Guest User
May 5, 2024
Upon arriving noticed how well presented it was. Very clean. And big! lovely garden out the back to sit and relax. It seemed to just go on and on, Staff very friendly. Although I would say another member of staff behind the bar on busy days, like a bank holiday weekend maybe to save the lengthy ques. We were able to check in slightly earlier then 3pm which was nice so we finished our drinks and went to check the room out, upper floor room 8 at the front of the building :) Did have reservations about the noise but did not hear a thing even at 11.30pm ish when the place was so busy. We went down for a quick bite to eat Befor heading out. Ordered 2 large nachos . I have to be honest I didn't enjoy and neither did my husband. You literally could not pull a single nacho out of the bowl unless you used a knife to get to the bottom and I mean the bottom. Befor this I did hear the chef having what seemed to be abit of moan with who I thought was the manager ( about new till system) I think he took his bad mood out on the food that followed and unfortunately it was ours. We did not stay for breakfast as we wanted to start heading back so can not comment on that. And after being put of by the simplest thing of nachos we were not convinced we would enjoy. Is having a kitchen upstairs the norm in such a busy place with staff having to carrying the food down flights of stairs? If you did have use of a dumbweighter I didn't see it, just thinking health and safety :/ Back to the room bed was very very comfy. Had a kettle so we could make a cuppa. Coffee/tea/hot chocolate/sugar, milk and a couple of biscuits provided. I love my tea so we did ask for more tea bags ect to see me through they brought them up no problem. No fridge in this room not an issue for us. Bathroom a good size only issue with our bathroom was the toilet seat. It needs looking at as not very secure. It is only card payment, which we didn't realise at the time and maybe should of been stated As a whole I would definitely return to stay again. Having food there is questionable but maybe try something differant next time and of course if my opinion changes on that I'll add another review. :)