Guest User
July 30, 2023
Stayed in budget dog friendly room for one night. Disappointed upon arrival as didn't meet expectations from viewing the website. A poor website at that, little interaction but states newly purpose built, maybe in 2004, now with clear signs of wear and tear and lack of general maintenance and cleaning. (I found a bright pink tablet on the hallway floor which I let staff know about but my dog or a child could've picked it up first). Budget priced room was good to be fair, didn't include breakfast,.we knew that and which we purchased separately and although good was more expensive than usual but served in a timely manner. The room was a good size, comfortable bed, kettle, tea (no biscuits), bath and shower. Described as set in tranquil setting, however it's adjacent to main A4 road through outer Reading with associated noise throughout the night, more noticeable with open window. No aircon but tall floor fan provided. Some internal noise from other rooms. The bar was poorly stocked, had little choice. Staff were friendly and helpful, especially at 4am when asking for an extra pillow! All in all a budget experience, it did the job and wouldn't rule out staying again if necessary but would look elsewhere in same budget. I would've given 2.5 stars if I could have so being generous with 3.