Guest User
September 23, 2021
Let's start from the assumption that I couldn't give less than one star. However, when we arrived at the hotel I had already noticed the lack of cleanliness, in the room there were dirty windows, under the bed there was a lot of dust, as we noticed due to our allergies, dust on the bedside tables, the bathroom was falling to pieces, an oil stain on the door or I don't know what it was, I only know that I tried to clean it and it came off... At which point I was pissed off, I called and showed them the situation, the cleaning lady was rude to say the least, they told me that no one goes to look at the doors if they are clean... I got nervous and took matters into my own hands by telling him that I wouldn't pay for a room like that. In the end, after this enormous inconvenience, we paid €250 for the room for four nights instead of €292. We will never go back again.
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