Guest User
July 12, 2023
Unfortunately I am unable to give a rating regarding the accommodation, as we never made it to the room. On the day of arrival I communicated our time of arrival, which was confirmed by the host. Before I already had contact with them regarding the parking. So imagine my surprise when I called Nicolas to learn that he did not have our reservation. His English was not good, so he asked me to send him a message, afterwards he turned his phone off. I understand mistakes can happen, but leaving a family with two young kids out in the street without so much as an apology, not to mention alternative accommodation is really something.