Four Seasons Ocean Courtyard Hotel Sanya Reviews

Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us and giving us positive feedback. We are delighted to have our presence in your beautiful memories. With your love and recognition, we will work even harder to provide thoughtful and high-quality service to every guest, giving you and your family a comfortable and pleasant vacation. The hotel advocates "warm and smiling service to guests" and strictly requires every employee to provide meticulous, humanized, and standardized service, strictly adhering to the highest quality service, and providing satisfactory stay experience for every guest who comes. Thank you again for your feedback, and we sincerely welcome your visit again! Wishing you a happy life.

Response from Property: Dear guest, hello! Thank you for sharing your stay experience with us and giving us positive feedback. We are delighted to have our presence in your beautiful memories. With your love and recognition, we will work even harder to provide thoughtful and high-quality service to every guest, giving you and your family a comfortable and pleasant vacation. The hotel advocates "warm and smiling service to guests" and strictly requires every employee to provide meticulous, humanized, and standardized service, strictly adhering to the highest quality service, and providing satisfactory stay experience for every guest who comes. Thank you again for your feedback, and we sincerely welcome your visit again! Wishing you a happy life.

Response from Property: Dear guest, hello! The hotel is located in the business circle, such a location for guests to eat, live, travel, entertainment, shopping to provide great convenience, and the hotel's enthusiastic staff will escort your travel, you have any questions during the stay can contact the hotel reception colleagues, we, to "family pleasure" first. We use the most intimate warm service to move. Hope to use our continuous efforts to win your next 5 points praise! Welcome!

Response from Property: Dear guest, hello! Thank you for staying at Four Seasons Highcourt Hotel. We are very happy to see that you had a satisfying stay. The hotel is located on the east side of Yuya Avenue in Dadonghai Tourist Resort. It is only a 15-minute walk to the sea. It is only a 5-minute drive from a bar street and the first market in the downtown area. Overlooking Dadonghai, International Yacht Marina, lying on the balcony at night to enjoy the beautiful sunset bath, blowing the night wind, listening to music, enjoy the night view. Happiness is that simple.

Response from Property: Dear guest, hello! Thank you for coming to Sanya Four Seasons Haitong Hotel, sorry for not bringing you a perfect stay experience, we will correct your questions immediately, if you have any questions during your stay, you can feel free to contact us at any time, the hotel guest service center and front desk colleagues are dedicated to serve you 24 hours a day, we look forward to your visit again, I wish you a happy every day!

Response from Property: Dear guest: Hello! Thank you so much for choosing to stay at Four Seasons Highcourt Hotel. We are very happy that you had a pleasant stay at the hotel. It is a special honor to provide you with the best quality and considerate service, your recognition and full praise give us great encouragement. We will also be more motivated to move forward and hope to have more opportunities to serve you. Sincerely looking forward to your coming again! I wish you and your family happiness.

Response from Property: Dear guest, hello! The hotel is located in the business circle, such a location for guests to eat, live, travel, entertainment, shopping to provide great convenience, and the hotel's enthusiastic staff will escort your travel, you have any questions during the stay can contact the hotel reception colleagues, we, to "family pleasure" first. We use the most intimate warm service to move. Hope to use our continuous efforts to win your next 5 points praise! Welcome!

Response from Property: Dear guest, hello! The hotel is located in the business circle, such a location for guests to eat, live, travel, entertainment, shopping to provide great convenience, and the hotel's enthusiastic staff will escort your travel, you have any questions during the stay can contact the hotel reception colleagues, we, to "family pleasure" first. We use the most intimate warm service to move. Hope to use our continuous efforts to win your next 5 points praise! Welcome!

Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. It is the constant relationship and supervision of guests like you that enable us to constantly find problems in our work, obtain corrections and continuous progress. From your review, we regret to see that this stay did not meet your expectations, for which we apologize to you. The hotel management attaches great importance to it and has made careful investigation and timely rectification, and will certainly strengthen the training and management of staff service rules in the future. In addition, the hotel clearly states that pets are not allowed to enter the store. Such problems are our negligence in our work and we are very sorry for the inconvenience caused to you. To create a better holiday environment for guests, your tolerance and understanding is an inspiration and support to our work! Sincerely looking forward to your visit again!

Response from Property: Dear guest, hello! Thank you for staying at Four Seasons Highcourt Hotel. We are very happy to see that you had a satisfying stay. The hotel is located on the east side of Yuya Avenue in Dadonghai Tourist Resort. It is only a 15-minute walk to the sea. It is only a 5-minute drive from a bar street and the first market in the downtown area. Overlooking Dadonghai, International Yacht Marina, lying on the balcony at night to enjoy the beautiful sunset bath, blowing the night wind, listening to music, enjoy the night view. Happiness is that simple.

Response from Property: Dear guest, hello. Thank you very much for your support of the hotel. We are still a little disappointed that we did not receive a full 5-point rating from you. Perhaps there are still areas where the hotel did not do well. We hope that you can point out our shortcomings when you come to us next time. We will strive to do better. We provide attentive service so that every guest who comes to the hotel can feel the warmth of home. We hope that our service can provide us withYou bring more surprises and emotions, looking forward to your next visit!

Response from Property: Dear guest, hello! Thank you very much for your stay and detailed review. It is the constant relationship and supervision of guests like you that enable us to constantly find problems in our work, obtain corrections and continuous progress. From your review, we regret to see that this stay did not meet your expectations, and we apologize for the inconvenience caused to you. The hotel management attaches great importance to it and has made serious investigation and timely rectification. Your tolerance and understanding are the encouragement and support for our work! Sincerely looking forward to your visit again!

Response from Property: Dear guest, hello! Thank you for choosing Sanya Four Seasons Haiting Hotel. We are very sorry about the service issue. The hotel management attaches great importance to it and has conducted a serious investigation and timely rectification training for the on duty personnel on that day. We will definitely strengthen and increase the management of employee discipline and work attitude in the future. The hotel has been open for 10 years now. At the beginning of its opening, the design and hardware facilities and equipment were indeed different from those of new hotels. However, the hotel invests a lot of manpower and material resources every year to maintain and upkeep the equipment and facilities. We hope to improve and update them in the near future, so that every guest can have a satisfactory stay experience. Thank you for your valuable feedback. We will listen carefully, strengthen improvement, and continuously improve our service quality to ensure that such problems will not occur during your next visit. We look forward to your visit again to supervise and witness our growth and improvement. We wish you a happy day!

Response from Property: Dear guest, hello! Thank you for staying at Four Seasons Haiteng Hotel Sanya and giving us your feedback about your stay, we are very sorry for affecting your stay experience! The front desk is equipped with a spare refrigerator, if you need, you can contact us at any time, the hotel guest service center and the front desk staff are dedicated to serve you 24 hours a day, we are very sorry about the service problem, after receiving your feedback, we will immediately investigate and understand with the service staff on duty, in view of the problem, we will re-train the staff on duty that day. Strengthen service operation process training to avoid similar problems. Thank you for your feedback and hope your next stay will be a better experience for you.