Premiere Classe Geneve - Saint Genis Pouilly

If you don't look at the environment, the service is very poor

Hotel that should be repaired!!! Because many things are not in order with security!! And when we sleep, the cleaning ladies don't respect the sleep of people who have paid to enjoy a good lie-in! They vacuum almost in front of your door and speak very loudly without worrying whether we are asleep or not! And also what's the point of putting up the Do Not Disturb sign, if it's constantly knocking on the door to find out if they can come in! This is extremely unbearable and not normal! And every day we slept in this hotel, it was the same every morning! So sleeping in this hotel is really not great and too many things to repair in some rooms. Bathroom door, impossible to close, so no privacy for showering or toileting.... completely destroyed! And the safety rail of the top bed broken, therefore dangerous! Instead of repairing it because it is mandatory in terms of security, they put a chain with a padlock in the meantime so that the barrier cannot open completely!!! It's shocking...my son caught his foot in this poorly closed barrier and fell from a very high height onto the floor! He hurt himself very, very badly, and could have broken something! The manager didn't do anything, and said it wasn't his fault! And above all didn't even apologize and didn't worry about his condition again. this mediocre establishment!.