Guest User
January 10, 2024
Just for the record for other tenants’ reference
To put it simply, the worst, bar none
1. Ctrip says that you can enjoy the benefits: You can check in at 12 noon. I was a bit looking forward to it, but when I arrived at the place, the service staff said, please go to Ctrip. What Ctrip wrote has nothing to do with her. Okay, then wait until 2pm. When I went in, I found there was no electricity, so I called the service staff and said they were taking care of the child in the hospital. After a long operation, I didn't get the call until 6pm.
2. On the second day of housing, when I returned from an outing, I opened the door and suddenly a man appeared, claiming to be a cleaner. I said I didn't let the cleaner come, but the person said it was arranged by the company and had nothing to do with her. If I say it was done without consent and without notification, then this is considered a home invasion and robbery. The aunt was leaning there, looking at me sideways. In the end, the service staff didn't come over to explain. There was no WeChat or phone number. The aunt didn't say a word of apology. She just took away her starched clothes from the washing machine in front of me. I stood there, looking at the washing machine, with no thought of using it anymore.
Analysis: Borrow the customer service’s original words: The area is large, the facilities are good, and it’s cheap... Although this is indeed the case, we cannot ignore the tenants because we, the tenants, paid for it. Since you have received money from our tenants and received publicity from Ctrip, you must maintain the minimum respect and the minimum gratitude. But it doesn't.
As evidenced by the above chat screenshots, the public’s eyes are sharp and they are not willing to be bullied.
Original TextTranslation provided by Google