser also good. Subtracts a star for the bill at the end. I wasn't going to check, but I was thrown by an extra massage service in the spa that I didn't have. I do not know if it was done on purpose to pay more, but in a hotel like this it should not happen, especially since the signed bills did not include such a massage. Additional time unnecessarily spent at the reception. Distaste remains.
What an absolute hidden gem this hotel is. By no means will it be what everyone is looking for in a hotel, but for us, it couldn't have been any more perfect. As residents in the south of the island, it's nice to have a little 2 or 3 night break in Puerto de La Cruz every so often, to get away from familiarity. For the sake of an hour and a half drive, you feel like you are in a completely different place altogether. The streets around the old town could easily be mistaken for Seville or Valencia. It's on one of these cute, charming and narrow streets that you will find the Playa Azul. Nestled amongst listed buildings this newly refurbished hotel stands out with its ultra modern facade. For us the location was exactly what we were looking for - central, charming part of town, surrounded by restaurants and a few cocktail bars. Simple. The price and star rating of this hotel can be unnerving. We aren't 2 ⭐ people at all, but we trusted our gut and were right to do so. On arrival in 38°C heat (you'll need Google maps to find it the first time) we were instantly stunned by three things. Firstly, how super modern the interior was (the photos don't lie). Secondly, how cute and small it was. And, thirdly, it was bloomin' freezing! Which was an absolute godsend. They do not mess about with the Aircon. It just screamed 'boutique hotel'. The lad on reception was lovely, too, and helpful. Check in took minutes. The rooms are very snazzy (and, again, freezing). No keys or key cards needed, as all the doors have a keypad on, and to enter your room you have to enter a 4 digit code (hi-tech or what!?) Everything seemed almost brand new. Big modern flat screen on the wall, with netflix etc, which is nice in the evening when getting ready to go out. Theres no decent views here, but that wasn't important to us at all. Big, comfy double bed. Walk-in shower with endless hot water. Storage space was lacking a bit, but enough to manage. The mini fridge is useful as it's a self catering hotel, so we put a few bottles of water in there straight away and a few beers. There's a hair dryer. There's a kettle, not that you really need it as in reception there is a 24hr help yourself area with water, a coffee machine and every tea known to man, all free of charge. As we intended, we spent little time in the hotel. Daytime was spent at the Lago Martianez soaking up this incredible weather (€5.50 pp), eating seafood and sinking a few beers, before returning in the evening to use the jacuzzi for a bit, on the roof (what a lovely touch). I don't think this roof terrace gets too much use, but we made sure to spend half an hour up there both evenings, before returning to the room, to the blessed Aircon, haha. If that doesn't sound like the perfect day I don't know what does. In the evening, we headed out to have a wander and find one of the hundreds of stunning little restaurants within a five minute walk. Both the ones we tried we gave 5 stars to on here also (Templo de
GGuest UserJust been back again for the third year, and we’ll definitely be back next year. We love this hotel. Amazing value for money, great pool area and pool bar, we love the hot tubs. We’re always sad to say goodbye to the friendly lizards. The rooms are great, air conditioned, good soundproofing and black out blinds. All of the staff are great. We never want to go home on our last day.
GGuest UserEverything corresponds to the description and photographs, clean, cozy, friendly staff, nearby there is a store, a kiosk with excursions, a bus station, a beach (waves, always a red flag), you can walk to the city beach with swimming pools, the nature is very beautiful, everything is super.
