Hotel Grand Galaxy

No kitchen, no crockery. View was good. Service was good. Polite behavior of staff. Public transport was not there directly to the hotel from railway station. No lift. I have ordered lunch from menu in the hotel but they delivered food with paper plates.

The property location was opposite to river ganga however the river view what is claimed was blocked by buildings in front of it. Additionally there is no lift available. You need to take a long route to hotel, due to ongoing work at lakshmanjhula. You need to have good vehicle and driving skills to go around. The travel agents near around will charge you more so better to bargain in the beginning itself. The dining option is available through outside restaurant which is not related to hotel. The location is less crowded as compared to other side of river with lot of foreigners in and around making it feel good place. Overall good place to stay.

No support from hotel while arriving. Lazy staff. Looks unwelcome. Although location and room was good

Very rude mangment, mai 6pm rishikesh pahucha lekin hotel jane ke lye transportation available nahi tha. Maine mm t to call kiya lekin wo log refund ke lye mana jr dye mine 2 hr wait kiya. Mere booking ka sara pisa barb-ad hua.

Not easy to locate the property, room condition poor, small bathroom, and jet of sheet not working,

The room was good. My stay was good. The hotel location is excellent in terms of nearness to public parking, market area, and lakshman jhula. Negatives: no intercom in room. Food or tea had to be ordered from some other restaurant.

Location is easily reachable and it is near to laxman jhula, Room was good,neat and clean. Service is also good

No power backup, frequent power cut, poor hygiene. Rude staff, parking issues, door locks get jammed

The overall experience in hotel is good. Hotel staff are very supportive. Rooms and washrooms are clean. And hotel is very near to ganga ghat. But one thing is not good they don't have parking option.