Guest User
June 17, 2024
As a Hilton Diamond member we’ve been told if we ask for it, we are to be given the “day-rate” which is always less expensive then the rate that is shown when booking the hotel on the app. The manager would not give us the day rate which was 50.00 cheaper. We stay over 120 nites with Hilton brand each year, we are lifetime diamond members. Life time diamond members can also get a bigger discount. The front desk person was very friendly and tried her best to give us this rate. The manager said give then the # to the general manager and they can call it. More or less just passing the buck instead of having a satisfied lifetime Hilton honors diamond member.,