I believed the reviews of this hotel which was a mistake. This could be a great hotel with a fair bit of work. Making it into an aparthotel would be worthwhile. It does need updating to match 4 star expectations Good points: Views from the hotel are great. Steep walk into the town but nice to do. Courtesy bus is useful. Public transport is quick and cheap Breakfast buffet was good with a decent selection Supermarket is easy to walk to The hotel is clean and problems are rectified quickly. Bad points No soundproofing for rooms, can hear conversations from corridors, rooms above, below and to the side. Loud music was played from rooms. This was not good Terrible mattress on the bed - never come up against such a lumpy, uncomfortable mattress. Dreadful weeks sleep No drink making facilities in the room despite the kitchenette ( which is only equipped if paid for) Unusual to not have toiletry items such as shower caps, tissues, emergency toothbrushes etc in a four star hotel Room in general looked tired - very faded furniture cushions. Woodwork was shabby. Balcony railings were quite badly rusted Adult pool was unheated and icy. It was unusable because it was so cold Gym area exists but there is very little to it - quite disappointed Courtesy bus does not run on Saturday afternoons or Sundays. When it does run the timings can be as much as 20 minutes open - which was a heart stopping moment because it almost made us late for checkout and the airport transfer Given the hotels location at the top of a hill at the top of another steep hill it was surprising there was no shop to buy some essentials - large bottles of drinking water for example. Found one vending machine that did not sell much WiFi was slow - not to the speeds it was suggested to be
Actually staying in the hotel at the moment and the pools are both excellent, the staff are very kind and seem to really care if we are having a good holiday. The highlight is the food, it is excellent with plenty of choices. Today was a Seafood fiesta. There are lots of salads, multiple pasta dishes and a themed range each night, yesterday was Mexican. FYI We have done all inclusive across Spain and the Carribean and the approach in this hotel is no different. FYI the location is a bit steep for anyone with mobility issues.
The hotel was lovely itself. When we arrived, champage was waiting for us as well as having a buggy take us to our hotel room. (Very helpful after a long flight and arriving at night) -Also tells you how big this hotel is! The rooms were big and in good condition. ( A wee bit dusty for my liking) Beds were OK- not too hard but defo on the hard side. Hotel grounds were lovely, room with a view of the sea. Location of the hotel is more on the quiet front, so i would suggest this hotel is for people who love to stay within the grounds of the hotel and not go exploring. (Unless you hire a car!) WIFI is also good, and there was TV in our room so no issues there. Food- People with allergies would struggle due to the nature of buffet food. There was lots of dairy free options which i was surprised at, gluten free items not to good... It gets incredibly busy breakfast and dinner times, so we timed our meals for when it was more quiet... Hotel staff were lovely from the interactions we had with them. We were out most of the time exploring so didnt use the hotel facilities as much as we would have liked. Would recommend if you want to stay in the hotel grounds and have buffet food. My pros: Large rooms Large hotel grounds Very welcoming and relaxed. Had no issues with smoking (thank god!) Lovely peaceful location. My cons: (Small i know) Not much signs of where things are. Doesnt explain fully the types of resturants and how to book them. Cleaners didnt feel to us they cleaned the floors when they cleaned our rooms. Breakfast and dinner was chaotic for us if we went in the typical times. (7pm start to dinners- tiny bit late? Especially people with kids?) Half board includes no drinks at all in the evening- so this is an extra. Overall a good stay, i would not attend again purely for the food side of things, due to intolerances and how busy it got. Thanks!
we were looking to book a two week stay at catelonia las vegas,we left it to late and booked ”be live orotava” instead, what a surprise, we were greeted at reception by a fun gentleman, we were staying in room 714. 29/10 through 12/11/2024 the room was spacious and kept clean on a daily basis,towels and bedding the same,there was a good selection of food, breakfast and evening meal, all the servers worked very hard, I would like to give our thanks to Jacil and Joana, also the young lady who was at the restaurant where you give your room number,all in all we had a good two weeks,and hope to return soon.It is only the 13th and missing it already.
Will start of by saying that the staff were lovely and helpful, cleaners were very friendly and did a good job of resetting the room every day. However, this is not a 4* hotel. It is incredibly dated and not as advertised on the photos on their website/loveholidays. We checked in late on our first night and the Aircon wasn't working, not a huge deal because it was cool enough with the window open, until it got to 7am and a bloke decided to rev his motorbike for 2 hours straight outside our room. This is obviously not the hotels fault and we didn't want to be a pain so didn't say anything, until it happened again the next morning and we spoke to some other people staying in the hotel who said it happens everyday (they'd stayed before). Unhappy neighbour maybe? We ended up going to reception and they quickly changed our room, which we appreciated, we ended up off the street side and on the sea side which was much quiter and the Aircon worked. Room was still very dated though. Both rooms had no fridge and 1 plug socket on the other side of the room from the bed. The TVs in both rooms were static and had black lines running through. The transfer time is 2.5 hours from South so bare that in mind. Area itself is lovely with some great resteraunts and bars, and a little shop just in front of the hotel. Pool was too cold to use (not the hotels fault) but plenty of sunbeds available and a nice outdoor seating area, breakfast was average. Definitely not a bad holiday for the price we paid but also definitely falsely advertised.
