Ascend Collection Hotels in San Bruno

We flew from Europe to San Francisco, picked up the free shuttle to this hotel on El Camino, ten minutes driver from the airport. The staff was super friendly. Pravina helped us scan documents and print from the printer. Our room had two queen-size beds for two persons. Microwave and largish fridge helped to keep the cost of feeding ourselves down. You can walk straight across El Camino towards the hills past San Bruno park and up into the trails in the hills before 280. Saw a coyote. So the rooms are good and the staff is good. The rest of the hotel is a little old. breakfast is modern ”motel American” style. Pastries in plastic, cereals in plastic bowls, yoghurts in plastic cups, apple juice fountain, white bread--that type of thing. But we walked to Trader Joes (1.5 miles) for some good food. Celia's Mexican food is right across the street.

I am not sure if I had a free upgrade but my suite was massive. It had two king bedrooms two bathrooms (one with fully accessible shower) and a kitchen / lounge area... I've never stayed in a hotel room before with 3 large screen TV's!! I stayed for 2 nights at a cost of US$310 including taxes (circa GB£120 / night) which is reasonable for the pricey Bay Area. There were renovation works to the hotel roof work in progress during my stay but other than causing reduced parking I did not experience any real disturbances. My room was clean and comfortable and the hotel is located an easy 5 minute drive from SFO Airport and is right on the Highway. I didn't use any of the amenities or eat at the hotel so I can't comment on these. Staff were nice and friendly.

Checked in with Julia who was friendly enough. I had phoned earlier to say I would arrive around 930pm which I did. Room was spacious and the bed was fine. But the toilet seat was broken and the toilet was choked. I was not going downstairs again as I had an early flight, so I thought I would advise when I was checking out. I slept fairly well, and went downstairs to check out and get the 6am shuttle which did not arrive until 6.05 am. I had paid £134 for the night which was expensive for 8.5 hours but it was convenient for the airport and I wouldn’t have minded if the toilet had been ok, do the rooms not get checked before people arrive ? When I mentioned the toilet to the staff, the chap said to me “was it like that when you went in ???”Obviously I did not do it and I did not like the insinuation that I did ! Don’t think I would ever use this hotel again !

Very very nicely freshly renovated hotel, very clean amazingly friendly helpful front desk personnel, excellent cleaning stuff did perfect job maintaining room and provided extra towels. Free parking in the hotel , plenty of restaurants , bakery and markets within walking distance , within minutes drive from San Francisco and right next to SFO airport . Area clean and safe not like some places within San Francisco. Also delicious coffee in the lobby.Highly recommended! Cons-No pool.

The surrounding environment is good, I will stay at this hotel every time, although it is near the airport, it is very convenient to drive by car. Today, I am coming to change and renovate, but I feel that it is not as good as before. There is also parking for free before, and now parking starts to charge. I don't like to live in the city center. If there is no better choice, I should still choose here.

Breakfast can also be enriched. clean. Western breakfast. In addition to the location is a little bit, this hotel is not bad in other aspects. The front desk staff is also very good. Cost-effective

I needed a place close to the airport just for one night bc my flight would come in too late for the rental car counters to be open. I wanted it to be inexpensive, less than $20 cab ride from l SFO, have a free shuttle to airport in the morning so I could get my rental car. This fit the bill, plus has free breakfast. However, I can’t give it more than three stars. It’s really run down in a not very good neighborhood. Loud clanky elevator. Paint chipped lots of places. Paper stuffed in the security peephole in the door? loud planes constantly flying overhead because this hotel is right in the flight path and very close. I could hear a guest snoring in the room next to us. This is just a convenient place to park yourself overnight if you need to be super close to SFO. I met a family on the shuttle that frequently uses this hotel before and after cruises just to be close to the airport, but they cautioned that this was not a safe area to walk around. All that being said, the front desk staffer (same guy for late night and morning) was super nice and helpful. In fact, it’s because of him that I booked the room. Other hotels around would only send me to a call center and wouldn’t assure me I could get in the room if my midnight flight came in late at 1 or 2AM. This guy actually talked to me as I was making the reservation and said “I will be here and I will let you in” he also gave me the tip that a cab is about $15 whereas Uber is $30-40 to get threre.

I have to admit I was pleasantly surprised by this place. We all want to save money. So I thought for $90 it just for a few hours and it’s clean, I’m good. I got here easily. Right off the freeway. I parked and went to the office and was greeted by a lovely young lady who helped me register and get my keys for the room. When I got in the room I couldn’t believe how clean it was!! I have stayed in 4 and 5 star hotels and it wasn’t as clean as this. Took a shower. A lot of hot water. They have shampoo/ conditioner, toothpaste and toothbrushes. Coffee maker, microwave and fridge. TV comes in great Didn’t miss the first Warriors playoff game!! And they let you leave your car here for $10 a day. I just can’t say enough about this place. The family that runs it are so friendly and just wonderful people. For the price, give this place a chance. I for sure will be staying here every time I have to fly out of SFO

I cannot begin to express how much I appreciate the people that work at the Regency Inn and my wonderful stay at the hotel. I lost a fairly expensive pendant my mother had given me in my room and didn't realize it until I was boarding my flight back home. I called to ask if they could look in my room and they found it and promptly mailed it to me. They could have easily told me they didn't, so their honesty and integrity mean a lot to me. The room was clean and comfortable. I would stay here again when I am in the area. Thank you from the bottom of my heart!