The stay was wonderful, however, we had some problems at checkout regarding the refund of the payment for consumption in the room. From what we were told by the receptionist, we needed to leave the amount of R$100 if there was any consumption in the room, to be debited at the end of the stay. However, at the time of Checkout, the refund was not made at that time because they said that the card was not the same as the one used for check in (but it was) and when confirming the consumption of the room, it was said that we had consumed a canned soft drink that we didn't even want. It was available in the minibar. We were not charged anything for this soda, but we needed to sign a "waiver" that we did not consume it. Apart from this setback, the stay was great!
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