Carolyn
March 11, 2024
The night check-in lady was very accommodating. On another note, the morning lady was a Rude Indian front desk inhumane tyrant. The time moved up an hour and we thought we had an extra hour to decide on extending. She called the room mad acting like we were squatters. I was away from the room and told her in good faith. I could give her the card over the phone or book an extension with ******* pending my return to the room.
She was Unreasonable and combative while I was trying to extend the reservation. She gave my disabled guest in the room 5 minutes to leave or pay in cash while the original reservation was booked and paid through *******
She didn't want to extend through ******* and was so nasty and rude I didnt push the issue and booked a new room at a different location. So I decided to return the nastiness and cuss her out. That was a weird and uncustomer service-friendly experience from a supposed hospitality business. She must be the owner because surely an employee would not be that rude.
I dont recommend anyone stay here! Good luck if you have to interact with this insensitive, argumentative cold cold-blooded poor excuse for a human being.