Hotels in La Cite, Saint Malo

We very much liked this hotel but want to warn others not to book a terrace room at an extortionate extra cost. We thought we would treat ourselves to the suite with the terrace - this was a big mistake. The suite and the hotel were lovely and I would stay again. The position is excellent as the hotel is very central yet tucked just away from the main noise of the town. The room was lovely - air conditioned, clean, spacious and quiet. The breakfast was good and the evening meal in the restaurant also very nice. The problem was the awful terrace which we had paid extra for. Whilst it was a good size it had absolutely no view - just of the high walls of other buildings which were a few metres away! I think the bins or kitchen doors were at the bottom. We went to the desk to complain and were told that as it was after 4pm we couldn't change rooms - the staff were not very interested. I asked whether all the terrace rooms had this view and was told yes!!! All terrace rooms were at the back of the hotel - looking at walls. I was appalled that the hotel is charging so such extra for these terraces - they really are just smoking areas (a very plain table and chairs were provided with an ash tray). If you look at the picture on the website it implies a pretty, airy terrace. Whilst I didn't expect to see the sea from my terrace - I did think the view might be better than a close up of some plain walls. I am very upset that we paid so much for this and want to warn others not to be tempted to book one!

Great hotel within the walls. The rooms are compact but have everything you need for a short stay. Very clean. It can be a little noisy at night, given its central location. I'd avoid the 1s and 2nd floor rooms if noise is a problem, although the double glazed windows and heavy blackout curtains work a treat at moffling the sound.

I was on a roadtrip with my friend through Normandy, and our final hotel destination was going to be Kyriad Prestige in Saint Malo. We booked via booking.com and arrived early evening. Upon check-in met by kind staff - who mentioned we needed to pay upon check-in for the full stay. We were surprised, as this was not mentioned anywhere in our booking confirmation and we mentioned we would prefer to pay upon check-out. Then the mood of the staff changed and we were told that we had no other option than to pay. We were taken aback by this attitude, but opted to pay. We were tired after a long day behind the wheel. Our double room did have twin beds - but faced a loud street - so we were given a different room upon request. Here the staff was helpful. The new room faced the pool - also meaning it had a terrace straight below the only window with ongoing noise from guests. Most annoying was the air conditioning system which presented itself with a not so nice high pitch all day and night. It was warm those days and we closed the window and relied on the aircon - except - this needed activation by reception staff and could only be set at 22 degrees (not much help if you need cool air). For various reasons, we did not feel comfortable at the Kyriad Prestige and as we had a flexible booking, we opted to check out early and find another hotel. Now the fun began. We checked with staff in the evening to confirm that it was ok to check out the next day without suffering any additional costs. This was confirmed - we just needed to make sure to check out before noon. Next morning we checked out - and had stayed there 1 night (out of a total of 5). We asked to get the other 4 nights refunded, as we had pre-paid. This was a HUGE fuss - and caused a lot of heated debate - as the staff told us this was only possible if we gave them a notice from our banks, stating our account numbers, swift codes etc. This is by the way against the Kyriads own terms and conditions and not in accordance with the EU GDPR rules of data protection. Staff kept ademant that a refund could not be made via our credit cards and that only the supervisor could decide on refunds. Now this was a Sunday, and the supervisor was going to be in on Monday - so we said we would return Monday to speak with her. Until then, we asked for and received confirmation, that the Kyriad would not charge us for more than the 1 night we stayed there. On the Monday morning, checking our credit card accounts, it became obvious that the Kyriad did in fact charge us for the whole 5 nights. We made our way to Kyriad to talk to the supervisor and where fully ”armed” with terms and conditions, regulations and documentation evidence. When we met the supervisor, she greeted us friendly and professionally. She mentioned that she new our case and that we needed a refund for 4 nights. Not a problem and the refund could be made directly to our credit card. The supervisor explained that sometimes the staff woul

With a stay at Anne de Bretagne in Saint-Malo (Intra Muros), you'll be a 5-minute walk from St. Malo Beach and within a 5-minute drive of Saint-Malo Ferry Port. This hotel is 9.1 mi (14.6 km) from Brittany Beaches and 0.1 mi (0.2 km) from Musee d'Histoire.This smoke-free hotel features complimentary parking nearby, offsite parking, and sailing nearby.Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include express check-in, complimentary newspapers in the lobby, and a 24-hour front desk.Make yourself at home in one of the 47 guestrooms. Complimentary wireless internet access is available to keep you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include blackout drapes/curtains, and cribs/infant beds (complimentary) can be requested.

We recently stayed in Saint Malo for two nights as part of our trip through Normandy and Brittany. The hotel is well located to visit the old walled city, reasonably priced and is on a very quiet street. The room was very clean, the bed comfortable and the staff at the front desk very help. I would fully recommend this hotel for a stay in a beautiful part of the city.

With a stay at Grand Hôtel de Courtoisville in Saint-Malo (Courtoisville-Sillon-Moka), you'll be within a 10-minute drive of Saint-Malo Ferry Port and Grande Plage. This upscale hotel is 2.2 mi (3.5 km) from St. Malo Beach and 5.3 mi (8.5 km) from Brittany Beaches.Pamper yourself with onsite massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool and a steam room. Additional features at this hotel include complimentary wireless internet access, babysitting (surcharge), and a reception hall.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily for a fee.Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 50 guestrooms featuring espresso makers and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include safes and complimentary newspapers, and you can also request cribs/infant beds (surcharge).

We carefully killed the time until 3:00 check-in but our room was still not ready until almost 3:30. Our sea view was nice. The room was well- designed but tiny. Bathroom was also very well-designed and appointed. We’re naive Americans and had never seen the thing where you have to insert your hotel key to get any electricity in the room, had to figure that out on our own. We speak a bit of French, the hotel clerk insisted on English, but he did not understand that I wanted food but my husband didn’t, so we were served expensive food we did not want. And the bed “linens” felt like some kind of disposable plasticish weave. Not terrible, not great.

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I really enjoyed my long weekend in St Malo at this hotel. I was so exhausted from touring other cities in France, I wanted a place to relax and just enjoy the scenery. From my room at hotel Chateaubriand, I could open large double windows and enjoy the view of the water. Great location where you can walk to all the restaurants and shops in the old town. You can walk there from the train station depending on your mobility and how much luggage you have; it was about a 20-25 minutes walk from the train station to the hotel. Near the hotel, I passed a casino, but that’s not really my thing. I found St Malo to be very pretty, very relaxing, appeared as if everyone there was also on vacation and just wanted to have a good time. When I arrived at the hotel, my room was ready, I found the hotel to be very quaint, very cute. I really liked my room, very functional and comfortable. If you only want modern decor and very updated, this may not be right for you, but I thought it was great. Checkout was efficient and polite. If you’re not already aware, St Malo can get very windy, and a bit chilly as the sun starts to set, and I was there in August. This was perfect for me, exactly the type of weather and the type of hotel I was looking for. If I go back to St Malo, I would stay here again.

We have stayed in The Nouveau Monde every year since it opened and have always had a wonderful stay. The staff are excellent and cannot do enough for you. The breakfasts offer a very good choice and meals in the restaurant in the evening are excellent. The only comment we would make is that perhaps the towels in the bathroom are rather thin and need replacing. Also larger shower towels would be nice.