Batatu Resort - Adults Only Reviews

excellent experience. The resort was exceptionally clean, and the service was superb. The staff were not only professional but also incredibly friendly and attentive, making our stay even more enjoyable. I highly recommend Batatu Resort for anyone looking for a wonderful place to stay in Lombok.

Love this place. Clean, nice pool and bed.

the staff was very friendly and helpful, the food is nice and overall it's a nice setting 😊

The hotel is nice and calm. Best layout villa with private swimming pool u can find here. The price also reasonable. 1/5 - The access to the hotel is really bad. 5/5 - The villa with the pool. The villa don’t have any shared facilities like cafe, gym etc. Just whatever inside your villa is yours. I’m sure will come back to here.

Goodddddddddddd

Just nice

Complete facilities, very satisfied

Situated just outside Kuta within easy reach of all surrounding beaches. The villas are scrupulously clean and chic and the private pool is so refreshing. The larger shared pool is huge and very quiet! The staff though really make this resort 4 star...they are so courteous, helpful and friendly, we can't praise them enough. The food too is really good standard at a very reasonable price. Would highly recommend this villa stay and we will definitely return.

We booked the one bedroom deluxe villa and stayed for 2 night, the check in was very easy, the staff are really friendly. The staff and us communicated through WhatsApp and they respond very fast to our questions or requests about the room. Over all the place was really comfortable, the pool was clean, the bathroom was nice and the kitchen has enough utensils for us. The price was affordable for this kind of villa, we definitely stayed here again sometime. Thank you

This place was amazing. Staff are the best I’ve ever experienced. Seriously. Great villa - super clean and everything you need. Great food/room service brought to you promptly by the amazing staff. Cannot speak highly enough of Batatu and Lombok generally as a destination

A brilliant design that could effectively be located anywhere, and in this case is a few hundred metres down a dirt road in a village across from the new Moto GP race track about a seven-minute drive from the town centre. The resort consists of entirely self-contained villas -- private little enclaves with their own sunken seating area, dining area and swimming pool. The interior itself is nicely decorated with good materials and workmanship, lots of room for luggage, and a lovely open bathroom with bathtub and rain shower. The staff were first rate, and the resort provides a shuttle service to and from town for the equivalent of $2 each way. That meant it was no inconvenience not to be located right in town, and was well worth it in order to stay at this great place. I'm already thinking about booking here again later in the year.

It is very cozy and such a relaxing villa to stay in. The place is gorgeous. The staff are very friendly, efficient, and more than happy to help you with anything. Situated across from the Mandalika motorcycle circuit. It is accessible and easy to find via Google Maps, although the lane leading towards the resort is still in process of being built, it could get very muddy during the rainy season. About half an hour's journey from the airport. 10/10 would recommend and definitely warrants a next visit.

This bad review, is because of how the front desk clerks changes the way they want to regard on the offer, i know that price of a hotel can change and depends on the pick time and all, but this time is really out of the ordinary, why i say this, its because they raise their price just because i called the second time in just few hours gap, crazy part is because i want to make a booking, and not just for a night or 2 but for 3 night, they knew that so he raised the price and when i asked them i would like to talk to the manager because i find it fishy, but he responded by saying he will delivery my concern,he also insist on me closing the phone and that he will call back, but when i said ill wait i dont mind waiting, but he didnt want me to like he didnt want me to listen to his conversations with manager, and also he said that he need this line to call the manager but i can hear him already talking to one other guy i dont know if its the manager or not but the guys sound like a manager, and when i insist on hold ing and waiting by the phone then he come back and tell me that he had talk to the manager but what he had said to the manager is different then what is happening, he basically said that " i had fine a cheaper price then what the front desk clerks are offering me" which i have not said that and i didnt want to even said anything regard to that what i wan to say and ask, is that why they change the price and make it more expensive just in few hours after my first call? The thing is the guy who ans my first call is the same guy who ans my scnd call. The reason that force me to make this review is that this guy really refuse me to talk to the manager, and that hit me is that he said and i quote " bapak dengerin saya ya"( his telling me to listen to him) why should i listen to him, he want me to listen to what he have to tell me,

We have stayed just one night in this hidden paradise. The hotel is placed just 5 minutes from the center so is quiet and calm. Villas have total privacy so we couldn’t ask for more. The space is super nice, with the room right in front of the private pool. The bed and pillows are super comfortable. To say something that wasn’t perfect maybe it could be the breakfast. In a villa like this, breakfast is very important and should be more spectacular and abundant. In conclusion, a perfect nice place for privacy