Check-in is via advance registration. There's a cafe on the ground floor with delicious burgers. We arrived early. They kindly agreed to store our luggage until check-in, so we went for a walk without any luggage. It's quite noisy before closing, but it's not a distraction, but you need to be prepared. But after closing, it's quiet. We were lucky with our neighbors. The hostel has three rooms. The common area is equipped with a water cooler with sugar and cream for coffee, a microwave, and a board for booking an onsen. The onsen is small but lovely. :) The cafe staff will help with check-in if needed. They are very polite and pleasant. Burgers can be ordered to your room. The room itself is very atmospheric, Japanese-style. It was chilly, but the room had an air purifier, an air conditioner with a heating function, and a separate heater, for which we were especially grateful. The bedding is nice and comfortable. The room was quite dusty in some places, but it didn't bother us personally. However, you need to be prepared that this is not a luxury hotel, but a very atmospheric place with its own vibe and energy.
Staff members are all friendly and reliable with any of your inquiries. Better book in advance for breakfast and dinner because the whole place in Hakone they don't have much restaurant in the area. Even with a rental car with difficulties to find one. Overall the trip is all worth it.
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Price per night from:€78
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Whether you are travelling for business or vacation, an internet connection is a must for your trip. Diamond Hakone Society (from €88) is a popular hotel with free Wi-Fi.