Hotels near Parque del Agua (Parque de Sotileza), Santander

The hotel smelt amazing when you walked in, the staff deal with you on a one to one and there is a class of fizz on arrival. Our room was light and bright, there was a little breakfast section and tea and coffee in the room along with bottles of water everyday. The staff were so helpful and friendly especially the two female staff they literally couldn’t do enough for us. The pool area is only small and the sun beds are very low, but it’s a very pretty, clean and peaceful area when the weather is good. The hotel is in a great spot 5 mins down the road to some amazing bars and restaurants full of locals with a great atmosphere. We would definitely recommend this hotel to couples who want to explore Santander.

Hotel situato in una posizione eccellente, vicino al centro della città dove sono i negozi, ristoranti e la vita notturna e di fronte al mare. Le spiagge sono raggiungibili facilmente anche attraverso bus (fermata di fronte all'hotel). La camera molto carina, pulita, con tutto il necessario. Unica pecca la camera singola è veramente piccola, il bagno invece è ampio e con una bella doccia ma manca il bidet (presente invece nella doppia).

Brand new structure (opened at the end of July 2022) in a suburban area near the busy Santander ring roads. Spacious, colorful and very pleasant common areas, friendly and welcoming staff even if the very young age betrays on occasion the lack of experience. Room not very spacious and rather basic with the idea, as scenic as it is uncomfortable, of the shower in the center of the room and only the toilet in a very small separate space. Going to the bathroom you can experience the same experience as astronauts in a Soyuz. Good soundproofing but occasionally a few sirens are heard. The rest, however, was perfect and the beds were also comfortable. It was difficult to find it despite google: the entrance is in a secondary street where, however, there is no sign; it would be enough to add an indication to signal the entrance. We did three laps (of the ring roads and holy navigator!) Before figuring out where the entrance was. There is also a bus stop just a stone's throw away. Free private parking around and under the structure but I don't know if there is enough space for all guests. Very problematic air conditioning: there are thermostats in the room but they do not work or are not enabled, so the air is managed room x room by a panel at the reception to which we had to ask three times to turn it on, then lower it and finally turn it off x night because noisy and annoying given the small size of the room. Very negative We didn't try the breakfast but all in all it seemed like a good point of reference for a stop & go near the airport where actually there are not many alternatives in Santander while I would not recommend it to anyone visiting the city. Surely the young management has some points for improvement but the structure is of a good standard

Having stayed six times at this hotel dating back to 2015 we decided to stay again as we wished to be near Sardinero. We have not experienced any of the issues identified by previous reviewers in any of these visits, in fact quite the opposite, the staff were welcoming and the rooms were in decent shape and always large. The price was high but for the luxury of a senior suite I was prepared to pay over the odds. On arrival we were told that no senior suites were available and we had been upgraded to the Imperial Suite. Sounds good, but here the good news ended Issue 1 the whirlpool bath didn’t work. Reported to reception and was quickly attended by the maintenance man who after breaking the tile to access the motor reset fixed the problem! Issue solved - nope. It lasted 20 minutes and then tripped all the electric. On reporting to reception the switch was reset but no whirlpool bath. Ok, we’re not here for the bath and having been offered a move the next day at 12 noon we decided to stick with the room as otherwise it appeared ok. Issue 2, the air conditioner sounded like a jet engine. It wasn’t so warm anyway so we tolerated this. Issue 3, at around 5 am it became clear there was multiple pigeons roosting in the roof space above the bed therefore couldn’t sleep until they stopped making noise. Should have moved but we are quite tolerant. Issue 4, around noon time the noise from the AC was so load we had to trip the electric breaker to stop it. Again we should have moved. Issue 5, on night 2 we were again awake for a significant period because of the lift continually moving even in the middle of the night. Issue 6, on night 3 again the lift was not moving up and down almost constantly. This seems to be the overnight cleaner moving items to the storeroom, and guess where this is, next to our room 601. I politely asked receptionist to ask the cleaner to stop and she said he was going home now so it would be ok. She couldn’t move us as there were no other rooms available. On approaching the hotel director the next morning she was aware of all the issues even knowing that the lift was noisy and kept people from sleeping. I was offered a free breakfast which I refused purely because there is no soap in the toilets and this is being used by waiters and chefs to prepare and serve food. After much argument I was told they would refund me the last night stay, still not received it though. All bored by now no doubt. This hotel had deteriorated badly in the 7 years we have visited. There are so many easy fixes to make it better but nobody seems to care. Lights don’t work - replace bulbs AC noisy - stop it vibrating Bath doesn’t work - either replace the motor or borrow from another room given the Imperial suite is the best room in the house Lift - get an engineer Noise - stop the cleaner working all night making noise No soap - buy soap The list is endless, we won’t be back and I wouldn’t recommend anyone else does either. Ou

From the outside the hotel doesn’t look like much but the interior more than makes up for it. Welcomed very nicely by staff and was easy to find our room. Room was a great size and lay out and the bed was incredibly comfy. There were always staff available if needed but we didn’t have any problems. The hotel was in a great location and the beaches and restaurant were lovely.

So I stayed 3 nights here. Junior suite with sea view. I really enjoyed the stay. The bathroom was newly redone it seems, and very well cleaned. I say this as the bedroom was a bit outdated in furniture, but that for me didn't take away any of the enjoyment of the stay. Great view of the ocean and in quite a popular spot, as there were weddings and functions on Friday and Saturday. Good buzz, and great location if you want to be by the sea. The town is a 5 minute taxi drive costing around 5 euro. Quick speedy no fuss with taxis, as taxi rank is about 30 steps away. Staff were friendly in reception and that was very helpful, as there are not alot of English speakers around. They were very accommodating. I would like to add the food was average. Nothing special about the food, not alot of effort put in, but for me there is plenty around to eat, and it is all culturally and locally based. The breakfast was sub standard. Not worth it. Room service ends 10.30. And waiting staff seemed a bit uncomfortable, or a bit not interested. But not particularly anything that stands out. Clean, good views, bedroom outdated, bathroom well above standard, food is a no-go. So I give it 4 stars just because I had a really great time heading back to the hotel after visiting attractions and walks around the whole area.

Two nights in couple in this hotel where we found what we expected from the reviews we had seen. good quality/price ratio, check in and out simple and fast, gentle the receptionist, satisfactory cleaning and furniture, a little washing room but nothing bad, needs the car but parking is not a problem. the city centre is five minutes drive. there is no frigobar in the room and only one automatic distributor at the entrance