VS Hotel Reviews
VS Hotel
799, Victoria Sports Tower, EDSA Southbound, 799 Epifanio de los Santos Ave, Quezon City, PhilippinesView Hotel Details
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1 night
VS Hotel Guest Reviews
3.7/5
50 review
Verified reviewsLocation3.9
Amenities3.4
Service3.7
Cleanliness3.8
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All Reviews(50)
Positive reviews(32)
Reviews with photos/video(9)
Awesome stay(9)
Friendly owner(8)
Negative reviews(18)
Anonymous User
Premium Queen Room
Stayed in Jun 2024
Couples
1 review
Very Good
Posted on Jun 30, 2024
Excellent for chlidren. Have lots of sports facilitie but the bed wqs a bit sagged.
Response from Property: Your feedback is incredibly valuable as we strive to provide outstanding service to every guest. We look forward to welcoming you back soon and ensuring another memorable experience. If there's anything more we can do to enhance your next visit, please let us know.Thank you again for choosing VS HOTEL and for sharing your positive experience with others.
Shn Lcsn
Standard Junior Room
Stayed in Jan 2024
Couples
5 review
Very Good
Posted on Jan 17, 2024
We stayed here for 3D2N, overall experience it was good however the way they assisted upon checking in is kinda time consuming. Also, whenever we are calling the front desk using the phone inside room they put us on hold before answering.
Response from Property: Thank you for sharing your recent feedback with us. We appreciate your honesty and taking the time to bring these concerns to our attention.We apologize that your experience did not meet your expectations. Please know that we take your comments seriously and are actively addressing the issues raised. Your insights help us improve our service and ensure a better experience for all our guests.We value your patronage and would welcome the opportunity to make things right. If you would like to discuss your experience further or have any additional feedback, please feel free to contact us.Thank you again for your feedback and for giving us the chance to improve.
JC STA MARIA
Standard Junior Room
Stayed in May 2024
Couples
2 review
Great
Posted on May 28, 2024
Perfect for couple who wants a hotel thats spacious indoor swimming pool and gym amenities. I like also the lobby lounge of the hotel because it has an artistic background that attracts the eye of everyone. Good Job VS hotel for easy acces for public transpo and good service :)
Response from Property: Your feedback is incredibly valuable as we strive to provide outstanding service to every guest. We look forward to welcoming you back soon and ensuring another memorable experience. If there's anything more we can do to enhance your next visit, please let us know.Thank you again for choosing [Your Establishment's Name] and for sharing your positive experience with others.
HafidzRAS
Standard Junior Room
Stayed in May 2024
Couples
5 review
Great
Posted on May 26, 2024
Hotel's room quite small. Grand lobby good for Instagram. Entrance to lobby via lift. Can be quite confusing.
Response from Property: Your feedback is incredibly valuable as we strive to provide outstanding service to every guest. We look forward to welcoming you back soon and ensuring another memorable experience. If there's anything more we can do to enhance your next visit, please let us know.Thank you again for choosing [Your Establishment's Name] and for sharing your positive experience with others.
Ligayatotheworld
Standard Queen Room
Stayed in Nov 2023
Family
2 review
Very Good
Posted on Nov 24, 2023
Place is okay. Lobby area has awesome interiors. Service is good. They are fast in action as my room got issues with the heater. Immediate room relocation was done. But refill of essentials in the room quite long. Clean room that comes with bathtub. Location not so near malls. Below the building have 711 and the hotel cafe. Breakfast is not buffet, it is selection of breakfast food in their menu.
Response from Property: Thank you very much for your recent positive review. Your feedback is greatly appreciated by all of us at VS HOTEL. We're delighted that you enjoyed your experience with us.Your comments are invaluable as we strive to provide exceptional service to our guests. We look forward to welcoming you back soon and ensuring another memorable visit.Thank you once again for choosing VS HOTEL.
LANI2022
Standard Junior Room
Stayed in Jun 2024
Friends
12 review
Outstanding
Posted on Jul 7, 2024
We had a good time. Free use of swimming pool which is supercool . You can watch Netflix
Bernardo
Premium Queen Room
Stayed in May 2024
Couples
2 review
Outstanding
Posted on Jun 1, 2024
I highly recommend this business.โ โTheir customer service is second to none.โ
Response from Property: Your feedback is incredibly valuable as we strive to provide outstanding service to every guest. We look forward to welcoming you back soon and ensuring another memorable experience. If there's anything more we can do to enhance your next visit, please let us know.Thank you again for choosing VS HOTEL and for sharing your positive experience with others.
Guest User
Standard Queen Room
Stayed in Mar 2024
Family
7 review
Posted on Mar 3, 2024
Good location but the vs cafe is not good because the water they serve is not good small particles ups and down i ask the crew where is the manager but the crew told us that there is no supervisor or manager at that time.to the vs cafe owner it is true that only ojt and crew who facilitate of the cafe๐๐๐
Response from Property: Thank you for sharing your recent feedback with us. We appreciate your honesty and taking the time to bring these concerns to our attention.We apologize that your experience did not meet your expectations. Please know that we take your comments seriously and are actively addressing the issues raised. Your insights help us improve our service and ensure a better experience for all our guests.We value your patronage and would welcome the opportunity to make things right. If you would like to discuss your experience further or have any additional feedback, please feel free to contact us.Thank you again for your feedback and for giving us the chance to improve.
