Holiday Inn Roanoke Airport-Conference Ctr Reviews

Love the mirrors in this hotel they look like big Vanity mirrors and the bar and restaurant has good food

Great place. Friendly helpful staff. Overall great experience

The hotel environment is good, the scenery is good, it is relatively quiet, and the price is high. If you come to Roanoke, it is a good choice. The hotel's facilities are very complete, and I have gained a good experience here.

Very good, nice environment

The only thing I didn't like was the '89 box Chevy sound the heater-A/C unit makes; def made it a bit difficult to stay asleep. Other than that, the stay was awesome. Room has a modern touch that makes you appreciate your money spent there. It's conveniently located near major stores & restaurants; literally nothing is too far away from this location. The clean pool was definitely the icing on the cake. The pool room was nice & warm giving the water a much more tolerable approache to dive right in. Pool towels were provided & plenty; just wish they were located inside the warm pool room opposed to the freezing corridor.

As I jokingly said to the lady at the desk the night of my stay, "my college dorm room was more sophisticated than my hotel room". The wifi was weak, the TV didn't work properly (input button wouldn't work), the microwave didn't function correctly. The layout of the room is just so odd... such a poor use of space. The bathroom was fine but again... the layout. I don't understand why the toilet paper is so far away. Only one elevator that I counted, the elevator was dirty. I was in town for a funeral and was going to be staying in Roanoke for approx 4.5 days... I wanted to be comfortable. The room at the Holiday Inn did NOT meet my standards.

Bed was comfy but they didn’t have a tv remote in the room looked under the bed to see if it just fell and that was a mistake. They charged for a breakfast that was that same at other hotels that offer it free with there cheaper room.

Heater very noisy. Paint peeling off ceiling. Frig not working properly

Nice decor! Just not maintained well. Popcorn ceiling needs some fixing. Carpet needs a good cleaning! Bed too soft for me (or may be too worn out). Pillows the same. Ended up having neck pain as in the morning those pillows were flat. We were on the second floor. And it was during NCAA championship. So a lot of traffic. But soundproofing was great!!! Staff were awesome!!!

Property was good. Just wish they had more than two towels in the room and maybe some at the pool. Also didn’t have a safe in room or any hotel info or local info in the room for viewing.

Nice clean property. The main reason for staying here was airport shuttle but when I went to schedule it, they said they don’t provide the service. So if that was updated on the site, it would have been helpful.

Booked the room over a month in advance. Checked in tired at 11pm only to find out our room was given to someone else. Instead of two beds, we had to sleep in one bed with our 16-yr old son. Not even a sofa in the room. We obviously got the room they give last. Didn't even get a wifi password on checkin and the front desk wouldn't answer the phone so we could ask for it. On checkout nobody greeted us or asked how our stay was. Very disappointing and will avoid Holiday Inns in the future.

It is definitely understaffed. Restaurant and bar were not open for the posted hours on a Saturday and Sunday. Room had many issues - broken tv, no hairdryer (which was never brought after I called the front desk), and toiletries were not stocked.

Our shower head leaked not much pressure, ironing board was broke had to hold it up while ironing, asked for towels gave my room number came back to no towels and only emptied the trash.