Hotels near Lewis & Clark Boat House and Museum, Saint Charles

First time staying at this location and we can say we were impressed. Courteous workers, excellent room with great shower, bed etc, and awesome breakfast. Everything was clean. We will be back. Location was close to everything we wanted to do.

Incredible

We arrived on a Wednesday night, after reserving a “balcony” room with two double beds. Our party included two adults and two children (as confirmed via our online booking). Upon arrival our room had only three sets of towels. Upon contacting the front desk, we were told that we could come down to pick up additional, as they didn’t have staff to deliver. We DID notice a housekeeper cleaning “front of house” areas, but evidently delivering items to guest rooms wasn’t part of her job description. Our room did NOT have a balcony. It wasn’t of major importance to us, however, we DID pay more (per room night) for this feature. When it was brought it to the attention of the front desk (“manager” Alicia or Amanda?), she kindly adjusted our rate. However, when checking out on Sunday, we found that while 3 nights were “adjusted” appropriately, our Thursday night rate was actually increased $20. This was above and beyond our quoted balcony room rate. (We were in a standard room for the duration of our stay.) This concern was brought to the attention of the front desk clerk working on Sunday morning. She explained that her “manager” wouldn’t be in until mid-afternoon, and she had no “access” or rights to adjust room rates. We find this unacceptable- not having a Manager on Duty “on site”, who can handle guest problems during a Sunday morning (mass) checkout. The clerk we spoke to did not apologize, and seemed indifferent to our concern. Also observed in the lobby was (what appeared to be) a non-hotel guest “transient” sitting on the couch and “tweaking” (rocking, talking to self, urinated on carpeted floor). The person asked us for money, and hotel staff appeared to allow this person’s presence in their lobby setting (rather than encouraging her to “move along”. Is this common practice? The hotel decor is beautiful, and the landscaping well-kept (sprinkler system was working throughout out stay). Parking lot was to be resurfaced. Our key cards didn’t work on several occasions, thus causing us to return from 7th Floor to front desk for reprogramming. Lastly, the majority of the sandwiches, salads, and wraps in the sellf-serve cafe area had reached their expiration dates. But, the breakfast buffet offered within the lower level dining area exceeded our expectations. This property has much potential. However, management and staff will have to pay better attention to detail if they hope to advance to the next level!

The album is suitable, the price is not expensive, there is that shuttle bus, very convenient, just opposite the airport. The room is big enough, spacious enough, the service is very good, the only bad thing is that there is no food around.

It is across the road from the airport. There is a free hotel shuttle bus to the airport. There is a metro at the door, which is also free. There are no restaurants nearby.

Bed was hard & there was no free wifi, only for hotel members. Otherwise, it was beautiful & clean.

Great location next to entertainment. Clean rooms, though a bit dated. Check in was smooth. Service wasn't very responsive when asked for pillows or a missing remote. Never got a remote for a two night stay. Pillows never delivered first night after going to the front desk to ask for them.

My daughter and I stayed here during a soccer tournament over Labor Day weekend. The staff was friendly, the beds were comfortable, and the hotel was clean. The parking garage is a great parking option. The location was very convenient to the highway. Would definitely choose to stay here again.

The Sleep Inn in O'Fallon is a very expensive place to stay. However, it is not a beautiful spotless place to stay. I stayed there 3 nights 7/15/2022 to 7/18 and it cost me $437.29. The breakfast was good and plenty of it. They are blaming Covid, I guess because their policy is to not clean the rooms unless you asked. The room was just an average motel room that could have used an upgrade, or maybe a good cleaning! The rug was dirty and stained pretty bad, my bed spread had big gross stains, there was dirt all around the edges of the bedroom and the bathroom and to top it off tons of dog hair on the back of the curtain and on the chair in the room. They are way over priced! It appears they treat their dog guests better than the humans that stay there. I stay here a lot but its a problem every time and it goes more and more down hill, blaming a lack of staff.