Anonymous User
Premium Queen Room
Stayed in Aug 2023
Business travelers
23 review
Very Good
Posted on Sep 8, 2023
I had a great time at VS Hotel. The room was comfortable, the staff friendly, and the location was convenient. The only downside was the Wi-Fi, which was a bit slow and the pool is under renovation. But pina pa gamit nmn nila ung resident condo pool, madami nga lng restrictions.
Response from Property: Your feedback is incredibly valuable as we strive to provide outstanding service to every guest. We look forward to welcoming you back soon and ensuring another memorable experience. If there's anything more we can do to enhance your next visit, please let us know.Thank you again for choosing VS HOTEL and for sharing your positive experience with others.
Khan, Sohrab
Standard Junior Room
Stayed in Jul 2023
Family
25 review
Posted on Jul 9, 2023
The hotel location is good but they have small aircon which is not enough to make it cool the room also you can hear lot of noise in the room they are very bad quality building, their breakfast canโt be eaten by foreigners
Response from Property: Thank you for sharing your recent feedback with us. We appreciate your honesty and taking the time to bring these concerns to our attention.We apologize that your experience did not meet your expectations. Please know that we take your comments seriously and are actively addressing the issues raised. Your insights help us improve our service and ensure a better experience for all our guests.We value your patronage and would welcome the opportunity to make things right. If you would like to discuss your experience further or have any additional feedback.Thank you again for your feedback and for giving us the chance to improve.
ANGELYN
Standard Junior Room
Stayed in Apr 2024
Business travelers
132 review
Very Good
Posted on Apr 22, 2024
very nice hotel with friendly staff.
i will book here again soon...
Response from Property: I wanted to take a moment to personally thank you for your recent visit and for the kind words you shared about your experience with us. Your positive feedback means a great deal to all of us here at [Your Establishment's Name], and it truly motivates us to continue delivering exceptional service.We look forward to welcoming you back soon and exceeding your expectations once again. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.
Vince
Standard Junior Room
Stayed in Dec 2023
Solo travelers
1 review
Posted on Dec 3, 2023
I had a problem with my apartment losing electricity, so I needed a place to stay. Thankfully VS Hotel was available for such short notice. The facilities were nice and are extremely unique for a hotel. It's not your typical hotel with all the bells and whistles, but looks like an extravagant museum-lobby with simple rooms.
Response from Property: Thank you very much for your recent positive review. Your feedback is greatly appreciated by all of us at VS HOTEL. We're delighted that you enjoyed your experience with us.Your comments are invaluable as we strive to provide exceptional service to our guests. We look forward to welcoming you back soon and ensuring another memorable visit.Thank you once again for choosing VS HOTEL.
Marife
Standard Queen Room
Stayed in Nov 2023
Family
1 review
Posted on Dec 2, 2023
small cockroach's no tissue at CR .. ok naman yung room malinis.. di lang talaga pa magamit yung mga ibang amenities.. like water spa, bowling, billiards . yung indoor swimming pool area ok nmn madilim nga lang.
Response from Property: Thank you for sharing your recent feedback with us. We appreciate your honesty and taking the time to bring these concerns to our attention.We apologize that your experience did not meet your expectations. Please know that we take your comments seriously and are actively addressing the issues raised. Your insights help us improve our service and ensure a better experience for all our guests.We value your patronage and would welcome the opportunity to make things right. If you would like to discuss your experience further or have any additional feedback, please feel free to contact us.Thank you again for your feedback and for giving us the chance to improve.
kamekou
Standard Junior Room
Stayed in May 2023
Business travelers
5 review
Posted on Jun 30, 2023
The location was great, easy access to the metro area. No wifi both times we were there (they were still โfixing itโ) and there were cockroaches in our rooms. Never coming back. The gym was great though, if youโre into that. The hotel looks great walking into the lobby, but the rooms are awful.
Response from Property: Thank you for sharing your recent feedback with us. We appreciate your honesty and taking the time to bring these concerns to our attention.We apologize that your experience did not meet your expectations. Please know that we take your comments seriously and are actively addressing the issues raised. Your insights help us improve our service and ensure a better experience for all our guests.We value your patronage and would welcome the opportunity to make things right. If you would like to discuss your experience further or have any additional feedback, please dont hesitate to contact us.Thank you again for your feedback and for giving us the chance to improve.
Fannn98
Premium Queen Room
Stayed in Oct 2023
Couples
6 review
Very Good
Posted on Jan 4, 2024
Nice room. Good value for what you pay and get. However service from staff can be worked on a bit as they are a bit slow with their service.
Response from Property: Thank you very much for your recent positive review. Your feedback is greatly appreciated by all of us at VS HOTEL. We're delighted that you enjoyed your experience with us.Your comments are invaluable as we strive to provide exceptional service to our guests. We look forward to welcoming you back soon and ensuring another memorable visit.Thank you once again for choosing VS HOTEL.