Jonathan
February 25, 2025
Construction issues
Unfortunately, the experience was significantly impacted by ongoing construction noise, which made it difficult to relax and truly enjoy my time there. The noise was persistent and disruptive, affecting the entire stay.
That said, I do want to acknowledge that the staff and service were excellent—they were the one saving grace of the experience. Their professionalism and attentiveness stood out, and I truly appreciate their efforts.
However, given the level of disruption, I feel that some form of acknowledgment or resolution would be appropriate. I hope you’ll take this feedback seriously for future guests, as I had higher expectations based on the reputation of the hotel.