DoubleTree by Hilton Chicago O'Hare Airport-Rosemont Reviews
DoubleTree by Hilton Chicago O'Hare Airport-Rosemont
5460 North River Road, Rosemont, Illinois, 60018View Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
DoubleTree by Hilton Chicago O'Hare Airport-Rosemont Guest Reviews
4.1/5
Very Good
134 review
Verified reviewsLocation4.3
Amenities3.9
Service3.9
Cleanliness4.3
Filter by:
Sort by:
All reviews(134)
Positive reviews(31)
Reviews with photos/video(6)
Awesome stay(7)
Amenities were average(3)
Negative reviews(3)
Pat Bay
Two Double Room
Stayed in Mar 2024
Family
8 review
Posted on Mar 15, 2024
We called receptionists twice within 1 hour at night requesting for blanket, he said yes, and ignored my request. Can you leave your guest with no blanket overnight? What a hotel can offer such service?
Ka Kin
Two Double Room
Stayed in Mar 2024
Business travelers
11 review
Very Good
Posted on Apr 4, 2024
Quite nice. Smell nice. Just had no hand shower head. No complimentary water offered.
Anonymous User
Mobilty/Hearing Access King Room with 3X3 Shower
Stayed in Apr 2024
Business travelers
38 review
Outstanding
Posted on Apr 16, 2024
Great service! Very nice to spend the night here!
Guest User
Two Double Room
Stayed in Feb 2023
Couples
1 review
Posted on Feb 28, 2023
The pool is closed and then the slots are only open 4-11pm.. I was highly disappointed considering it states before you book its a pool and sauna
deischa dalton
Mobilty/Hearing Access King Room with 3X3 Shower
Stayed in Nov 2022
Couples
1 review
Outstanding
Posted on Nov 9, 2022
Very nice place. They are always cleaning
Guest User
Two Double Room
Stayed in Jun 2023
Family
10 review
Posted on Jun 18, 2023
Not bad for an airport hotel in US.. don’t expect too much
Tai Hong
King Room(SofaBed)
Stayed in May 2022
Solo travelers
28 review
Very Good
Posted on Jun 3, 2022
This hotel turned out great, not only was room very very clean, location was excellent one subway stop from O'Hare and one block from a shopping outlet where there is a good size food court, also 7 eleven. Not much in term of view but didn't really come here for the view. Construction in lobby is really slow moving and annoying, and the joke of a business center is just one computer in lobby area and a broken printer, kinda hard if you need something printed. Front desk guy kept telling me where the restroom was without listening to the question, which was kind of rude, but overall a very nice stay!
Taihao
King Room(SofaBed)
Stayed in Mar 2024
Business travelers
3 review
Very Good
Posted on May 28, 2024
Great service
Corinne
Two Double Room
Stayed in Oct 2022
Friends
1 review
Posted on Oct 9, 2022
Parking was horrible and expensive, pillows were flat and uncomfortable. Not worth the money
Erika Camarena
Two Double Room
Stayed in Jul 2022
Family
1 review
Outstanding
Posted on Jul 11, 2022
The stay was great! Cannot complain. Everything was very clean. Highly recommend.
Guest User
Two Double Room
Stayed in Sep 2022
Solo travelers
1 review
Outstanding
Posted on Sep 12, 2022
Friendly staff and close proximity to airport.
Sugrawr
King Room(SofaBed)
Stayed in May 2022
Solo travelers
2 review
Very Good
Posted on May 23, 2022
Good hotel
Danielwangwang
Two Double Room
Stayed in Apr 2024
Business travelers
18 review
Outstanding
Posted on May 6, 2024
The room is big and nice, close to the airport, but parking is charged
Original TextTranslated by Google
Guest User
Two Double Room
Stayed in Feb 2024
Family
15 review
Great
Posted on Mar 24, 2024
The hotel has a shuttle bus that takes you to the airport for free. The front desk clerk was very enthusiastic and gave us bottled water. The hotel is relatively clean, but the surrounding environment is relatively deserted. Hygienic conditions are acceptable.
Original TextTranslated by Google
Guest User
Two Double Room
Stayed in Dec 2023
Family
6 review
Very Good
Posted on Dec 18, 2023
A week before departure, I sent an email asking where to take the airport shuttle bus, but no one responded; I called again and asked, and the hotel said it was on the first floor of the luggage claim area in Terminal 3, door 3. When I arrived at the airport, I couldn't find it, so I called again. Asked and finally found it. After waiting for a while, the car came. The hotel room is quite large, very quiet, and the heating is pretty good. Well rested from the jet lag. There are shampoo, conditioner, and shower gel in the bathroom; you have to call to request toiletries. No slippers. There is a large fashion outlet near the hotel. It costs about 5 US dollars to take a taxi there. Breakfast is a basic American breakfast. The hotel shuttle bus runs every half hour, which is very convenient. All in all, it felt pretty good, except that the instructions for taking the airport shuttle bus were not clear.
Original TextTranslated by Google