Hotels in Atgāzene, Riga

My stay here would be best described as awful - the staff have no no idea what customer service means, the food is terrible, the beds are uncomfortable - I could go on but what is the point? I will give credit for nice bathrooms but that is it! What the stay worse was that there a group of young school kids on a football trip - who were unsupervised by either the coach or the hotel staff - the hotel staff were asked repeatedly to 'do something' they simply ignored the requests by yourself or other guests. I think you get the idea of what I am saying.

We had the Grand Suite for a bachelorette event on 13th of August, 2023, but the service was truly a disappointment. It all started when at arrival the room was not ready and they mixed up the time of arrival with the time I requested an ice bucket to be brought to the room. Further, I requested a plate to put some snack on but the receptionist confused it with antipasti and after not clarifying this in 2minutes said that this could not be cancelled. The personnel of the hotel is truly a disaster. not client oriented at all! when asked to fix this the guy starts coming at us not in any way in friendly matter that this was our request (when we clearly did not request it). After almost an hour of wait the room was cleaned. I requested a compensation for all this misunderstanding and the receptionist personally came to the Suite and offered a 10% discount for the whole dinner at their restaurant. When we finished the dinner and the bill arrived we were surprised of the fact that no discount was added, the waiter said that there was no information available to him of any discount and that the bill he issued could not be cancelled (at this point we felt that we are treated as complete *****s) however we tried to make an effort and help him solve this whole thing. He tried to offer us a bottle of Prosecco which we kindly refused and basically accepted some cocktails which we did not want. The cherry at the top of this whole stay was when we went out in the evening and asked to send someone to our room to clean the glass from the bathroom floor which was accidentally dropped and the receptionist offered us help in 9am next day…. A 5 star hotel they say… and there were personnel in the hotel… so with galas on the floor of Grand Suit we stayed the night :) When explaining the situation in the morning at the check out and how disappointed we were, the reception said that they understand us and this is unacceptable and they will clarify and call me to resolve this, as we could predict, no form of justification was offered at all…Well, two weeks later and no call whatsoever, should have expected this…

We visited Riga and stayed here for 2 nights. I had modest expectations for this hotel given the price. However, I was pleasantly surprised. The staff are extremely friendly, and even remembered me by name which was a very nice personal touch. The reception area is nicely decorated, clean and modern. The room was clean, modern, spacious and the beds were very comfortable. The bathroom was a little dated, but it was only a minor point. The hair dryer however couldn't blow away a cobweb, so bring your own! Breakfast was included and was very nice. There is a nice buffet selection of hot and cold breakfast items, different fruit and a variety of hot and cold drinks. A small point to note is the hotel is located on the west of the river, which is quite a long way into the old town or Riga city centre. However, there is a tram and a bus stop right outside the hotel, so as long as you don't mind using the public transport in and out of the town centre, you'll be fine. It only takes a few minutes anyway! Check out is at 1200 but they happily obliged when I requested a later one at 1300. I have no complaints about this place and I feel the value for money was justified. I would definitely stay again if I returned to Riga. Well done Bellevue Park!

We stayed at this hotel for 6 nights. We were on vacation with an 11-year-old child and we had originally booked a standard room, which we ended up upgrading to a family room because it also includes a bed for the child. The room was clean and fully met our needs. As an extra, we had also bought the early check-in service, which worked perfectly and the room was available to us as soon as we arrived at the hotel. The first night went well and we all slept great. Because I'm a bit of a light sleeper, the second night I woke up in the middle of the night and clearly heard the sound of bass coming from the nightclub below? This disturbed me so much that I couldn't sleep properly. The next night, the same thing happened again, when I went to point out the matter to the reception. In the same day they upgraded our room to a premium room category and this problem was gone. I couldn't be more grateful for how professionally this hotel handled the matter. In addition to the good service, the hotel has everything else in place: The location in Riga is perfect, the rooms were clean, the breakfast was great, the views from the rooms and from the skybar upstairs are incredible. I can sincerely recommend the hotel to everyone traveling to Riga.

We stayed at this hotel a few times but the level of service became worse and worse. The location is all right but even the budget room price does not compensate for the bad experience which you will face. First of all, it is definitely not 4* hotel, maximum 3* if you will be lucky enough to get a good room. The room itself is small, the bed setting uncomfortable and the room is terribly dirty. Even when the room is ”Ready” doesn't mean that it is clean. Upon check in we found a row of empty bottles and cans behind the entrance door from previous guests. The water in shower doesn't drain. We talked about it several times but nothing was done. The breakfast is the same every morning and the breakfast area is so small that it is impossible to squeeze between tables. The coffee maker is so old that it is hardly working and coffee is awful and cheap. The staff is so hopeless that they are lying intentionally. If you forget something do not hope to get it back. Our previous stay we left jewelry in the room and contacted the Hotel straight away after check out. They nicely replied that everything was found and we can collect jewelry upon our next stay. I called the hotel three weeks before arrival and asked to prepare our stuff, which has been promised. But upon arrival I was told that they never confirmed anything (even I had written confirmation), later on that it was not my jewelry that they found and lastly that they have no time to deal with my request. so absolutely helpless, rude and lying staff. We spoke to the manager who promised to resolve it but as usual nothing was done.

Beautiful place, hotel clean and tidy, rich breakfast, good service, friends can choose directly if they come here again, it is recommended to stay, it is also very convenient to go out

Rixwell Elefant Hotel Kalnciema Iela 90 #latvia #riga Quite large hotel walking distance from Riga Centre. Two private parking areas. The Price is above average in our opinion. The room is cozy and clean. Reception and service average. Didnt like that they started pushing for a more expensive room. Breakfast was unfortunately a big disappointment.The extra bed is terribly hard. Official category 4 starts, we give 3 stars. Price 6/10, Location 8/10, Room 7.9/10, Services 6.5/10, Cleanliness 8/10, Breakfast 6/10, Coffee 5/10, Wifi 8.5/10, Bed 7/10. Total Rating 7/10 Average.

This is such A convenient location in Riga! One can walk to Old Town and other sites. The service is so very accommodating. Breakfast has the European breads and pastries and Western hot eggs and bacon. Don’t confuse this hotel with the other Radisson hotel which is also on Elizabete street, two blocks away. The other property is much larger and accommodates conventions. This Radisson Blu is smaller and more personal.

Just what it says on the tin, cheap budget hotel with great link to old riga. Basic, clean room. The walls are extremely thin and you can hear everything!! The breakfast is basic, consisting of bread, cheese meat and cereals. There is a tram on the corner of the road and a shop opposite. We can for a cheap weekend to visit the Christmas Market and it was just what we wanted.

The rooms are clean and tidy, with large space, excellent location and close to the business district. It is very convenient for visiting scenic spots or shopping. It is the best choice for business travel and private travel. At the same time, the hotel’s service is also very good. The front desk staff are kind, patient and responsible, and are very timely in solving the problems of the guests, which reflects the hotel’s excellent soft power.