Hotels near Viaduto Sumaré ou Mirante Sumaré, Sao Paulo

We are in a combined room, two rooms with a couple bed and two single beds. Positive points: comfortable, spacious accommodation. It has shampoo and free conditioning and good shower. Breakfast with many options. Chocolate cup bonus to place in the cakes. Parking including with manufacturer and good location, near the Republic station. All educated and performing staff. We need to print a voucher and the reception staff were gentle and helped us promptly. In addition to the common areas, you only travel by your floor (to use the lift you need to have the card). Negative points: Surface cleaning in the room. My daughter used a hair thread on the floor of the room, and the hair was unclean; and I found hair thread on the floor as soon as I arrived; and the bed clothes are rough, old and yellow; and the hairs are bad. In the morning breakfast, they do not clean the tables as they are unoccupied; you sit down to drink coffee on the dirty table; I don't know if all rooms are like that, but in my windows were locked. That is good for those who are with children, but, on the other hand, it does not breathe.

Very good, excellent location, but because you don't have your own parking leaves a little to desire.

I loved everything! nice and educated staff, well-variated breakfast, the architecture of the attractive location, the perfect room with views for the Farol Santander, the wonderful towels!! And the shower? ALL!! I hope to come back soon :)

The ibis standard room, but a little broader than the conventional. It can be improved by offering a greater selection of channels for example. Good comfort. Laundry offers an excellent service. A simple breakfast, you need to improve a lot, I asked for a omelet and I was denied, a absurd. Imagine paying more than 300 reals and a simple request is not accepted... another simple change that you need to observe, if the guest arrives 2 or 3 hours before check-in and there is room availability offer and not cover half a day, This is a way of pleaseing the client, a courtesy that will be remembered. I did not like that with me, even being platinum All, I prefer to leave to check in after to not pay half a day.

Great in-person concierge. Attentive, helpful staff. Apartment 401 with delightful balcony, table, chairs, facing the street and views of the tree-lined Pça. The street is a little noisy until midnight. Great quality bed linen and towels. Impeccable cleaning. Great size. Congratulations to the Manager of this unit Charlie.

Cheguei a noite, haviam 3 recepcionistas conversando no balcão. Uma de cabelo rosa, outra de dreads e mais uma outra morena. Não vi o nome de nenhuma. Fiquei parada na frente delas enquanto elas ainda conversavam, perguntei então: ”é aqui que faço o checkin?”, uma olhou pra outra pra ver quem é que atenderia. Uma delas começou meu atendimento, a reserva não estava no sistema, até ai tudo bem sei como funciona. Então ela fez a inserção manual e, enquanto fazia isso, o bate papo delas ainda se seguia falando sobre seus relacionamentos amorosos sem se preocupar com a postura profissional frente ao cliente. Finalizado o checkin, assinei a FNRH e me deram a chave dizendo apenas o número do quarto. Não tive mais nenhuma instrução. Decidi então ir até o lobby bar, onde fui atendida por uma moça muito simpática. Percebi que estavam servindo jantar pra um grupo especifico, havia alguns garçons circulando. Enquanto a menina do bar esquentava o congelado que comprei, uma moça da cozinha apareceu informando que o prato vegetariano estava pronto, assim começou uma conversa entre a moça do bar, os garçons e a moça da cozinha, todos totalmente despreocupados com os clientes ao redor ouvindo seus comentários insatisfeitos acerca de seus próprios trabalhos. Peguei minhas coisas, fui para o quarto e fiquei surpresa ao ver que não havia frigobar. Tudo bem, erro meu ao esperar esse item de um quarto feito para ser realmente básico, contudo comprei várias bebidas no lobby bar e não fui informada em nenhum momento de que não havia onde armazená-las no quarto. Também reservei um quarto só com a cama de casal, mas o que me deram foi o quarto que tem o beliche em cima. Decidi ficar nesse mesmo para evitar mais transtornos. Mais tarde no mesmo dia, precisei falar com a recepção e não havia nenhuma instrução de como fazê-lo pois no quarto também não tem telefone. Fiquei buscando na internet um contato, sem sucesso. Até que me dei por vencida e fui ao elevador decidida a descer e então vi que o telefone fica no corredor. Liguei para a recepção e tocou incansavelmente até cair. Atenderam na quinta tentativa. Informei que minha acompanhante chegaria em alguns minutos e perguntei se era necessário deixar o nome dela previamente autorizado já que não haviam me pedido a informação no checkin. Então o atendente disse que minha reserva era para apenas uma pessoa. Expliquei que eu havia reservado para 2 pessoas, mas a recepcionista havia inserido a reserva manualmente no sistema e possivelmente era um erro. A resposta foi: ”Então tá! Vamos liberar quando chegar!”. Não houve nem mesmo a tentativa de ir confirmar a minha alegação. Por fim, o quarto em si é básico, limpo e entrega o que promete para uma hospedagem rápida. Mas a equipe precisa de treinamento, sou hoteleira, observo tudo, não tive nenhuma instrução básica sobre nada. No check-out, a mesma equipe estava no balcão (sai também a noite), perguntei como fazê-lo e todos continuavam conversando despreocupadamente. E

I spend 3 nights there. Very friendly staff, larger than average room, quiet air conditioning system and a very comfortable bed (only the pillows could/should be better). Shower was great and there is a fridge and even an iron/ironing board in the room. Breakfast features many items (see pictures) and the quality was fine. I had room 1303 which was great and quiet (though pretty much nothing can prevent the noise of those motorbikes with modified parts to drill through any protection ... a pest in Brazil). There are plenty of restaurants and shopping centers around as well as a few supercenters (Walmart, Carrfour, etc...). The CPTM station is a 15 minutes safe walk away for quick and inexpensive trips to other parts of Sao Paulo (less that a dollar) or even to the airport (90 minutes train/metro ride). I would not hesitate a second to return. A special thanks to Jennifer from the reception but, as mentioned, all the staff was very nice and helpful.

I recently stayed at work in this hotel and one of the days while taking breakfast (in the room which is even the cover photo of this ad), I went to the bathroom and I finished forgotten my cell phone there. When I came back, the same was nowhere, and I wanted to act at the time, but I was not working on the day, and I did not receive any support from the Trans-American unit or network. I was working and had serious losses and a psychological damage resulting from huge stress due to such a situation. Only two days later they contacted, but did not show the camera images that would reveal the guilty. I have taken the legal provision and so far nothing, I am waiting for justice and they don't move a stick! I don't indicate and I'm writing that so that they don't stay there or leave their property anywhere because there are people of bad faith in the hotel's corridors, and that does not do anything about or anything for the protection of guests, just To protect yourself.

Stayed here for 9 days for a family visit. We booked the business suite which I’m glad we did given the duration. The business suite is the biggest room in the hotel and is well laid out and offers commanding views across the valley. I would not recommend this room for any more than 2 people. The house keeping was reliable, cleaning the room daily (although one day they missed our room and we had to call the front desk to request they come do it at 3pm, which they do with little fuss). There is no pool at this hotel, which is unfortunate, however there is a VERY modest gym on the first floor. The big drawcard for this hotel is its proximity to ParkShopping São Caetano, with all of its bars, cinemas, shops and restaurants.

Very good hotel, with a super careful team, mainly those working for the morning shift,all I needed to resolve without difficulties,have transfer to the airport and a great breakfast, is close to everything, mainly from the center to buy something and visit the church ⛪ our Lady of Conception.