My boyfriend and I were on our first holiday together. We would be staying at Pez Azul for 11 days. We arrived on the 29th of July. Entering the hotel was nice. The staff were very friendly and welcoming. We quickly got to go to our room. When we got our first room, we were welcomed by a weird smell. We searched the room for an ashtray or something that could cause this smell. Eventually we opened the window, in hopes the smell would get better. We went to the city centre, which was like a 5 minute walk from the hotel. This was lovely. I noticed that when we got back from the city centre, my nose was stuffed, I had a persistent cough and experienced difficulty breathing. My boyfriend had the same symptoms the day after. Walking up the stairs became an inconvenience, where he ran out of breath easily. This is raised questions, as he is an athlete. However, the second night, my boyfriend took a shower. He noticed black mold on the ventilation shafts and on the ceiling in the bathroom. This immediately explained the smell in the room. We checked the rest of the room, where we also found spots of black mold. The black mold was everywhere in the bathroom and even above our bed. Of course we wanted to leave this room as soon as possible. We went to the reception and explained the situation. Staff helped us out immediately. That night we slept in an other room. Entering that room, the smell was better. We checked this room on black mold too. Turned out that in this room, the ventilation shafts contained black mold as well. It was a lot less compared to our old room, but since the black mold was in the ventilation shafts, this probably meant it was through out the whole hotel. The next morning we went to the reception again. We yet got another room. In this room, the assumption was confirmed again. We checked the room. The smell was very good, except the black mold was still in the ventilation shafts. We did see that the cleaners probably tried to clean the shafts, but it was still in there. The shafts are directly above the shower, so when you take a shower, it’s a matter of time when the mold grows back. Note that all three rooms were on different floors. Also note that the pictures we took, are over 3 rooms. Bottom line: the service was great. The staff really tried to help us and offer us a solution. However the problem is through out the whole hotel. This caused us to eventually switch to an Airbnb in the neighborhood. We did get a refund of the nights we didn’t use the hotel. We really hope the hotel owner is going to contact an experienced mold cleaning service as the situation now provokes serious health risks, especially to people with sensitive airways or conditions like asthma. It’s a pity that a hotel with such great staff and great location is practically impossible to enjoy purely because of this problem. Please fix this!
Which popular hotels near Risco Bello Aquatic Gardens have pools?
Many people take their kids and family on a road trip to Puerto de la Cruz and Risco Bello Aquatic Gardens during the summer or long holidays. Hotel Botanico y Oriental Spa Garden, H10 Tenerife Playa and Hotel Puerto Palace are popular hotels with pools where you can relax and enjoy the summer vibe.
What are some luxury hotels near Risco Bello Aquatic Gardens?
What's the average price of hotels near Risco Bello Aquatic Gardens this weekend?
According to Trip.com data, the average price for a 1-night stay at hotels near Puerto de la Cruz and Risco Bello Aquatic Gardens this weekend is PKR 44,676. Please note that prices fluctuate frequently, and the above price is for reference only.
Which hotels near Risco Bello Aquatic Gardens have gyms?
What's the average price per night of hotels near Risco Bello Aquatic Gardens?
According to Trip.com data, the average price for a 1-night stay at hotels near Puerto de la Cruz and Risco Bello Aquatic Gardens is PKR 20,561. Please note that prices fluctuate frequently, and the above price is for reference only.
Which hotels near Risco Bello Aquatic Gardens have free Wi-Fi?
What hotels near Risco Bello Aquatic Gardens offer breakfast?
A perfect breakfast gives you energy for the day. If you want to stay at a hotel near Puerto de la Cruz Risco Bello Aquatic Gardens with a high-quality breakfast, you can consider staying Hotel Botanico y Oriental Spa Garden,H10 Tenerife Playa and Hotel Puerto Palace .These hotels are very popular, so book early.