Homewood Suites by Hilton Hotels in Santa Clarita

The staff was welcoming and helpful. The hotel was extremely clean and decor looked new and stylish. My only disappointment was the continental breakfast. If I stay again, I will bring earplugs for the early morning train that runs by the hotel.

Hotel was almost PERFECT! great food places around, near six flags, and right off the freeway. Clean room and beautiful bathroom. Only thing about our visit was the AC, it didn’t seem to cool off more than a certain temperature. Thankfully there was a fan in the room.The room felt a bit stuffy but other than that it was a great stay.

overall good stay, it's a little further from the highway, about ten minutes drive but that ended up being a good thing. asked for upstairs when booking and they gave me an upstairs room. no bad smell when entering the room, pretty clean. their TV box was unplugged and I had to do some troubleshooting to get it to work. no loud neighbors nor make me feel unsafe, nobody smoking outside their rooms, it's next to a 4 lane busy main road but the noise was bearable, very quiet since it's ways away from the 5 highway. good value, might repeat again if coming down this way.

If I have anything that I believe needs improvement, I try to put it first so I can end on a positive note. The snack bar behind the counter at the desk is very limited. I would have liked to have seen milk and a larger selection of snacks. That's pretty much the only thing I would say needs improvement, in my opinion. Now for the the larger issues that I believe are important when choosing a hotel. The staff couldn't have been any friendlier and accommodating. They were great! The rooms were clean, modern and the showers had enough pressure that you didn't have to run around in the shower to catch the drops to get wet. It's a quiet area, yet you can see the interstate from the hotel. It's back from the freeway enough that you aren't really aware of how close it is (probably less than a half mile).

Breakfast is good, much better than the average American breakfast, but because there is a service staff, it is necessary to pay a tip. There is a swimming pool but it is small. There is a golf course behind the hotel and the environment is ok. There are a lot of shopping spots around, I didn't go shopping, but it still feels very convenient. Parking is convenient and free, which is good. However, the room was normal, the front desk was a little brother, and there was no baggage, and almost no waiters were seen. On the night of the National Day, the citizens of the United States moved to the small bench to watch the fireworks, occasionally accompanied by cheers, and then the earthquake in the middle of the night, woke me up.

Don’t stay here. We had a horrible experience, and based on everything we’ve seen, you will too. I stayed here for 3 nights with my cousins and boyfriend, as we were in the area to visit Universal Studios and LA in general. Yes, we chose a cheap option. But I never imagined we would get treated so unprofessionally. $404 for 3 nights and 2 queen beds. If I had known what we were getting into, I would have gladly paid another $250 to upgrade to the Marriott for 3 nights. The entire establishment is dirty, dusty, stained, with peeling and cracked paint and wallpaper, stained window curtains, sticky gum on the carpet of our room, stains on the bedding, the shower just entirely lacked the drain cover so you can see straight into clogged, dirty hell. We were here for 3 nights, with 4 guests. We forgot to bring toiletries like shampoo and conditioner and body wash. But the bathroom of our room, there was a sign that said if we forgot any basic toiletries, they would provide them to us free of charge. So we went to the front desk and asked if we could get some toiletries. The young man at the front desk opened his locked window, stared at us, we asked him for the toiletries politely, then he didn’t say a word and scrambled through a box underneath the front desk. He gave us two small, unbranded bottles simply labeled “lotion”. We asked, “is this lotion? Do you have shampoo or conditioner or body wash?” And he said “it says lotion but it’s not lotion.” Looked a little more, and then said “oh, yeah, it’s lotion. I guess that’s all we have”… so we went to Walgreens at like 11pm down the street to buy some travel toiletries. We recognized another guest at Walgreens presumably doing the same thing. The entire exchange was incredibly awkward and unhelpful and just weird. At the end of each day, we would need 4 towels. The second day, we went to the front desk for towels. They said they don’t have towels at the front desk, and that they will send some to our room. At our room, we saw the cleaning staff, so we asked them ourselves. They gave us 4 towels, and asked us to bring our dirty towels out. Didn’t think anything of it. The next night, we called the front desk for four (4) towels to be sent to our room. They said we need to go to the front desk for that. Which is weird because they said the opposite last night, that’s why we called. Anyways we got there and it was the same young man. He saw us, said nothing again, and we asked for 4 towels. He gave us 2 towels and said nothing. We asked “do you have two more towels?” He said, “no, that’s all we have. Didn’t you get your towels replaced?” And we said yes, but that was yesterday and we used those. And he kind of just shrugged and didn’t say anything except going on to confirm if we had received towels already. So we just took the two and went on our day, just planning to share our two towels between two couples. Which we shouldn’t have to do at a hotel lol. I do not understand how a hotel with 50 s

Book a room at our Super 8 Santa Clarita/Valencia hotel and enjoy being minutes from Six Flags Magic Mountain. Located on Sierra Highway our hotel is just 10 miles from Valencia and about an hour from LAX Airport in Los Angeles.

The hotel is fine. The rooms are okay, but old. The televisions do not rotate and can not face the desk or table. The front desk staff are the best part of the hotel. They welcoming, friendly, and very much ready to take care of your needs. They host a reception each night, but now it is limited to 90 minutes starting at 5pm. Therefore, it limits people working a little later like many people do when traveling. You also now need a ticket and limit to small drinks. New rules, less welcoming, and now feels cheap. The bar does not feel welcoming. There are people sitting, but taking up multiple chairs. The bar tenders did not seem welcoming or looking to help. Overall, the hotel is fine, but no longer .y first choice when in the area.

The hotel was not great. First, the PROS: 1. Bed and pillows were comfortable. 2. The front desk staff were kind and helpful. 3. Room was spacious, but a little old and outdated (we were fine with that). 4. Adequate free parking. Now for the CONS: 1. Our room was never made/cleaned by housekeeping while we were there EXCEPT for when they showed up on our LAST MORNING at 8:30 AM in the morning knocking on our door for housekeeping services. My husband woke up and told them no because our children were still asleep. While we were there we even placed the doortag saying that we wanted our room cleaned, but we did not receive any housekeeping services. 2. Our toilet was extremely low flow.... even after a pee, you have to flush it 5 to 7 times in order to get rid of the ”yellow” color. Imagine how many times we had to flush after going #2.... yikes. My husband got frustrated and decided to go use the downstairs bathroom in the lobby, but BOTH bathrooms were clogged as well... 3. We got to the breakfast area about 45 minutes before it closed and they were all out of the main breakfast items (eggs, sausage... etc)... except for cereal, waffles and yogurt.