Guest User
July 20, 2023
Location:
Cleanliness: only provided bath towels. We had to ask for a face towel and didn't bother to ask for a hand towel since we only stayed for 2 nights. The mat towel looked dirty. If it was newly washed, they should not use that anymore for the rooms. It should be used for rags instead.
*Volt - it errored out the first time we set it up. We requested service, luckily someone came to repair it in a few minutes.
*Room Card - it requires leaving the room card inside the card reader to turn on the electric power of the room, it malfunctioned so someone had to come in to repair it.
Service: The toilet was clogged. We requested to service it. No one came while we were in the room. We had to leave to attend a party. When we came back at night, the toilet was still clogged. We called for service, but still, no one came. We had to call again the front desk. Then finally someone came. The front desk didn't voluntarily give us a map where places to eat and shop nearby the hotel. We had to ask instead.
Facilities: The lobby was very disappointing. The lounge/seating area looks like we were in the bank. No couches to relax and lounge. No Gym.
Location: Surrounding the building is clean, clean road. It's a short driving distance to the shopping malls and public markets.