Guest User
June 10, 2024
We arrived at the hotel and there was a fence at the entrance which was not explained, it was late and we went to the room which was not exactly the one we rented. Due to tiredness, we did not complain or inform ourselves. The next day we arrived at breakfast and there was nothing, the staff looked at us strangely and without much explanation. We had 5 nights with breakfast included and so we went to the hotel reception to inform us, at that moment there was already a man at the hotel entrance fence who told us there is a problem here between the hotel owner and I, who am the owner of this hotel. Earth. Arriving at the reception and the proposal was for us to return part of the money we paid with the excuse that they didn't have the full amount at the hotel, which in the end we ended up accepting based on a lot of discussion, what we wanted was to pay for the night we spent at the hotel and the return of the rest as he was unable to comply with the agreement. In short, we left the hotel and stayed for a week in another one close to Nativo, and every day we passed the door and fence it got worse, on the last day there were already pieces of wood leaning against the fence, asking for a view from the hotel to the street and vice versa. verse. The owner of the land was there every day during the day.
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