Apollo Hotel

Very horrible experience.. The room was so hot. Noises in yhe middle of the night.. knocking on walls (even is the other door was fire exit), it was frightening experience. No complimentary water in the room. Will never come back again.

I was visiting Jersey for a long weekend, didn't want to pay too much and chose Apollo from a travel website. It is once you enter the hotel you are pleasantly surprised. The staff very friendly, my room large and very clean. Breakfast OK. It definetly shoots above its weight.

Just back from this hotel. It's a real shame it's being demolished later this year. Really funny understand the negative reviews, it was clean and in a good location. Reception we very helpful and professional. I can only imagine people book an average priced hotel and expect 5 star.

I realise this hotel is closing its doors in November but I am writing this review for anybody who wants/books this hotel for summer 2022. I booked Apollo hotel before I read reviews & I was slightly concerned. Negative reviews are totally unfounded. Yes the hotel is dated but it is spotlessly clean & welcoming as are the staff. The pizza restaurant is a bit different as you can see the indoor pool but the pizzas are very fresh & made to order - good value. There is a set menu each evening in the main restaurant which you can view before you book. We loved it - nothing fancy but lots of choice & very well cooked. A good honest clean hotel with great staff , a lovely outside pool & clean inside pool - nothing fancy which is reflected in jersey hotel prices. Sad we can’t come back next year .

Having read the reviews we always go with an open mind. The hotel was very plesant, the staff were very helpful and i must point out Mesh and Jason behind the cocktail bar as well as another who I did not catch his name. They were superb. Rooms We had a king size bed, comfortable with clean sheets, room cleaned daily. The room was spacious with plenty of wardrobe space. Small TV but we don't go on holiday to watch TV so didn't even turn it on. Two chairs and small table which was nice. Bathroom - very big and clean, but shower over bath was hit and miss. I also though based on the fact we were the youngest at the hotel (50) some people might struggle climbing over a bath to get a shower, but having since heard the hotel is going to be knocked down in the next few years I guess no point changing. We used both inside and outside pool daily and the jacuzzi and we found the gym, but did not use it. The confusion was the good, breakfast buffet was good £10 and well worth it for the selection and we just booked on the day when we wanted it. Evening meal was a bit strange though, where did you get it, one day we went to where they serve breakfast but it was a private function. We would have normally eaten out but it was Sunday and so much was closed. We ended up eating by the indoor pool, not a problem but nobody seemed to be able to explain the evening meal situation. Location - great, five minutes walk from the start of the centre of St Helier bars, shops and restaurants. Overall for what you are paying comparing to other hotels it was good value.

The pictures on the website are quite deceiving, on the plus side the hotel is very central & handy for the town centre & shops. Unfortunately certain areas were very tired & needed updating. We had to request a new room on arrival as it was very small & cramped. The shower needed to be replaced & it needed decorating. There was a double bed & wardrobe & a set of drawers & a small 15" tv which was laughable really.....We got charged for moving room but at least the new room was slightly larger, & had been painted & had a reasonable shower installed with a larger screen tv. When I went to enquire about our room the receptionist wasn't really helpful even going as far as saying the tv was bigger than i had suggested. Another person on reception offered to put in a bigger tv but the room was so cramped anyway that we were desperate to move. The pool facilites were reasonable & the food was amazing but other areas were in desperate need of a revamp. Would I return - sadly no...