Hotels near Break Through Reno, Reno

The room was clean, the infrastructure was perfect, there was a small gym, the breakfast was the finishing touch, the variety was not too much, but it was very appetizing. There is a free shuttle to the airport, praise.

Our group from the Bay area goes to Reno twice a year for the past 20 years. Late August for golf/fantasy football draft and in March for March Madness. This was our first time staying at The Eldorado thanks to the Executive ****** Host Grant Wellington. I rarely give 5-star reviews. The rooms are perfectly cleaned, with comfortable beds and bedding, strong water pressure, beautiful views, etc. The world-class dining. Yes, I said world-class dining was off the charts. La Strada was one of the best Italian restaurants on this side of the pond. We are all foodies from the bay. The all around experience was perfect. Roxy is also very good. We are looking forward to returning for March Madness!

We booked two rooms for a week through RCI on checking the ranking given by RCI. Property has been rated Gold Crown for more than a decade. However our experience was mixed. Pros Spacious studio rooms with full furnishing. Furnishing is dated but well maintained. Location is big positive as nearby riverside is hub of all activities. Restaurants serving all type of cuisines are within walking distance. Parking is within the building. Activity center is well maintained. Cons.. No service for the entire period of seven days. No staff is seen with masks. Covid seems to be more of an excuse. Front office staff although courteous and helpful has been instructed to deny basic services to timeshare clients. We could see other guests also pleading to lend vacuum cleaner for self cleaning the rooms. We went through the same stress. Only saving grace was offer from front office to change the rooms. Final recommendation... it is okay to book this place for couple of days. Avoid if you are planning long stay.

We stayed here overnight only as we were on a long road trip. The hotel is connected on either side to Circus, Circus and Eldorado so it was almost like one continuous gaming floor. The rooms were a good size and provided a nice view of Reno and the mountains beyond. The whole place was clean. One comment - we arrived at 2.30pm (check-in is from 3pm). The reception had 3 staff sitting around but they wanted $25 each room for early check-in. Of course for the sake of 30 minutes we decided to wait. When 3pm came, there were about 20 people all trying to check-in at the same time - but only 2 reception staff available. Surely a small amount of leeway on timing would be common sense! Otherwise we enjoyed the free parking and the vibe of the hotel. The drinks on the ****** floor however were shockingly expensive (over $20 for a single Captain Morgan’s and Coke before tip).

It took us about an hour just to check in, then another half hour to get to the room…there was a huge line to get in the elevator. It was my first time at the circus circus and I got charged extra for resort fees and taxes, I usually stay at the GSR or Hampton inn and get a suite which would have cost me less and less stress and time.

We stayed in July 2022 and since we had stayed there before and had issues at check out with the front desk saying we owed more money and having already paid in full decided to pay cash and only put the fifty dollar deposit on the credit card. We checkout and are told the deposit has been released back to my credit card and a week later I'm still waiting for it. I checked with the hotel and was told check with ny bank which I did. Still no refund with the hotel insisting it was refunded and me saying no it wasn't. After getting no where with hotel management I wrote off to the owner of Peppermill resorts of which western village ****** hotel is part of and two weeks later I've heard nothing from Mr. Bill Paganetti Sr the owner. Every time we have stayed there there's an issue with payment upon check out with the front desk either saying we owe more and then running my credit card three times to get extra money they're not entitled to or saying we can't check out we owe more money when I've paid in full and have receipts to prove it. Western village ****** hotel front desk has serious issues with their front desk staff and reservation system and because I dared to complain about the deposit we were told we're not welcome back. This is how a three star hotel treats individuals who dare to complain about room charges and deposits. I realize it's just fifty dollars but it's the principle of the fact that a hotel can scam people out of Money and get away with it.As the saying goes buyer beware in this case guest beware because you might find your credit card charged extra or worse be told you owe more money so you can't check out. Even if we were welcome back we still wouldn't stay there because of the money issues that always come up at checkout with staff . The housekeeping staff is far friendlier than the hotel front desk staff and that says alot. We've stayed at four and five star hotels and never had these issues so obviously it's an issue with Western village ****** hotel so again guest beware if you choose to stay there

it was the first time after the pandemic, it was super clean and if I can compare it with the Vegas experience; the staff was very friendly. we tried almost all dine-in restaurants, they used fresh ingredients highly recommend trying them all.

This is one of my favorite places to stay in Reno. I usually stay here about 9 days out of the month. I am most impressed by the price and the quality of their rooms and amenities (breakfast, pool & gym); it's like being at home for me. The staff here is very friendly and accommodating. One person in particular is Jessica. She's always greeting with a smile, helping with getting room service and overall helps with some suggests of where to eat. I almost forgot about Victor too. Whenever, I need something to be fixed, he was there to provide professional service. I will continue to stay here because I feel comfortable, but also seeing people like Jessica and Victor makes it an inviting place to stay! See you all again in May.

Stayed here on a business trip to the United States. Overall it was pretty good. The kettle I brought with me couldn't be used because of the different voltage. Health: OK, acceptable Facilities: relatively complete, okay Environment: The environment is very good Service: Not bad

I stayed a Sat/Sun visit for biz and solo, and it was literally perfect from the start. I sent them a chat via the Marriott app, and ended up communicating with Sheryl, the actual GM (Boss Lady) of the entire property - and she completely hooked me up, when she had no obligation to. I met Amelia and Melinda upon check-in, both very nice yet professional. They both did me a second favor, by letting me check in early; and as I wanted to wash my clothes in their Guest Laundry, that was huge to me. And this was great first impression altogether, first-class customer service (and why I always trust a Marriott property). Speaking of guest laundry, they knew I was needing it, so ended up putting my room just steps away from their Laundry Room (thank you!!), and their laundry facility was clean and secure and washer/dryer knocked it out. Did 2 loads, so convenient and 1000% better than some laundromat. My room was one of nicest I’ve stayed in, in all my travels. Chargers outlets fridge big closet comfy bed awesome fully-stocked clean big bathroom. That night I ended up talking to Allen at their FD, and another great, professional, nice guy. Without a doubt, my fave thing about this hotel, is their staff. Absolutely I will be back, and I highly recommend whenever you’re in the area. BTW there’s all kinds of cool places all around and within 10-minute drives.