Hotels near Museum De Dubbelde Palmboom, Rotterdam

My husband and I recently took a bicycle trip to Holland and spent one night at the Marriott in Rotterdam. We only wish that every hotel on our trip was as good as this. The Front Desk staff was incredibly friendly and helpful -- they had a special place to lock-up our bikes, helped us do that, spent time with us reviewing a map of the city to decide what to do and where to go, and emailed us additional information. The hotel is in a great central location, across from train station and in walking distance to a lot of sites. The rooms are good-sized, totally modern (great bathrooms!), very quiet, cool (it was warm and we needed air conditioning) and internet worked perfectly. Breakfast is served in a nice room with a great view of the station/city; friendly staff, hot items are cooked to order and the buffet is full of any item you might want. We're just sorry to we only stayed one night.

Extremely clean. Brand new establishment. Super staff. Very accommodating. Easy, enjoyable common space to sit and read a book, surf the web, have a conversation or just listen to music. Inexpensive parking close by. Fabulous layout of rooms with tiered pricing and options- from a pod to room with private bathroom. Pods have clean shared multiple sinks for washing up/brushing teeth. Clean, locked bathrooms and locked separate shower stalls with soap provided; Like you would find in an upscale gym/athletic facility. Pod rooms were the size you’d find at some NYC boutique hotels. Highly recommend-for the price point you can’t beat it. Right adjacent to trendy Witte neighborhood.

We stayed at The James for 5 nights in the middle of July. It's a nice hotel - centrally located that' s walking distance to the train station, restaurants and attractions. The room we stayed in was a good size and nicely appointed. As part of the package we had use of 2 bikes for a full day. We took the bikes out on July 19 for a ride around Kinderdijk, which was about 20km away by waterbus. One of the bikes felt sluggish from the start but we attributed the problem to underinflated tires. Unfortunately, that wasn't the issue. It was making a loud pinging noise when it was put in reverse as in backing out of a bike rack on the ferry. The pedals were freewheeling as soon as we started riding when we came off the ferry. I emailed the hotel about the issue immediately but didn't hear anything back for over half an hour. A local pointed us to a bike shop 2 km away and off we went. This was the hottest day (39 C) the Netherlands had experienced in over a decade and we had almost 60 km to cover, so we wanted an earlier start. By the time the hotel emailed us back we were already at the bike shop getting it fixed. There's simply no way that we'd wait another hour or 2 for the hotel to send help. The mechanic was so disappointed with the bike's condition that he said the hotel should pay for the repair and that they may call him if they had any questions. The front desk told us their bike supplier would likely pay us back for the repair but 3 weeks later we're still waiting. The point is: I took the bike from the hotel, not their supplier. Any reasonable hotel would compensate their customers and deal with their supplier on their own. I'm not going to get too upset losing 35 euros but this shows how terrible customer service is with this hotel. You may stay there and it should be OK as long as nothing goes wrong.

Booked this in a rush without checking TA - big mistake. On checking in the staff (who were the only positive) handed me some ear plugs !. At this point I considered walking to another hotel (should have done). You will not get any sleep here - with earplugs in the street noise was almost bearable (soft thudding of the nearby club) however the paper thin walls internally meant you could loudly hear other residents - I’m a heavy sleeper and was woken up at 4:45 (after finally getting to sleep at 1) - now this didn’t seem to be loud partygoers, just people talking relatively loudly managed to wake me up with earplugs in !!. WiFi/tv etc all fine, no air con so hot, but the other thing was I read these reviews before I went to bed on bedbugs. To be clear I didn’t see any - but to mitigate I slept above the covers with a long sleeve T-shirt. I do have a bite on my ankle but that may be a mozzie / happened elsewhere. This place is only fit for people on a big night out - get smashed, pass out on the bed, leave as it is in a great location. Anyone else heed the above - harder to enjoy a great city with no sleep.

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My experience in this hotel was really nice. It's located near the city center and the metro station and you can practically have everything you need (supermarkets, shops, food) within a few minutes on foot. All the stuff is really kind and helpful for anything it may occur during your stay in the hotel. Breakfast has not a big variety of drinks and food but it's still really good. My only complaint about this hotel is that there is no fridge in the room, which you really going to need if you are staying for more than 5 days. All in all, I really enjoyed my stay in days inn and I would definitely visit this hotel again.

The location of the hotel is excellent and it is generally clean. But I was quite surprised that they have no towels to provide on the second night. And every towel got hair in it which should not be expected.

The room was very nice, vibrant colors, bed was awesome, all very clean. But the big mistake they made with the renovation were the doors. They slam with a very big bang, so when anyone else on the floor enters the room, it all shakes. And then they are not isolated, you can understand discussions happening outside the room. And then, for the breakfast, dinner, lunch: only christmas music. But of the worst kind. There is no place in the region to escape this in the morning, so you have to deal with the christmas music. And for 17 euro's, it's not even worth actually what you get after your ears are in pain with ”jolly happy christmas” three times during breakfast.

Our stay at this hotel was nothing short of wonderful—it felt as warm and cozy as home. The hotel is nestled in a historic area along a charming canal, adding to its unique charm. The stylish interior and comfortable bed made for a perfect retreat. The staff was incredibly attentive and went above and beyond to ensure our stay was memorable. We opted for the romantic package, which included exquisite chocolates and delicious champagne. The staff also made my husband's birthday extra special with a thoughtful celebration. We will definitely be returning!

This hotel has a nice cosy entrance and the personel is very friendly. The room we stayed in at the third level was clean and spacy, and has a window that can be opened. There 's a mini fridge that cooled our stuff perfectly. There ś a table where you can sit at, and eat and drink. There 's also a waterkettle and coffee and teabags. A nice drawing on the wall above the beds. The beds are comfortable. The bathroom is large, too. It has a glass sliding door and a shower with thermostat valve. There is a parking beneath the hotel ($), and you can also park your car for free close in front of the hotel. We had a perfect stay for 2 nights and we love to come back sometime again. The villagecentre is about a 20 minutes walk from the hotel. There is a waterferry (for bikes and people only) that cruises every 15 minutes on the Merwede river to Dordrecht.