Best Western at O'Hare Reviews

A Nostalgic Stay at the Part Hotel, Shanghai As a former resident of the neighborhood where the Part Hotel stands, my recent 12-day stay was more than just an accommodation choice; it was a journey through time and memories. Built in the 1930s, this establishment exudes a unique charm that harks back to Shanghai's bygone era. While my experience had its ups and downs, there were aspects of the hotel that left a lasting impression. Let's start with the positives. The service at the Part Hotel was impeccable. Despite the challenges I faced with room changes due to some rooms having a lingering smell, the staff went above and beyond to accommodate me. Their professionalism and genuine concern for my comfort were commendable. Each request was promptly addressed, and the staff always wore warm smiles, making me feel welcome and valued throughout my stay. Moreover, the location of the Part Hotel holds a special place in my heart. Being in the neighborhood where I grew up added a nostalgic touch to my visit. I enjoyed strolling through familiar streets, reminiscing about my childhood adventures, and rediscovering hidden gems in the area. For guests with a penchant for history and local culture, the hotel's surroundings offer a treasure trove of experiences waiting to be explored. However, it's essential to address the drawbacks. The aging facilities of the Part Hotel were noticeable, with some rooms showing signs of wear and tear. The recurring issue of unpleasant odors in certain rooms was disappointing, prompting me to switch accommodations multiple times during my stay. While the staff did their best to mitigate these issues, it detracted from the overall experience and left room for improvement in the hotel's maintenance. In conclusion, my stay at the Part Hotel was a mix of nostalgia, excellent service, and room for improvement. While the historic charm and personalized attention from the staff were highlights of my visit, the outdated facilities and recurring odor issues were areas of concern. Nevertheless, the hotel's unique ambiance and convenient location make it a compelling choice for those seeking a glimpse into Shanghai's past. With some refurbishments and attention to detail, the Part Hotel has the potential to elevate its offering and provide an even more memorable experience for guests.

The location was not so bad service was okay our room keys would not let us enter our room we had to get new ones twice. In the bathroom we found cockroaches would not recommend to stay here. Finding a parking spot was first come first serve.

My wife and I spent a night at the Best Western O’Hare after a long flight. We arrived late so had to wait for a little bit before the shuttle picked us up. The driver of the shuttle was very friendly and Bavana at check in was also very welcoming. Both were just what we needed after traveling for about 20 hours. The check in process was quick. The room was very clean and comfortable. Breakfast the next morning was standard but great. They had coffee, juice, breads, cereal, waffles, eggs, bacon and sausage. Pleasant stay and would recommend for the price.

The shuttle took half a hour to arrived at the bus terminal. We had called a few times and they told us to wait a little longer because the bus driver was in the way. We arrived at the hotel almost 8:15. It took 30 minutes to check-in. The receptionist gave the wrong hotel card to another person and was triying make room arrangements. We got a little scared because the experience untill there was bad. Because it was late and will not be refundable, we had decided to stay at the hotel. The room was good, it was clean, there was towels and air conditioner was working. I have only two observations: the frigobar was noisy and the smell of cleaning products was too strong. Afterall, the hotel was not too expensive and we took 12 minutes to arrive at O`Hare airport. The checkout was fast and the bus shuttle as well.

Great experience! I will book this hotel again. My room was clean and the bed was comfortable. Breakfast included in my reservation which was nice, and their airport shuttle service was convenient.

Very nice place with very helpful front desk associates

Good enough.

Due to delayed boarding, we found a shuttle bus. Although it was a quick bus, I felt that Best West should be good. It was very close to the airport, and the shuttle bus took ten minutes. I won’t talk about the cleanliness of the sheets and towels and the facilities. It rained heavily in the middle of the night and the windows were leaking. We were asked to change rooms, but we were woken up again just after we lay down. They said that the roof had collapsed. For safety reasons, we were asked to take all our belongings and go downstairs. After we went downstairs, we were arranged to stay in another hotel. After the shuttle bus was sent there, the hotel asked us to pay $99, saying that BW would refund it, but it was never refunded. However, the shuttle bus driver was good. He looked quite old. He was a driver, cleaned up the broken glass, and sent guests to the new hotel. It was not easy for him to be so busy.

The room was quite new and clean when I checked in. However, no one cleaned it after I checked in. I had to get clean towels from the front desk. This is the first time after the epidemic. I wonder why the service rules have been changed?

The room is nice, clean and spacious, the toiletries are of good quality, and the breakfast has a wide variety, including fruits. There is a free shuttle that can be taken to the airport at any time, which is only a few minutes away, very convenient.

The hotel has a free shuttle bus to and from the airport. When you arrive at the airport, you can call and it will arrive in a few minutes. The service is very good. The only problem is that the breakfast in the hotel is too simple and there are few food choices.

I've stayed here a few times. The facilities are old, but there are no other problems. There is a bus every 30 minutes to the airport.

The elevator should be retired. The buttons are like opening a blind box. There is only one elevator, which is very old and barely usable. The breakfast is OK, clean and delicious, and the service time is also very long. 🈶24-hour hot water and coffee supply, it can be seen that many Chinese people have settled here, and instant noodles can be bought next to the front desk. The hotel is in a good location and it is very convenient to catch an early flight. A free shuttle is provided, and it is available 24 hours a day. No reservation is required in advance. It goes to and from the airport every half an hour. The shuttle driver is also very friendly. The room can only be said to be so-so. The door lock is actually broken and the carpet is obviously dirty. As a temporary hotel for catching an early flight, the price-performance ratio is good

Very close to outlets, Chinese restaurants, gas stations and the airport Airport shuttle is very convenient