To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.7
Amenities3.5
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All reviews(121)
Positive reviews(20)
Reviews with photos/video(6)
Awesome stay(8)
Clean and tidy(5)
Great service(5)
Negative reviews(1)
ELMER
Standard King Room
Stayed in Jan 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jan 3, 2024
Great staff. She was really accommodating. Better place than motel 6 that's for sure. Is not a 5 start place but really decent. I'll stay here again for sure
Donald
Standard King Room
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 18, 2023
Staff is excellent, rooms are clean & comfortable, area is sketchy but within walking distance of everything. Staff makes this hotel & reasonable price often. Stay here frequently because of those two positives.
Guest User
Standard King Room
Stayed in Oct 2023
Couples
1 review
4.7/5
Amazing
Posted on Oct 13, 2023
Nice clean room! Huge parking lot available & smoke shop right across the street open late. Staff were friendly and security 24/7. Also need a room key to come in after a certain time!
Guest User
Standard Double Room with Two Double Beds
Stayed in Sep 2023
Friends
1 review
5.0/5
Outstanding
Posted on Sep 17, 2023
Friendly staff. Nice rooms . Love that you need key card to enter building at night .
Guest User
Standard King Room
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Oct 30, 2023
I've stayed here a couple times, meets all necessary criteria for stay
Guest User
Standard Double Room with Two Double Beds
Stayed in Jul 2023
Other
6 review
1.2/5
Posted on Jul 22, 2023
I’m not willing to pay you for YOUR mistakes!!!!
I was charged of $125 for what I don’t did.
I got room 855 with burn wall paper…. So they made decision to change for this again! How many TIMES you charged for this burn??? How many people???
It’s your problem that this issue not registered in your electronic system!
So how many times you took deposit from room 855 for that wall paper burn???
Guest User
Standard King Room
Stayed in Aug 2023
Couples
2 review
4.7/5
Amazing
Posted on Aug 28, 2023
This place is in a great location was clean and great service I do recommend this
Paolo
Standard King Room
Stayed in Jan 2023
Couples
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
No Resort Fees, free parking structure across the street; downtown location near the Truckee river. Best deal in Reno
Guest User
Standard Double Room with Two Double Beds
Stayed in Jan 2023
Couples
2 review
4.2/5
Very Good
Posted on Jan 14, 2023
The facility was just right for what we needed. It was clean and spacious. The surrounding area was blighted due to the closure of Harahs and other business establishments. There were some undesirables hanging around the hotel but tolerable. Good Vietnamese and Thai restaurant nearby. Inside the hotel, I felt safe. The front desk folks were very courteous but did not have a lot of knowledge as to where to go or where to eat. Overall, I would rate my stay a 7 or 8 out of 10.
Guest User
Standard King Room
Stayed in Feb 2023
Couples
3 review
5.0/5
Outstanding
Posted on Apr 1, 2023
Stayed for 10 days and the room is so comfortable and having friendly staff
Guest User
Standard Double Room with Two Double Beds
Stayed in Nov 2023
Family
1 review
3.0/5
Posted on Dec 1, 2023
Good hotel for the price
Guest User
Standard King Room
Stayed in Feb 2023
Family
2 review
4.0/5
Very Good
Posted on Feb 13, 2023
Parking was crazy but hotel was clean and service was great.
Cherice
Standard King Room
Stayed in Aug 2022
Couples
14 review
4.7/5
Amazing
Posted on Aug 4, 2022
Although the hotel is a bit outdated, everything in the room worked perfectly and it was in a great location! Would definitely stay here again. We also needed to change our date last minute and they were willing to help us out.
Guest User
Standard Double Room with Two Double Beds
Stayed in May 2024
Friends
1 review
3.5/5
Posted on May 23, 2024
The facilities are old and the parking is in the building next to it. The only advantage is that it is cheap and has no tax.
Original TextTranslated by Google
Anonymous User
Standard King Room
Stayed in Jan 2023
Business travelers
80 review
4.7/5
Amazing
Posted on Jan 13, 2023
In total, two weeks of stay here with no major complaints. Friendly prices, good service and strategic location.