Guest User
May 23, 2022
I had booked a Deluxe room but was provided a standard room with broken AC, dirty toilet and missing electric kettle, iron, ironing board, hair dryer. This all things were mentioned and booking, but were not present in the room. The room no. provided to me was 402. The AC in the room 402 had broken buttons (we could have gotten electric shock if we used them) and missing remote due to which we were not able to change temperature, due to this the room temperature became too cold in night and we had a sleepless night. I had complained about this and asked for room change from hotel staff but neither the AC was fixed nor the room was changed. Booking hotels and getting good rooms has became nightmare these days. Plz take appropriate action.