Hotel Bed4U Santander

There are great potential risks in hygiene. We stayed for two nights. The room (009) we were given on the first night had a very pungent musty smell. We initially thought it was a sewer problem or that it was just not ventilated. As a result, I couldn't sleep well the first night because of the stench. The next day, I had a headache and fatigue. After a day of ventilation, the second night was still very serious. After searching around, we found that some floors, including the floor next to the bed, had a lot of mold and those areas emitted a foul smell. After searching online, we found that living in such an environment may be a great threat to health, so we asked the front desk to check in to another room. After informing the staff on duty, we sent an email to the hotel asking for written confirmation, explanation and objective testing to ensure that there was no impact on our health, etc. After a morning, the hotel still hadn't responded to our email. When Ctrip helped to contact us later, the hotel actually perfunctorily said that "rooms near the sea are prone to mold and do not affect health". At the same time, they also said that there were guests who had stayed in that room before and hoped to use this to prove that there was no problem. The attitude was very perfunctory and did not pay attention to the potential risks to guests' health. Given that the rooms are cleaned before check-in, we doubt that the hotel knew about this situation in advance but still gave us the room. If we didn't think something was wrong, we might have let it go. This is enough reason to question the other hygiene conditions of the hotel. It needs to be considered carefully. Moreover, the layout of the rooms in this hotel is not very reasonable. The bathroom is transparent in the shower area and directly connected to the bedroom area. There is no bathroom door, and there is no place to hang clothes and put things in the shower area. It is easy to accumulate water outside after taking a shower. Apart from these, the experience is actually OK. The breakfast is rich and of good quality. The attitude of the staff on duty is also relatively positive. There is a train station near the location, and there is a large supermarket within a ten-minute walk. It is not far from the city. These factors have a high overall cost-effectiveness. However, in view of the above hygiene issues, it needs to be carefully considered.

Modern hotel next to the Valdecilla la Marga train station, a little far from the centre. Friendly staff. The room had a slight smell of sewage because the shower is very close to the bed.

A very pleasant stay, the room has everything you need to enjoy your stay comfortably (towels, hairdryer, toothbrush, comb and even razor). It also has parking and is about 30 minutes from the center on foot.

Very pleasant stay.